Spex4Less Reviews 

30.232
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I never write reviews for products but these guys were truly exceptional! Designer glasses at a really good price, quick turnaround and they kept me informed every step of the way. I absolutely love m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Specs4less might cost less than anywhere else but their service and quality of product is the best. I actually know people who wont shop there because they think they are too cheap….. then they see... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have bought 4/5 pairs of glasses/sunglasses over the years off these guys. Most recently i accidently put the wrong prescription into my Sunglasses order - Which i only discovered when they arrived... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Spex4Less. It’s clear they genuinely care about their customers and take pride in providing friendly, personal service. The team were extremely helpful, profession... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brillengroothandelaar
  2. ook in
  3. Opticien
  4. Optische groothandel
  5. Zonnebrillenwinkel

Over Spex4Less

Geschreven door het bedrijf

Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
  • Spex4Less is 1 out of 52 best companies in the category Glasses store on Trustpilot.
  • Spex4Less is 1 out of 30 best companies in the category Optician on Trustpilot.
  • Spex4Less is 2 out of 59 best companies in the category Sunglasses shop on Trustpilot.
  • Shop Men's Shop Women's Shop Designer

    Contactgegevens

    4,9

    Uitstekend

    TrustScore 5 uit 5

    30K reviews

    5 sterren
    4 sterren
    3 sterren
    2 sterren
    1 ster

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    4,9

    Alle reviews

    (30.232)

    1.410 reviews in de afgelopen 12 maanden

    Een review schrijven
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    Beoordeeld met 5 van de 5 sterren

    Well worth a try

    Well worth a try: Very pleased with the all-round service. And the spectacles are fab too.

    24 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi,

    Thank you for your fantastic review. We’re delighted you were so pleased with the overall service and, most importantly, that you love your new spectacles!

    Your kind words mean a lot to the whole team. Thank you for giving Spex4Less a try, and we hope to help you again in the future.

    Beoordeeld met 5 van de 5 sterren

    Excellent service as always

    Excellent service as always. The team at Spex4Less are incredibly helpful and rushed a pair of prescription sunglasses in time for my holiday.

    25 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi Asim,

    Thank you for your wonderful review and for continuing to choose us. We’re delighted our team could help get your prescription sunglasses ready in time for your holiday.

    We really appreciate your kind words about our team and hope you have a fantastic holiday with your new sunglasses!

    Beoordeeld met 5 van de 5 sterren

    My lovely glasses arrived really…

    My lovely glasses arrived really quickly. They are really great quality. I’m really happy with the price that I paid. I would definitely use this company again.

    25 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi Mrs. McGee,

    Thank you for your lovely feedback. We’re delighted your new glasses arrived so quickly and that you're pleased with both the quality and the price.

    It’s wonderful to hear you'd be happy to use us again. Thank you for choosing Spex4Less, and we look forward to helping you with your next pair!

    Beoordeeld met 5 van de 5 sterren

    Quick, reliable, quality.

    I’d broken a pair of glasses so just needed a cheap pair quickly. Website is easy to use and has my prescription saved. I was able to place an order in 2 or 3 minutes and glasses arrived 48 hours later. Brilliant service and the cheap glasses are actually spot on.

    24 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi Bryan,

    Thank you for such a fantastic review. We’re really pleased having your prescription saved made it quick and easy to order a replacement after breaking your glasses.

    Having your new pair arrive within 48 hours is a great turnaround, and it’s even better to hear you're so impressed with the quality despite choosing one of our more affordable options.

    Thank you for choosing Spex4Less. We’re delighted we could get you sorted so quickly!

    Beoordeeld met 5 van de 5 sterren

    I had to return my glasses due to an issue with one of the arms.

    I had to return my glasses due to a problem with one of the arms, There was no issue at all in returning spex4 less even paid the postage, they phoned me to ensure I would be happy with the replacement frames and when returned the Next day they included a complimentary liquid lens cleaner. The service is excellent and frankly its far better than any service I have previously had from high st opticians.

    18 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi,

    Thank you for such a thoughtful review. We’re sorry there was an issue with the arm of your original glasses, but we’re delighted our team made the return and replacement process as straightforward as possible.

    It’s especially lovely to hear you appreciated the phone call to confirm your replacement frames and the complimentary lens cleaner. Providing excellent aftercare is incredibly important to us, so your comparison with the service you've received from high street opticians means a great deal.

    Thank you for choosing Spex4Less and for giving us the opportunity to put things right.

    Beoordeeld met 5 van de 5 sterren

    wmWhy do we use Spex4Less?

    My wife and I have been using Spex4Less for many years and are our first, our only port of call.
    Why?
    Because of the range of glasses, the very competitive prices, the ease of ordering, the swiftness of delivery and the amazing after sales sevice.
    So that's why we recommend them to our family, our friends, and you!

    7 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi Nicholas,

    Thank you for such a wonderful review and for your loyalty over so many years.

    We’re delighted that both you and your wife continue to make Spex4Less your first port of call for glasses. Knowing you value our range, competitive prices, straightforward ordering, speedy delivery and after-sales service means so much to the whole team.

    Your recommendations to your family and friends are one of the greatest compliments we could receive. Thank you both for your continued trust and support!

    Beoordeeld met 5 van de 5 sterren

    Excellent in price

    Excellent in price, quality and service. Just be assured that it is as good as glasses bought from high street opticians except that it feels a bit of concern without face to face advice.

    27 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi Stephen,

    Thank you for your kind and thoughtful review. We’re delighted you were pleased with the price, quality and service you received.

    We completely understand that ordering glasses without the usual face-to-face experience can feel a little unfamiliar at first. That’s why our team is always available to offer advice and support whenever needed, helping to make the process as reassuring and straightforward as possible.

    Thank you for putting your trust in Spex4Less. We really appreciate your feedback and support.

    Beoordeeld met 5 van de 5 sterren

    Lab manager went above and beyond in…

    Lab manager went above and beyond in sorting out my glasses. Thanks again.

    Been using spex4less for years and do not see any reason to ever switch

    26 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi Eamonn,

    Thank you for such a wonderful review and for your loyalty over the years. We’re delighted to hear our Lab Manager went above and beyond to get everything sorted with your glasses.

    Knowing you continue to put your trust in Spex4Less means a great deal to the whole team. Thank you for your continued support, and we look forward to looking after you for many more years to come!

    Beoordeeld met 3 van de 5 sterren

    Original order cancelled because frame…

    Original order cancelled because frame were unavailable. New ones ordered and a month later, I’m still waiting. I was hoping to have them before my holiday so in all it’s been a disappointing process.
    Each time I contacted customer service, the response was from a different person and hence difficult to receive continuity when there was a problem.

    26 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Good Afternoon

    We are so sorry to see your three-star review.
    I have checked the order and can confirm that the replacement order was dispatched on 23/09, with the tracking information showing as delivered on 24/09. We appreciate that the overall process was frustrating, particularly with the changes to your original order and having to contact different members of our customer service team.

    If you have not received your order, please contact me so I can personally investigate this for you.

    Kindest Regards
    Sophie

    Beoordeeld met 5 van de 5 sterren

    Great quality glasses at an affordable…

    Great quality glasses at an affordable price, especially as I have prism lenses. Customer service was excellent and very easy to contact. Would buy glasses from this company again. Highly recommend.

    5 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi Brenda,

    Thank you for such a fantastic review. We’re delighted you were able to get quality glasses at an affordable price, particularly with your prism lens requirements.

    It’s also wonderful to hear our customer service team was easy to reach and provided the support you needed. Thank you for your recommendation and for choosing Spex4Less. We look forward to helping you again in the future.

    Beoordeeld met 5 van de 5 sterren

    Great!

    Great range and choice of options, very helpful and great service, and now issue returns if you're not satisfied is great too.

    17 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi,

    Thank you for your fantastic review. We’re delighted you were pleased with the wide range of options available and found our team helpful throughout.

    It’s also great to hear you appreciate our straightforward returns process. We always want our customers to feel confident and well looked after when ordering from us.

    Thank you for choosing Spex4Less. We really appreciate your support!

    Beoordeeld met 5 van de 5 sterren

    Am amazed service ……very professional…

    An amazing service ……very professional and my glasses are perfect.
    All consultations are detailed and precise .

    24 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi Kieran,

    Thank you for such a wonderful review. We’re delighted to hear you found our service professional and that your new glasses are perfect.

    It’s especially lovely to know you appreciated the detailed and precise consultations. Taking the time to make sure everything is right for each customer is incredibly important to us.

    Thank you for choosing Spex4Less. We really appreciate your kind words!

    Beoordeeld met 5 van de 5 sterren

    Fantastic service

    Fantastic service from ordering to delivery. The frames I ordered were on back order. They kept me fully informed on the progress and delivered weeks ahead of the scheduled date. Will definitely use S4L again.

    22 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi Paul,

    Thank you for your fantastic review. We’re delighted you were pleased with the service from ordering through to delivery.

    We really appreciate your patience while your frames were on back order, and it’s great to hear our team kept you fully informed throughout. Even better that we were able to get them to you several weeks earlier than expected!

    Thank you for choosing Spex4Less. We look forward to welcoming you back for your next pair.

    Beoordeeld met 4 van de 5 sterren

    Prescription sunglasses…

    Encountered various issues after ordering prescription sunglasses, (frames not available, reorder resulted in prescription lenses cannot be fitted to reordered frames, then clear prescription lenses fitted .) eventually perfect sunlasses received approx 6 weeks after initial order.
    However, I am very happy with the pleasant and courteous manner I encountered in resolving these issues and am eventually grateful for receiving what I initially wanted.

    19 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Thank you for taking the time to share your experience. We’re sorry that there were several issues along the way and that it took longer than expected to get your prescription sunglasses to you.

    That said, we’re delighted to hear that our team were able to resolve everything with care and courtesy, and that you’re ultimately happy with the sunglasses you originally wanted. We really appreciate your patience and understanding throughout the process, and we hope you enjoy your new sunglasses!

    Kindest Regards
    Sophie

    Beoordeeld met 1 van de 5 sterren

    Customer Service and key information on website for buying glasses is not great at all

    The Spex4Less website was pretty easy to navigate and use, however when it came to applying a very high strength prescription for the lenses they don’t ever say on the website when ordering them that the frame is not applicable for such prescription, also they aren’t very clear if the Sunglasses are to be tinted, they only go on about UV protection and other specifications you can add to the lenses themselves.

    So when you’ve gone ahead and purchased the Sunglasses, you’ll then get email after email to and from them on for example them asking if you meant to leave the lenses clear even though they are sunglasses even though there’s no mention of tint when you are ordering.

    After this non stop dialogue through emails you’ll eventually get to getting a date on when they’ll be with you, however when you’re on the day of the delivery and you get a email saying “we are sorry to tell you that your lenses didn’t pass the quality control checks” this meant that the delivery date was pushed back which was very disappointing to me because I’d asked for an assured date of the Wednesday because I was going on holiday that Sunday, they said this was no problem at all in relation to the time frame, it did wind me up how they had passed on my order to someone who was currently in China at the time which further delayed my order.

    So with above being said I then had another email shortly after then saying my Lenses also could not fit in the desired frame I wanted, this irritated me quite a lot because after all the non stop back and forth of emails they failed to tell me as of this point that my lenses were not applicable for the frames i had bought, so making a hard decision I decided to go with the frames that they had recommended for my lenses, to which they then were posted shortly after and I then received them not long after this.

    A note to add the delivery service was lack of communication and took longer than it should have.

    25 augustus 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Thank you for taking my call earlier. I appreciate you taking the time to speak with me.
    I am very sorry for the frustration caused by the lack of clarity on lens tint options during checkout, the sudden issue with frame compatibility for your prescription, and the delay due to quality control checks before your holiday. Your feedback regarding the order communication and delivery updates is extremely helpful, and we are actively using it to improve our website ordering process and communication.

    I was glad to hear during our chat that you plan to give us another try, and I really look forward to assisting you with your future orders.

    Kindest Regards
    Sophie | Customer Service Manager

    Beoordeeld met 5 van de 5 sterren

    Great service

    Great service

    18 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi Paul,

    Thank you for your kind review. We’re delighted to hear you were happy with the service you received.

    We really appreciate your support and hope to help you again in the future!

    Beoordeeld met 5 van de 5 sterren

    Quality glasses and service at a reasonable price!

    5*, would definitely recommend

    1 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi Steve,

    Thank you for your fantastic 5-star review! We’re delighted to hear you were pleased with the quality of your glasses, our service and the value for money.

    Your recommendation means a great deal to us. Thank you for choosing Spex4Less!

    Beoordeeld met 5 van de 5 sterren

    As with the last pair the work was done…

    As with the last pair the work was done quickly, well and with no fuss. I hope I won' need them again soon but will remember them for the future.

    18 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi Alan,

    Thank you for your kind review and for choosing us again. We’re delighted to hear everything was completed quickly, professionally and without any fuss, just as with your previous pair.

    Hopefully you won’t need us again too soon, but whenever you do, we’ll be happy to help!

    Beoordeeld met 5 van de 5 sterren

    New sunglasses

    Ordered some new prescription sunglasses. They came within a few days and are great. Excellent service.

    18 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi,

    Thank you for your fantastic review. We’re delighted your new prescription sunglasses arrived within just a few days and, most importantly, that you're so happy with them.

    We really appreciate your support and hope you get plenty of enjoyment from your new sunglasses.

    Beoordeeld met 5 van de 5 sterren

    Excellent products with prompt service.

    18 september 2026
    Review zonder uitnodiging
    Logo Spex4Less

    Antwoord van Spex4Less

    Hi Demianbe,

    Thank you for your kind feedback. We’re delighted to hear you were pleased with both the quality of our products and the prompt service you received.

    Your support is greatly appreciated, and we hope to welcome you back again soon.

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