Sroaudiences Reviews 

Sent home a myriad of people tonight - absolutely no need to overbook by that amount. Seriously rubbish company who couldn't run a piss up in a brewery....don't be fooled by the free tickets, it will be a complete waste of time and money to get there. The set up is just to mess people around: don't waste your time.

The company should only issue tickets for the amount of available seats, they do not take into account that some people have 10 hours travelling in total or as in some circumstances people have to travel the previous day and stay in a hotel and then be turned away which is so upsetting and such a waste of hard earned money.
After writing to them to complain they havent even replied

Can’t complain too much for a free experience but the running of this company is absolutely chaotic. If you get in, it’s brilliant to see a free show but I’d rather just pay to secure a guaranteed ticket.

Queued for over an hour with wristbands after getting tickets for Joe Lycett’s Late Night Lycett in Birmingham, only for the majority of the queue to be sent home because production guests had taken most of the tickets. Similar experience for The Last Leg in Paris but this time I had priority tickets from missing out before and still only just made the cut off to get in. About 90% of the audience were special guests. Once in however the show was great and the crowd hype man was very entertaining while we were waiting.

We was offered tickets and for a surprise for my partner , I nominated her and she got a letter for 3 tickets.
3 hr travel .we get there in time as letter stated , then to be told you can not get inn . Then a silly bald headed man was saying , you should have read your emails . To which we said it was by post . No respect from this individual and I wouldn’t bother again . It’s a con . Don’t waist your hard earned money on this crap . Total disappointment

We had tickets for Trivial Pursuits, a TV programme for the USA, on Friday 21st June. My wife and I travelled nearly 2 hours to the studio and arrived in plenty of time. We couldn't find where to go at Television Centre and after finding a security guard we were told to wait by the road with others and then subsequently told no more tickets available for today as oversubscribed?? We were told that the audience only allowed for 30 people? Why does SRO even bother sending out tickets and going through the rigmarole of issuing reminders when they could easily just approach 30 passers by in the street? If SRO are genuinely paying audience members £50 to attend, they could gather a willing audience in no time. We will never use SRO Audiences again as a complete waste of our time and money getting to the venue not to mention the inconvenience and frustration for us when having to deal with such a shoddy and unprofessional Company.
Take a leaf out of The Applause Store who know how to attract audiences without scamming the public.

Got allocated 5 tickets to see The Voice, coaches special performance at Media City. Queued for absolutely ages just to be told they had far too many people than needed for the studio. First we got told we will let you know in 25 mins, then we got told it will be 30 mins. Yes I understood and had read the email about near enough first come first served but what angers me is the amount of people that were bypassing us and being called to the front that had production tickets which I think is a highly unfair system so unless you know someone in production that can guarantee you a place avoid at all costs! Put your train and tram fare to something more useful!

Shambles. Never ever ever again. Long expensive travel, arrived early but got turned away with no attempt and courtesy or sympathy. Furious to the point I can’t even. Either provide tickets or don’t. Don’t just waste peoples time and money.

Arrived at media city in Manchester to be part of the audience for the voice. We jioned the queue at 11.30am in plenty of time for the door opening time of 12.15pm, after a long wait I finally got seen by a studio worker who scanned my ticket barcode and issued me and my wife with a wrist band no 291 and said dont worry we will squeezey you all in. After queueing for another hour we arrived at the security station were we were body searched and moved into the final waiting area. Over another hour wait and being one of the last people left I was told all of the seats were filled and they were sorry. I could not believe what I was hearing, after waiting in a queue for three hours given a rist band and then getting told I was not getting in, an absolute shambles. How is it possible when they know how many seats the studio holds and they number all of the rist bands. Why keep over 30 people hanging around knowing they are not getting in, they are taking an absolute liberty. My wife and I took the day off work to attend this show, the travel costs and parking £10.00, only to be lied to and to be sent away. I would not advise anyone to go to any of these shows when you are treaded like this, AVIOD if you value your time and money.( if you still decide to go and end up with a rist band with a number higher than 270 forget it, your better off cutting your loses and get out of there, your not getting in).

Went to see Dancing On Ice on Sunday. Was lucky enough to get in and had a good seat. Many thanks thanks to SRO for their professional approach. Won't forget this in a while and will use again.

Turned up in time to join the queue, but got turned away utter disgusting, staff member scanned my QR code on my email and said we would get priority tickets for next time, but he didn't seem to care, we travelled quite a distance

Went to see the final of Junior Taskmaster today. Arrived at the studios around noon (the ticket stayed that studio doors would open at 13:00), the checks and queuing went smoothly, got a good seat in the studio too. The recording itself lasted approximately four hours, so make sure you've had plenty of food before since snacks aren't allowed inside. SRO teams were very polite and overall lovely. A very positive experience altogether!

I attended 6 Nations Sin Bin last night with my Father and my Uncle, who are both of a pensionable age. We got there early there was only two people ahead of us in the queue. Despite this we were the last people to be let into the studio and were forced to stand at the back. The organisation of the event was truly appalling. I asked someone why this was the case and I was massively fobbed off. We all felt thoroughly disappointed by the whole experience.

Really well organised and professional experience. Friendly staff. Couldn’t fault them!

Traveled 35 miles to see a show, arrived a good hour before the doors opened and stood in the queue for an hour to be told it was full and everyone behind us wasn’t going to get in. Absolute shambles! There’s compensating for no shows and then there’s over subscribing by another full show amount, there were around 150/200 people behind us in the queue who had no chance of getting in. We’re told we would receive an email with priority passes for an upcoming show, still waiting…

Well done to SROaudiences again. We went to see Beat the chasers at Elstree studios Borehamwood yesterday afternoon, straight forward, had great seats great atmosphere was perfect. Been to a few shows now & never been Dissapointed. They look after you & make everyone feel like they care. My mum is in her 80,s & her mobility is very slow & the care & attention she was given was fantastic. Great staff, keep up the Fantastic work & look forward to hopefully seeing you soon x

Travelled 2 hours to Borehamwood. Decided to book a hotel so we didn’t have to drive back same day.

Got to studios at 5.10pm stood outside in queue. Got wristbands at 5.25pm. We were left standing in the queue outside until 6.15pm when they came and told us they were full and we were not getting in. Of all the people queuing they must have let around 6 people in. We walked away in disgust. Definitely will not be doing that again. Don’t bother unless you are local.

What a load of rubbish, we all travelled along way and wasted our time trying to get in to see LW, even though we had tickets. Unless you live locally I wouldn't bother.
Alot of expense wasted standing in a queue.

A friend of mine and his daughter travelled from south wales today 3/4/23 for loose women show. On arrival they were turned away even though they were allocated tickets, they then we're told that this was the norm, that even if ur allocated a ticket ur not guarenteed entry. This was a present for his daughter, even though the tickets were free the cost of transport came at a price. So travelling all that way for a wasted journey is so upsetting. So for anyone travelling to London TV studios be very careful and plan for possible disappointment.

we went to see "not going out" the recording was great we laughed the whole time and Lee Mack and the cast are great, about the wait for the recording it could have been better we hoped we had somewhere to buy sandwiches before the start as we left the house early, but no there was nothing to eat or buy or offer, just free water and beer.

Hi my wife and I attended a show on Saturday thanks to SRO audiences. Martin and his team were great greeted let us what would happen next. We know you may not always get into the show but you are clearly told that before you go and so long as you go with that in mind then you can't go wrong. We were lucky we did get in and the team worked very hard to make sure as many as possible also got in.
A very big thank you for a really special time which we hope to repeat soon.