StairBox Reviews 5.705

Very good stairs ,made and fit perfect to diamensions I supplied
Very pleased with everything

Fitted great as always💪🏻 the curtail bullnose bottom two steps absolutely made it. Perfect 👍🏻👌🏻

Good pricing and ordering process, with rapid customer support when needed. Delivery was clearly communicated, exactly on time and with a very friendly, helpful and professional courier. Altogether a great experience.

Great experience bought a few stairs now never had any problems any queries I've had answered over the phone 100% great company

I was a little dubious that the standard might not be top notch because the stairs were so reasonably priced compared to other quotes we had but there was no need to worry. The quality is great, the fit is perfect and you’ve saved us a fortune. We couldn’t be happier with the stairs or the service received when calling to order. The lady talked us through the measurements and requirements and it was so easy. I’ve recommended stair box non stop since! Great company. Many thanks.

Your team member Alex was spot on with getting back with the information we required.
Straight forward payment and delivery service

Absolutely perfect fit , well built, good wed site and straight forward start to finish

Love the quality but ended up with two staircases with a loss of £1040.00 did know one think to call to check to staircases 50mm different paid within 2 days of each other I didn’t realise till delivered and charged with two lots then to be told sell one on market place it was made bespoke shame because the staircase was perfect and went in well 🫤

I have had quite a few stairs from Stairbox and they are generally very good and fit well and their delivery is excellent. I feel they are going down hill a bit on quality of materials. Oak stringers from them use to be laminated solid oak. It now appears to be a very thin veneer that is not possible to sand edges or router edges. I guess they are trying to safe money but personally I’d rather pay more if required for better materials!

Great stairs fitted great good service thanks

Great service, fitted together great

From ordering to delivery I cannot fault what you are doing, the quality of your product is outstanding, don’t change anything.

After a lift extension meant we had to replace and add a new staircase, we designed using the website service. We did have to change it a couple of times and needed help from the team at Stairbox. With some minor adjustments once it arrived m, it went in well.

The website to build your stairs isn’t the easiest, we had to go to the showroom for them to design it. Although in the showroom we advised of a landing step and wanted the balustrade pre-made which was added at the time and quote sent to us. When arrived we were short of base fittings for the handrail and the balustrade wasn’t pre made as we ordered. The quote that is sent through is really hard to read so it’s hard to check what your odering too as there no breakdown.

But the quality of the stairs is good and well made.

Just bought a staircase from buying to delivery amazing service and quality..
Big thank you to the delivery driver who was so helpful made whole process from start to finish so good thank you and can highly recommend.

Time and quality of job

Good knowledgeable staff

From start to finish a fantastic experience with excellent service and advice Products delivered on time and complete and all exact to size would definitely recommend

Easy to order online. Delivered on time and kept informed the whole way through.

Great communication , excellent product, excellent delivery