Excellent experience. Really helpful in the design process and responsive - you could get through to someone by phone very easily, all of whom were very helpful and well informed. I even made a late c... Toon meer
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Lees wat reviewers zeggen
Very helpful when designing the staircase even when we had to make changes late on. Very competitive price and good delivery. Products very well made and straightforward to install and look fantastic.... Toon meer
What an absolute god send of a company, from purchasing to after sales and delivers, Stair box has gone above snd beyond to help us transform our tired home, into something i would never had seen.... Toon meer
This is the third staircase I've bought from StairBox now, and I've always been impressed by how easy it is to order, and how they deliver on time, to the exact area specified (not easy in a rural loc... Toon meer
Bedrijfsgegevens
Over StairBox
Geschreven door het bedrijf
StairBox are a leading UK manufacturer and supplier of timber staircases and stair parts.
Offering exceptional quality at the most competitive prices on the market is central to our business. All of our staircases are made in our Midlands-based factory using the very latest in staircase manufacturing technology, ensuring consistently high levels of accuracy in production. Stairs are then hand-finished to perfection before being assembled and delivered to you by our own fleet of vehicles.
Customer satisfaction is extremely important to us, and we’re always looking for ways to improve our products and services through innovation and forward-thinking. We pride ourselves on offering a friendly, personal service and making the ordering process as smooth and straightforward as possible. From our dedicated team of technical advisors to the development of our online design tools, we want to make things easy for you.
As developers of the original online StairBuilder design tool, which allowed customers to design and spec their staircase online for the first time, we have continued to innovate with our suite of design tools, which now includes a new Balustrade Designer for those looking to renovate their existing stairs. Our online stair parts shop offers everything you need to complete a staircase project.
As your staircase supplier, we want to make sure that you’re thrilled with the final product, and our team are on hand to support you every step of the way, answering any questions and design queries and providing priceless advice that you just can’t get anywhere else.
Find out more:
- Designing a new staircase
- Renovating your stairs
- Staircase gallery
Offering exceptional quality at the most competitive prices on the market is central to our business. All of our staircases are made in our Midlands-based factory using the very latest in staircase manufacturing technology, ensuring consistently high levels of accuracy in production. Stairs are then hand-finished to perfection before being assembled and delivered to you by our own fleet of vehicles.
Customer satisfaction is extremely important to us, and we’re always looking for ways to improve our products and services through innovation and forward-thinking. We pride ourselves on offering a friendly, personal service and making the ordering process as smooth and straightforward as possible. From our dedicated team of technical advisors to the development of our online design tools, we want to make things easy for you.
As developers of the original online StairBuilder design tool, which allowed customers to design and spec their staircase online for the first time, we have continued to innovate with our suite of design tools, which now includes a new Balustrade Designer for those looking to renovate their existing stairs. Our online stair parts shop offers everything you need to complete a staircase project.
As your staircase supplier, we want to make sure that you’re thrilled with the final product, and our team are on hand to support you every step of the way, answering any questions and design queries and providing priceless advice that you just can’t get anywhere else.
Find out more:
- Designing a new staircase
- Renovating your stairs
- Staircase gallery
We make stairs... easy
Geschreven door het bedrijf
- Instant quotes and easy ordering
- Design and buy online using our StairBuilder tool, or get in touch with our expert team who'll support you through every stage of the process.
- Quality you can trust
- Combining cutting edge technology with hand finishing, we offer an exceptional product at the most competitive prices on the market.
- Delivery in as little as 7-10 days
- 7-10 working days is our average lead time for standard staircases. We use our own transport fleet and drivers to ensure your products arrive on time in perfect condition.
Contactgegevens
StairBox Head Office, Unit S94 St. Modwen Park Stoke South, Gordon Banks Drive, Trentham Lakes North, ST4 4TW, Stoke-on-Trent, Verenigd Koninkrijk
- 01782 832555
- hello@stairbox.com
- www.stairbox.com
4,8
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6K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Poor quality just a slight bit of wood…
Poor quality just a slight bit of wood on the top 2 mm and rest of the piece is normal play wood
19 oktober 2026
Review zonder uitnodiging
Antwoord van StairBox
Hi Pavel,
We can see the order that you placed with us, and that there doesn't seem to have been any contact with us regarding your topic, but we do appreciate feedback. The veneer on the products you're referring to is provided to us from a reputable staircase parts supplier company and suitable by their strict standards.
If there's anything else we can do for you, please don't hesitate to contact us.
Ordering and delivery were excellent.
Ordering and delivery were excellent.
Put the stairs up today, makes a great difference to the build.
30 september 2026
Everything ready to install even the…
Everything ready to install even the raking handrail & spindles making my life easier
7 oktober 2026
great product/great quality/great…
great product/great quality/great service/great delivery/great price/great advice and guidence/thanks 10*******-nigel / wales
7 oktober 2026
Prompt and reliable service every time
Fast turnaround and well cut materials.
Has fitted perfectly every time
14 oktober 2026
Excellent communication and delivery.
Excellent communication and delivery.
Providing you measure properly everything is a breeze to fit.
We have designed and ordered numerous staircases and never had a problem with any.
Well recommended
14 oktober 2026
very easy to order and stairs came…
very easy to order and stairs came exactly as order a brese to fit looking great in and client very happy.
6 oktober 2026
Quality item
Well made, quality item. Looks great. Value for money. Delivered on time.
Happy customer.
12 oktober 2026
Stair box
Really easy to order,fast and efficient delivery,good quality stair parts and materials
12 oktober 2026
Really Easy and straightforward ordering and delivery.
Polite and helpful deliver driver. Really easy delivery. Tracking easy to follow and accurate. All done within 5 minutes. Perfect. 👌
12 oktober 2026
Excellent service
Excellent service, quality windows, and on-time delivery. Highly recommended!
8 september 2026
Great service and swift delivrey from…
Great service and swift delivrey from order, just wish website was idiot proof so that i got a stairs in kit form and not pre assembled. Caused major handling issues.
2 oktober 2026
Antwoord van StairBox
Thanks for your review, and feedback. There is an option on our StairBuilder to change the staircase to kit form. We'll look into your feedback, thank you.
Stair parts
Have used Stairbox several times now and find them really good. Turnaround is quick, products are good quality and delivery is informative. Would highly recommend.
9 oktober 2026
Easy to order
Easy to order
Quick turnaround
Easy to put together
Great finish
Will order again from stairbox
2 oktober 2026
Great quality and service.
Quality service from outset. It was just over a week from order to delivery. They kept us updated and we had a 2 hour slot for delivery and we could track the driver which was a great help. The stairs are good quality and our carpenter agreed. Thanks to Alex at Stairbox. Would definitely recommend. Customer service outstanding.
12 oktober 2026
What an absolute god send of a company
What an absolute god send of a company, from purchasing to after sales and delivers, Stair box has gone above snd beyond to help us transform our tired home, into something i would never had seen.
Even ordering online, such an hard task made simply by their team. Stair-box please take a bow. Ambassadors in home transformation.
From myself and my family, thank you very much
14 oktober 2026
Review zonder uitnodiging
Great service
Great service, fast and efficient and a good value staircase. Highly recommend
9 oktober 2026
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