Stevensons Reviews 

3.091
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Always high quality school uniform. Only catch is that some non-school specific items are much more expensive than they are sold elsewhere(e.g. Calculator, maths instruments etc).

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visited the Muirend branch after booking an appointment online. We were served by Emma who was friendly, knowledgeable and polite. The shop was busy as it was the end of July however the staff wer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Had to order school uniform. Sizing of some items is a little off and I had to make a return but it was super easy to return and they gave a small reduction on delivery of another item although the re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Esther was amazing, very friendly and helpful. She was great finding sizes and items whilst making sure we had all of the things we needed for year 7 at the new secondary school. Esther made us fee... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Uniformwinkel
  2. ook in
  3. Kinderkleding
  4. Kledingwinkel
  5. Schoenenwinkel
  6. Sportkledingwinkel

Geschreven door het bedrijf

Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,5

Alle reviews

(3.091)

866 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Expensive and poor quality

We have ordered items online as well as visited the pop-up shops at school, so have experienced both sides of the service.

I would agree with many of the other reviews that the quality does not justify the prices. Bags break very quickly, and we have had jumpers develop holes within a single half term. Unfortunately, this has been a consistent issue rather than a one-off.

The frustration is that parents are essentially obliged to keep replacing items, with very few alternative options available. Some of the pricing also feels particularly excessive — for example, £26 for a simple white mesh wash bag is, in my opinion, quite ludicrous.

On a more positive note, the staff at the pop-up shops have generally been accommodating when we have turned up without an appointment, and the team are reasonably helpful.

However, our experience at the pop-up shop has also felt unnecessarily stressful. On one occasion, the member of staff serving us forgot to include a compulsory pair of rugby shorts. We returned the following day so that my son could try them on for size. The level of panic among the staff when we picked up two sizes simply to try on and purchase was quite bizarre. The whole process can leave you feeling very micromanaged as a customer.

Overall, I think the company needs to seriously reconsider both the pricing and the quality of its products. When parents have little choice but to purchase from you, the expectation should surely be that the products are durable and represent reasonable value for money.

30 augustus 2026
Review zonder uitnodiging
Logo Stevensons

Antwoord van Stevensons

Many thanks for leaving such detailed feedback.

Multiple factors are taken into consideration when delivering a pricing structure, to include the composition of garments and cost of production, alongside ensuring that we meet the individual requirements of the school for their desired aesthetic. All these points contribute to the sale cost of an item, and we are sorry to hear that you find our current pricing to be unreasonable.

All our products are regularly price reviewed by both Account Managers and schools, and we are always working to deliver cost-effective products where feasible.

Where an item does develop a manufacturing fault, we would always encourage you to reach out to our Customer Service team, who will be happy to help rectify any issues. We would not expect faults to develop within the first term and would welcome the feedback to ensure that this doesn't happen again.

We appreciate your feedback and will ensure this is taken into consideration during future pricing reviews.

Kind regards,
Stevensons

Beoordeeld met 3 van de 5 sterren

The ordering online is easy enough

The ordering online is easy enough, but after the confirmation email, I heard no more from them or a delivery service, tried to call the branch theres no phones in store, emailed them, then had to chat online to someone, very annoying when you just want to speak to someone to find out whats happening.

3 september 2026
Review zonder uitnodiging
Logo Stevensons

Antwoord van Stevensons

Many thanks for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

plain socks quick delivery

Very quick delivery of sports socks in time for first match of season. Chose non-embroidered to make quicker and it was.

26 augustus 2026
Logo Stevensons

Antwoord van Stevensons

Many thanks for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

I bought a blazer for my son

I bought a blazer for my son, via the website. Said blazer was a tad big so I returned it. No hassle at all.

26 augustus 2026
Logo Stevensons

Antwoord van Stevensons

Many thanks for taking the time to leave a review.

Beoordeeld met 3 van de 5 sterren

Too expensive

Staff were very helpful and efficient.
The uniform costs however are unnecessarily high - do better

26 augustus 2026
Logo Stevensons

Antwoord van Stevensons

Many thanks for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

easy to navigate site

easy to navigate site
clear uniform description
quick despatch of order/well packed

26 augustus 2026
Logo Stevensons

Antwoord van Stevensons

Many thanks for taking the time to leave a review.

Beoordeeld met 1 van de 5 sterren

Still waiting on my order

Still waiting on my order. Had no communication as to when this will be delivered. My Son goes to school tomorrow and I'm missing his blazers

26 augustus 2026
Logo Stevensons

Antwoord van Stevensons

Thank you for leaving a review.

I can see that your order has been delivered. If this is not the case, please reach out to northamptonbranch@stevensons.co.uk

Many thanks,
Stevensons

Beoordeeld met 5 van de 5 sterren

Great service

As always, quick dispatch and fast delivery. Website very easy to navigate and sizing guides mean a visit in store unnecessary to purchase well fitting clothing

25 augustus 2026
Logo Stevensons

Antwoord van Stevensons

Many thanks for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Very quick delivery

Very quick delivery! Thank you!!

25 augustus 2026
Logo Stevensons

Antwoord van Stevensons

Many thanks for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Esther was amazing

Esther was amazing, very friendly and helpful. She was great finding sizes and items whilst making sure we had all of the things we needed for year 7 at the new secondary school.
Esther made us feel at ease and nothing felt like too much trouble to ask.
Thank you Esther

28 juli 2026
Review zonder uitnodiging
Logo Stevensons

Antwoord van Stevensons

Many thanks for taking the time to leave a review.

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