DO NOT BUY from this disreputable company. They sell cheap dresses which look cheap in person and they are impossible to return! Their customer service is terrible. I bought a dress for my daughter... Toon meer
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Just bought 4 items on separate orders (2 leggings/crop top and dress) for my girlfriend for her birthday on Valentine's Day. Offered me 15% off on dress and free shipping but that didn't happen. Al... Toon meer
Bedrijf heeft geantwoord
Horrible quality. “Free returns” but you have to pay to return it to China- That cost more than the clothing. Unbelievably challenging to deal with. Do not buy from them. It’s a scam.
I got a stunning strapless dress from them for an upcoming event, and their fast delivery really impressed me. It arrived quickly, giving me enough time to prepare. Their efficiency made shopping enjo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Sthcute is a rapidly growing pureplay fashion brand selling women's clothing internationally.Our online team is constantly working to create a truly innovative shopping experience for our customers. We pride ourselves on providing our customers with a wide variety of high end gowns. We have been there for them for all of life’s important moments - your first kiss at the dance, graduation, the big interview and the wedding party.
Contactgegevens
1936 South Lynhurst Dr Indianapolis IN 46241 , 46241, Indianapolis, Verenigde Staten
- service@sthcute.com
- www.sthcute.com
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PLEASE DO NOT BUY FROM THIS COMPANY
PLEASE DO NOT BUY FROM THIS COMPANY.
This is my first time writing a negative review for anyone but if I can convince at least one person not to buy from their site then my job here is done.
I purchased two outfits for my birthday and paid for express postage and they arrived about 8 weeks after they should have. Once they arrived the quality was TERRIBLE I have never seen such poorly made dresses that looked absolutely nothing like pictured on their website.
They say they send a returns slip with the parcel on their website but this is just the first step of them making it really difficult for people to get refunds in hopes that it seems like too much effort and you don’t bother.
I contacted them asking for them to send me a returns slip. They stated the don’t supply slips then attempted to bride me with a 50% store credit and to keep the items. I told them no, I would be returning them for a full refund as the website states I am able to. They agree eventually after I threatened to contact PayPal after a few emails back and forth waiting weeks for them to reply each time.
So I send them back, I give them 8 weeks to receive them and reach out again asking where my money is. They then tell me I needed to pay more money to have the parcel released from customs and if i didn’t then it would be returned back to me. I told them no, I’m not liable for any further costs, please give me my money back. They refused and kept trying to convince me to accept a 50% store credit.
Eventually I realised they were not going to cooperate so I emailed one more time saying I had launched an investigation with PayPal and I would no longer be communicating with them. The money arrived within 7 days.
This lasted about 5 months, absolutely ridiculous. Please save yourself the disappointment and stress.
WARNING- DO NOT SHOP
WARNING: DO NOT BUY FROM HERE. I never complain about service but I'd hate for someone else to lose money like I have. I paid for expedited delivery and my items arrived 5 weeks later after the events I needed them for. Upon request for assistance with returning them, I was bribed to keep the items in exchange for a 50% store credit and then ignored several times by customer service when i politely asked for their assistance with sending the items back. They do NOT send return slips with their merchandise like it says online. They intentionally do not send return slips to avoid the option of returning items. By far the worst online shopping experience.
Scam website that uses pictures from…
Scam website that uses pictures from other well known websites. Paid for urgent delivery, took 7 weeks. Cant return it for free either. Avoid
STHCUTE is my go-to shopping choice
STHCUTE is my go-to shopping choice, and I like buying clothes from it.
My packages consistently arrive…
My packages consistently arrive punctually. It would be great to receive a complimentary gift, though
I'm thrilled with this website
I'm thrilled with this website; There's a plethora of things to discover.
Fake product pictures and fake reviews!
Beware: most of these items are dupes of other dresses and the product pictures on this site are often stolen from other websites. For example: a dress from Murci with photos stolen from their website. The reviews have photos taken from Instagram from influencers who reviewed the original product from Murci (ex. @hollyjai) so I guess the reviews are fake too? Sooo sketchy.
The WORST crap ever
The WORST crap ever. Seriously, trust the reviews. They steal pictures from other sites and then send you a dress that looks nothing like what you ordered. How are these scammers still in business? The material is garbage and all of it is garbage. A trash can liner is made better. No joke, either spend the money and order the real dress or forget it.
Find a different dress
Sizing charts were completely off and returns are paid by the customer … and must be sent to China. If I could do this over again I would’ve told my daughter to find a different dress to try. An $80 lesson we are going to have to learn. Annoying.
Love the offerings from this company
Love the offerings from this company; just wish the delivery process could be a bit speedier.
Dress looked nothing like pics.
I tried to purchase a dress for my winter formal. it came looking nothing like what i ordered. It was awful quality with stitches already missing.
I payed for 5-8 day shipping and it came in 12 days.
I tried to leave a review 3 times and they deleted it every time. they even delete my instagram comments.
Awful company. should be banned for deleting reviews.
The overall experience was smooth
The overall experience was smooth, and I received all the items I ordered. However, I would suggest that STHCUTE could enhance the details in their product titles and descriptions a bit more.
Two years here, still buying!
Got all my items on the expected day; 95% of my order fits perfectly.
Great fit
STHCUTE always delivers exactly what I order. Quality and stylish dresses all the way.
I love sthcute
The prices are 👍, and I can find everything I need on one platform. Loving the variety they offer.
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