Stratstone - BMW Chesterfield Reviews 

301
TrustScore 3.5 uit 5

3,5

BMW Chesterfield Eastside Park, Eastside Road, S41 9BH Chesterfield, GB


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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Autokeuringsstation
  3. Autoproducent
  4. Autoreparatie en -onderhoud
  5. Olieverversingsservice
  6. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Geschreven door het bedrijf

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contactgegevens

  • BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, Verenigd Koninkrijk

  • 01246 208681

3,5

Gemiddeld

TrustScore 3.5 uit 5

301 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,5

Alle reviews

(301)

4.462 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

End of warrenty check and service.

End of warrenty check done,both
back doors sticking, l pointed this out before service and a new gas strut is ordered under
warrenty for the left hand door.
But the right hand door still sticks as well.

19 januari 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hello Eric,

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Customer Services

Beoordeeld met 5 van de 5 sterren

Welcomed by warm and friendly…

Welcomed by warm and friendly receptionist, booked vehicle in for MOT, and in reception area for return of car. Generally good service

11 januari 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Patricia,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

Beoordeeld met 5 van de 5 sterren

Martin was so helpful and polite

Martin was so helpful and polite. Brilliant service from start to finish. Extremely satisfied with our BMW purchase from Chesterfield. Would highly recommend.
Thanks again!

3 januari 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hello Emma,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

Beoordeeld met 5 van de 5 sterren

Highly recommend

Highly recommend, very straightforward, not pressured or pushy and really happy with the vehicle Thank you

1 januari 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Tracy,

We always appreciate positive reviews!

Thank you, and happy motoring!
Customer Services

Beoordeeld met 5 van de 5 sterren

An excellent experience with Stratstone…

An excellent experience with Stratstone Chesterfield and would be very happy to deal with them again. Friendly and professional sums up the service provided

29 december 2021
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi David,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Beoordeeld met 5 van de 5 sterren

Faultless service received from BMW and…

Faultless service received from BMW and in particular Reece. Easy process, no pressure to purchase, easy 5 stars.

16 december 2021
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hello Lauren,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, great team, will be a customer of theirs for many years to come. Effortless purchase and fantastic handover.

15 december 2021
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Mr Hughes,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

Beoordeeld met 5 van de 5 sterren

Great service at BMW yesterday

Great service at BMW yesterday, calling out Jessica Smith!

14 december 2021
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Pam,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Beoordeeld met 5 van de 5 sterren

First class service from everyone…

First class service from everyone involved at the Chesterfield branch

11 december 2021
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Chris,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Customer Services

Beoordeeld met 5 van de 5 sterren

Fabulous service

Fabulous service. Friendly and helpful staff.

9 december 2021
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Nina,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Customer Services

Beoordeeld met 3 van de 5 sterren

My car was booked in to be collected…

My car was booked in to be collected from my home at 8.30 , the weather was quite bad on the morning, so expected them to arrive bit later, got to 10.00am no one arrived , decided to call them o ly to be told they had cancelled due to the weather. No one had informed me of this , yet they made the decision not to collect at 8.00am . To be contacted and kept informed would have been nice . Had to re-book my service which has now been done . Will probably go elsewhere next time .

8 december 2021
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Teresa,

Thanks for leaving us this feedback.

Please accept my apologies for the lack of communication you have received from the dealership – I will ensure that this is addressed internally.

Thank you,
Customer Services

Beoordeeld met 5 van de 5 sterren

Friendly helpful service

Friendly helpful service. Happy to drive from Sheffield to Chesterfield to avoid being fleeced!

7 december 2021
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Customer Services

Beoordeeld met 5 van de 5 sterren

Rear right indicator failed

Rear right indicator failed. Very dangerous situation. Stratstone’s appreciated the situation and arranged a “next day” appointment to correct the problem.

3 december 2021
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Ronald,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Beoordeeld met 5 van de 5 sterren

Raj was absolutely amazing helped me…

Raj was absolutely amazing helped me find the right the car

2 december 2021
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Erol,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

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