Stratstone - Land Rover Nottingham Reviews 

A very professional company and good experience, the service department were brilliant rectifying a small fault they developed a day after collection - can't fault Stratstone for sorting it out as fast as possible

A nice pleasant waiting area, good service, work done on time, and a nice clean car afterwards!

Great service from team. From collection of car, service, MOT and return of car.

They booked me in quick
The work they did was excellent and everything was printed out for all the work they had carried out..
They contacted me to see if I was happy with everything.. so yes brilliant service

Polite, attentive, efficient

Have you ever tried to buy a new car from Stratstone Land Rover Nottingham
It’s hard work nobody ever rings you back it’s a wonder they get any business

Well the repair work that was agreed was not carried and I am still waiting for a new date for the work to be undertaken.

great staff, excellent service, quick and efficient with the jobs, then valeted, what else could i ask for
highly recommend this dealership, there are 5 closer dealerships to me but i use this one due to above comments

Looking after its customers and paying attention to details and customer preferences, as far as possible.

Follow a simple instruction

I purchased a brand new Range Rover Evoque Plug-In Hybrid from Stratstone Nottingham JLR. This is my 7th brand new car, so I know exactly what to expect from a premium brand — and this experience has been nothing short of a nightmare from the very first day.

First major issue: I specifically ordered the car with a black contrast roof — they delivered it WITHOUT the black roof. I paid for it, I ordered it, and it was missing — and still nothing has been properly resolved.

Second major issue: The seat covers arrived with heavy wrinkles and creases from day one. With under 2,000 miles on the clock, the seats already look like they belong in a 10-year-old vehicle — completely unacceptable for a premium Range Rover.

The most frustrating part? Land Rover UK headquarters AGREED to replace the seats under warranty — but Stratstone Nottingham REFUSES to do the work. They simply won't cooperate, won't book it in, won't take ownership, and won't help. I'm stuck between a manufacturer that wants to fix it and a dealership that just doesn't care.

All I get is endless appointments, delays, excuses, and silence. Nobody takes responsibility, nobody calls back, and nobody at Stratstone Nottingham is listening.

My honest advice: NEVER buy from Stratstone Nottingham JLR. If you want a Land Rover — go to ANY other dealership. Other Stratstone locations are good — but Nottingham is absolutely terrible. Premium price, zero quality control, and the worst aftersales service I have ever experienced. Avoid.

Stratstone Land Rover Nottingham, provides absolutely wholeheartedly 100% proper one to one interaction leading to the feel good factor, ( next level) a must for Land Rover fanatics! ( like us). 😉

Easy to book an appointment. Work carried out without any fuss or delay. Reception staff are always courteous and helpful along with the technicians. Well done to all the team.

They seldom answer the phone and don't return messages, relayed to them via the sales team. I had my car serviced, but the technician had failed to log it in the system. I had to return the car to the service centre for the technician to log it as having ben serviced. Not a word of apology for the inconvenience it caused, nor offer of a seat or drink whilst I waited.

You did not complete all the tasks that I asked you to do and you did not inform me about this when I collected the vehicle, which still has issues which need to be attended to.

Always a good experience, friendly staff and very helpful. I travel out of my way to go to stratstones Nottingham, wouldn't go anywhere else.

Customer focused staff and efficient service.

The team at Stratstone make the difference! Excellent!