great staff, excellent service, quick and efficient with the jobs, then valeted, what else could i ask for highly recommend this dealership, there are 5 closer dealerships to me but i use this one du... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Laura was very friendly and professional. Kept me informed throughout my time in the service centre. She explained the costs to me and went through the health check. Outstanding service from my initia... Toon meer
Bedrijf heeft geantwoord
I have worked with Simon Clark @ Nottingham service department now for a few years and think he's great at what he does, works with me, with my schedule and also helps keep my car ahead of programme.... Toon meer
Bedrijf heeft geantwoord
I took our Defender in for it's first scheduled service. The work was done whilst I waited and the staff were all excellent, offering me drinks several times. The service was completed sooner than I e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- ook in
- Autokeuringsstation
- Autoproducent
- Autoreparatie en -onderhoud
- Olieverversingsservice
- Verkoper van tweedehands auto's
Geschreven door het bedrijf
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Geschreven door het bedrijf
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contactgegevens
Enterprise Way, Nottingham, NG2 1EN, Nottingham, England, Verenigd Koninkrijk
- 0115 957 8000
3,9
Goed
399 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly service
5 juni 2026
Antwoord van Stratstone - Land Rover Nottingham
Hello Albert,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Was a great service all staff were…
Was a great service all staff were helpful and everything was explained
6 januari 2026
Antwoord van Stratstone - Land Rover Nottingham
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services
Appalling service!!
Sending me to the wrong garage for a service. Not clearly letting me know what to expect. Not getting all the recall notices completed so the car has to go back. I did let the garage know when I booked the car in for service. When I booked the car in for service it was booked for an mot which it didn't need. When I went to collect the car I was kept waiting for at least 20 minutes before the agent spoke to me. I had to ask for an invoice. I was disappointed that the car wasn't washed!!
28 mei 2026
Antwoord van Stratstone - Land Rover Nottingham
Hello,
Thanks for sharing your feedback on your experience with Stratstone Land Rover Nottingham . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Land Rover Nottingham Customer Services
Laura was very friendly and…
Laura was very friendly and professional. Kept me informed throughout my time in the service centre. She explained the costs to me and went through the health check. Outstanding service from my initial enquiry right up to handing the keys back to me. To all JLR owners I would highly recommend Stratstone JLR Nottingham
29 mei 2026
Antwoord van Stratstone - Land Rover Nottingham
Hello, Philip
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Land Rover Nottingham Customer Services
The level of service and timely…
The level of service and timely completion was excellent. Great service from Laura, Glenn and Sam as usual.
16 mei 2026
Antwoord van Stratstone - Land Rover Nottingham
Hello Paul,
Thanks for sharing your recent experience!
It sounds like Laura, Glenn, and Sam have done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Land Rover Nottingham Customer Services
Antwoord van Stratstone - Land Rover Nottingham
Hello Ivor,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The staff were very informative
The staff were very informative, cordial, friendly and patient prior, during and post purchase.
Rob Ratcliffe
23 maart 2026
Review zonder uitnodiging
Antwoord van Stratstone - Land Rover Nottingham
Hello Rob, thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
3 weeks trying to book my car in with…
3 weeks trying to book my car in with them, not a single phone call answered, and online bookings ignored. Terrible service.
27 mei 2026
Review zonder uitnodiging
Antwoord van Stratstone - Land Rover Nottingham
Hi Darren,
I am sorry to hear that you are struggling to get through to our dealership in Stratstone Land Rover Nottingham.
Please email us with your details to stratstonecustomercare@stratstone.com, and we will ensure that you are contacted back.
Thank you,
Stratstone Land Rover Nottingham Customer Services
The staff at Stratstone Nottingham are…
The staff at Stratstone Nottingham are always friendly and helpful.
5 mei 2026
Antwoord van Stratstone - Land Rover Nottingham
Hello David.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services
Customer service is always good.
Customer service is always good. THIS IS A COMPLEMENT. NOT A CRITICISM
In my opinion though with such a big building, there should be some new cars to view while waiting and brochure and magazines available to read while waiting. Just seems to me there is a huge waste of space
1 mei 2026
Antwoord van Stratstone - Land Rover Nottingham
Hello Mike.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services
Absolutely terrible the car has been…
Absolutely terrible the car has been with them for 3 days over 20 phone calls and no reply, absolutely terrible service. I would not use this dealer for anything totally unacceptable and totally unprofessional
8 mei 2026
Review zonder uitnodiging
Antwoord van Stratstone - Land Rover Nottingham
Hello Gavin.
I am sorry to hear that you are struggling to get through to our dealership in Stratstone Land Rover Nottingham.
Please email us with your details to stratstonecustomercare@stratstone.com and we will ensure that you are contacted back.
Thank you,
Stratstone Land Rover Nottingham Customer Services
Antwoord van Stratstone - Land Rover Nottingham
Hello Wayne,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Updates were very good.
13 april 2026
Antwoord van Stratstone - Land Rover Nottingham
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services
Antwoord van Stratstone - Land Rover Nottingham
Hello Melvyn,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services
Effective and efficient repair
The problem was quickly identified and the repair was efficiently dealt with. The completed work was well within the time parameters agreed.
20 maart 2026
Antwoord van Stratstone - Land Rover Nottingham
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Nottingham Customer Services
Antwoord van Stratstone - Land Rover Nottingham
Hello Chris,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services
A1 proffesionalisum.
The staff are always professional keeping me informed of any issues and timescales to rectify them. I cannot prise the staff enough and therefore happy to keep using their excellent service.
19 maart 2026
Antwoord van Stratstone - Land Rover Nottingham
Hello Nigel,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Nottingham Customer Services
Lovely lady collected the car excellent…
Lovely lady collected the car excellent manners couldn’t fault her in anyway if you don’t like driving through rush hour traffic to get your car serviced I would highly recommend
11 maart 2026
Antwoord van Stratstone - Land Rover Nottingham
Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
EV Service
EV Service - £264.23 and car was ready in just over an hour. They have you over a barrel due to the warranty. Scandalous.
13 maart 2026
Antwoord van Stratstone - Land Rover Nottingham
Hello Nick,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at (select as appropriate) help@evanshalshaw.com OR stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
I very much disliked the price charged…
I very much disliked the price charged for a basic service
3 maart 2026
Antwoord van Stratstone - Land Rover Nottingham
Hello, Keith
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Land Rover Nottingham Customer Services
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