Stratstone - Land Rover Wolverhampton Reviews 

179
TrustScore 4 uit 5

4,1

Graiseley Hill, WV2 4HQ Wolverhampton, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

After collecting my car after a major service within 1 mile of driving the restricted performance light came on I had collect my car at the end of the day on a Friday and they had left and closed for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was greeted in a welcoming and friendly manner by Victoria my service advisor, was informed about expected duration of service and confirmation of the cost. While in the waiting area was also wel... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Autokeuringsstation
  3. Autoproducent
  4. Autoreparatie en -onderhoud
  5. Olieverversingsservice
  6. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Geschreven door het bedrijf

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contactgegevens

  • Graiseley Hill, WV2 4HQ, Wolverhampton, England, Verenigd Koninkrijk

  • 01902 212 904

4,1

Goed

TrustScore 4 uit 5

179 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(179)

4.363 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Staff always polite and product…

Staff always polite and product knowledge very high

28 mei 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent Front Desk

What a Reception team! The fantastic experience started right at the front door! We were greeted by a lovely receptionist called Sally she was incredibly warm, professional, and welcoming. She offered us a drink and immediately connected us with the right salesperson. Excellent customer service! I noticed Sally made every person feel valued rather than just another customer. She was kind, patient, and had the most infectious smile. Great front-desk presence makes all the difference.

11 juni 2026
Review zonder uitnodiging
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Beoordeeld met 5 van de 5 sterren

Fantastic Service as always!

I have been a customer of Land Rover Wolverhampton for a few years now. i always find everyone very helpful and a pleasure to deal with. its always nice to be greeted by Sally on reception she can never do enough for you. I'm also in the motor trade and i do believe people deal with people and sally makes it easy. Thanks to all at Stratstone wolverhampton

15 mei 2026
Review zonder uitnodiging
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello, David
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Beoordeeld met 5 van de 5 sterren
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello Richard,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Beoordeeld met 5 van de 5 sterren

The service staff are helpful

The service staff are helpful, keep the customer fully informed of progress with the vehicle. They are professional in all aspects of the experience.

19 mei 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello Howard,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 1 van de 5 sterren

Adblue all over car

Adblue all over car

22 mei 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hi Sharon,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 5 van de 5 sterren

Able to book a service time slot so I…

Able to book a service time slot so I could wait while my car was serviced. Good choice of coffees.

20 mei 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 5 van de 5 sterren

Quick polite and courteous

Quick polite and courteous

11 mei 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello Phil,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 4 van de 5 sterren

This was my first service

This was my first service, and it was a two year service. Everything went well including the use of a Velar during the service. (Wanted a Defender but ha ho). Experience was overall good, except the poor valet done free with the service, which was disappointing and a shame, as everything else was good.

5 mei 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello.
Thank you for your review. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 5 van de 5 sterren

Irena Torra was excellent and arranged…

Irena Torra was excellent and arranged the trade in and new vehicle efficiently.

30 april 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hi Chris.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Irena at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 5 van de 5 sterren

Professional and Excellent service

Professional and Excellent service

1 mei 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 5 van de 5 sterren

purchased a new car from Sales Person…

purchased a new car from Sales Person Simon. Experience from start to finish was very good.
Also the after sales is excellent, you are treated like family.

5 februari 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hi Paula.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Simon at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 5 van de 5 sterren

Nice staff.very helpful

Nice staff.very helpful

29 april 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello Nirmal.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent service from the whole team…

Excellent service from the whole team at Wolverhampton and Vicky in particular , always keep you updated and listen to your needs. Would highly recommend.

24 april 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello Emma,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Beoordeeld met 5 van de 5 sterren

Service was very good

Service was very good, everything explained to me

14 april 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 5 van de 5 sterren

Kam Saqib was incredible th

Kam Saqib was incredible throughout. Communication was on point and he went above and beyond to resolve all issues to ensure this was as smooth as possible.

10 april 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hi Tom,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Kam Saqib at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Beoordeeld met 2 van de 5 sterren

key battery changed when not required…

key battery changed when not required at very expensive price and windscreen washer bottle refilled when not required i had filled it 3 days before again at very expensive price

1 april 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hi Ray,

Thanks for sharing your feedback on your experience with Stratstone Land Rover Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 3 van de 5 sterren

Poor service

Car wasn’t valeted as promised which is a poor show considering service & MOT cost £700.

Invoice stated 81,000 service but it was a 41,000 service.

Have to trust that correct service was done.

Poor for a JLR dealership

2 oktober 2025
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello Stephen,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 5 van de 5 sterren

Great service

6 april 2026
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Beoordeeld met 5 van de 5 sterren

Fantastic service!

My car went in for a mid-service health check and i honestly can not recommend enough! I dealt with Zowie and she was absolutely super, she was extremely knowledgeable and was fantastic with getting me in and out of the garage as efficiently as possible. I have had awful previous experiences with different car dealerships however, Range Rover stands very far out from the competition! Not only are the cars fantastic but, the service you receive as a customer really makes you feel special and well taken care of. Thank you very much to the Range Rover team, especially Zowie!!

2 april 2026
Review zonder uitnodiging
Logo Stratstone - Land Rover Wolverhampton

Antwoord van Stratstone - Land Rover Wolverhampton

Hi Liv,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Zowie at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

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