Stratstone - Porsche Centre Cambridge Reviews 

174
TrustScore 4.5 uit 5

4,4

High Street, CB227QD Harston, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Autokeuringsstation
  3. Autoproducent
  4. Autoreparatie en -onderhoud
  5. Olieverversingsservice
  6. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Geschreven door het bedrijf

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contactgegevens

  • High Street, CB227QD, Harston, England, Verenigd Koninkrijk

  • 01223 081 183

4,4

Uitstekend

TrustScore 4.5 uit 5

174 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(174)

4.363 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent customer service as always

Excellent customer service as always, there’s no dealership like it

26 juni 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Beoordeeld met 5 van de 5 sterren

Porsche Harston

My 911 In for a fix under warranty, bulletproof as always 😊

6 juni 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Cambridge Customer Services

Beoordeeld met 2 van de 5 sterren

Poor experience

Poor experience - I specifically spoke to the dealership to ask about warranty repair terms for a broken down vehicle and was told that the vehicle could be taken to any approved Porsche garage for diagnostics.

On having this done at my own cost, I was told that a warranty repair could not be undertaken without bringing the (undriveable) vehicle to Porsche Cambridge - and that I would have to get the vehicle towed there at my own expense.

This was particularly galling after I specifically checked this in advance of having the vehicle recovered to the alternative garage closer to my house.

A courtesy car was not provided.

Communication was awful, with multiple assurances that I would be called back straight away but nothing heard for days. At one point I was told that the dealership didn’t know where my car was – had it been sent to Royston?!

In the second week they seemed to get a better grip on things and communication was better, although I was given hope that the vehicle would be ready on Tuesday but this was delayed to Thursday.

Could do better.

26 juni 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi,

Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.

Stratstone Porsche Centre Cambridge Customer Services

Beoordeeld met 3 van de 5 sterren

Simple MOT 10:30 to 12:20.

Didn't like having an appointment time of 10:30 and car still parked outside at 10:45.
Car not ready till 12:20 (MOT only).
Car not washed.
Had to rush for appointment in Hertford.
Thinking of changing to Porsche at Hatfield.

23 juni 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello Laurence,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Porsche Centre Cambridge Customer Services

Beoordeeld met 5 van de 5 sterren

Great service and always a warm welcome.

Great service and always a warm welcome.

23 juni 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello Roland,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent Service!

Tim Cogger, workshop controller kept me upto date and even though the work which was booked in had been carried out, they noticed another error on the test drive and rectified this before delivering the car back to me.

18 juni 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi Kal,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tim at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services

Beoordeeld met 5 van de 5 sterren

They served me very quickly and well.

I was served very quickly.

16 mei 2026
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Antwoord van Stratstone - Porsche Centre Cambridge

Hello Teodor,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Beoordeeld met 5 van de 5 sterren

Service was excellent

Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do.

My only minor observation is that communication could be a touch more responsive. The staff were helpful and knowledgeable, but replies were occasionally slow. A small point in an otherwise 5‑star experience.

9 juni 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Beoordeeld met 5 van de 5 sterren

After months of frustration with an…

After months of frustration with an intermittent PDK fault on my Panamera GTS, numerous repairs, conflicting diagnoses and significant expense elsewhere, I finally took the car to Porsche.

From the moment I spoke to Tim Cogger, the Workshop Controller, I felt I was in safe hands. Tim took the time to listen, kept me informed throughout and, together with his technicians, approached the problem methodically and professionally.

Rather than guessing or recommending major components, they carried out detailed diagnostics, identified the root cause and resolved the issue. The car now drives better than it has in a very long time.

The technical expertise was outstanding, but what really stood out was the personal service, communication and genuine desire to help. A huge thank you to Tim and the technicians for restoring my confidence in both the car and the Porsche brand.

Highly recommended.

2 juni 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello Daniel,
Thanks for sharing your recent experience!
It sounds like Tim has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Porsche Centre Cambridge Customer Services

Beoordeeld met 5 van de 5 sterren

All my service work at Cambridge has…

All my service work at Cambridge has been completed meeting my high standards, with the customer service always being great.

18 mei 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Beoordeeld met 5 van de 5 sterren

Porsche

Porsche - Cambridge

Booking my car in was easy, loan car was waiting for me, work was completed really quickly and pick up was seamless. Aftersales Manager Dan Hart runs a fabulous team. A pleasure to deal with - thank you!

14 mei 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello Neil,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services

Beoordeeld met 5 van de 5 sterren

Renewal of the 3 year warranty…

Renewal of the 3 year warranty completed smoothly.

1 mei 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello Aln,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Beoordeeld met 5 van de 5 sterren

Recalls

We booked a car in for a recall and the service was excellent

28 mei 2026
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Antwoord van Stratstone - Porsche Centre Cambridge

Hello Tracey,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent service and communication

Excellent service and communication, Tom was really helpful and kept me informed throughout.

24 april 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello Jason,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Beoordeeld met 2 van de 5 sterren

service department not living up to…

service department not living up to expectations

5 mei 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello.

Thanks for sharing your feedback on your experience with Porsche Centre Cambridge . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Porsche Centre Cambridge Customer Services

Beoordeeld met 5 van de 5 sterren

All staff were efficient and welcoming…

All staff were efficient and welcoming especially Nick the service advisor who exceeded my expectations.

13 mei 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello,
Nick will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Beoordeeld met 5 van de 5 sterren

Porsche

Porsche, what a brand!
Love my new Macan GTS

27 april 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello Michelle,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Porsche Centre Cambridge Customer Services

Beoordeeld met 5 van de 5 sterren

Great service and communication…

Great service and communication throughout the process of getting my car back on the road.

24 april 2026
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Beoordeeld met 5 van de 5 sterren

A great dealership.

We were blown away by the level of professionalism and expertise displayed by this Porsche dealership. We were made to feel at ease, nothing was too much trouble. Out of five stars , I give the six!!

1 december 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

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