Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Toon meer
Bedrijf heeft geantwoord
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Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Toon meer
Bedrijf heeft geantwoord
Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... Toon meer
Bedrijf heeft geantwoord
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Toon meer
Bedrijf heeft geantwoord
Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche... Toon meer
Bedrijf heeft geantwoord
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
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High Street, CB227QD, Harston, England, Verenigd Koninkrijk
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Excellent customer service as always, there’s no dealership like it

Antwoord van Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge
Poor experience - I specifically spoke to the dealership to ask about warranty repair terms for a broken down vehicle and was told that the vehicle could be taken to any approved Porsche garage for diagnostics.
On having this done at my own cost, I was told that a warranty repair could not be undertaken without bringing the (undriveable) vehicle to Porsche Cambridge - and that I would have to get the vehicle towed there at my own expense.
This was particularly galling after I specifically checked this in advance of having the vehicle recovered to the alternative garage closer to my house.
A courtesy car was not provided.
Communication was awful, with multiple assurances that I would be called back straight away but nothing heard for days. At one point I was told that the dealership didn’t know where my car was – had it been sent to Royston?!
In the second week they seemed to get a better grip on things and communication was better, although I was given hope that the vehicle would be ready on Tuesday but this was delayed to Thursday.
Could do better.

Antwoord van Stratstone - Porsche Centre Cambridge
Didn't like having an appointment time of 10:30 and car still parked outside at 10:45.
Car not ready till 12:20 (MOT only).
Car not washed.
Had to rush for appointment in Hertford.
Thinking of changing to Porsche at Hatfield.

Antwoord van Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge
Tim Cogger, workshop controller kept me upto date and even though the work which was booked in had been carried out, they noticed another error on the test drive and rectified this before delivering the car back to me.

Antwoord van Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge
Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do.
My only minor observation is that communication could be a touch more responsive. The staff were helpful and knowledgeable, but replies were occasionally slow. A small point in an otherwise 5‑star experience.

Antwoord van Stratstone - Porsche Centre Cambridge
After months of frustration with an intermittent PDK fault on my Panamera GTS, numerous repairs, conflicting diagnoses and significant expense elsewhere, I finally took the car to Porsche.
From the moment I spoke to Tim Cogger, the Workshop Controller, I felt I was in safe hands. Tim took the time to listen, kept me informed throughout and, together with his technicians, approached the problem methodically and professionally.
Rather than guessing or recommending major components, they carried out detailed diagnostics, identified the root cause and resolved the issue. The car now drives better than it has in a very long time.
The technical expertise was outstanding, but what really stood out was the personal service, communication and genuine desire to help. A huge thank you to Tim and the technicians for restoring my confidence in both the car and the Porsche brand.
Highly recommended.

Antwoord van Stratstone - Porsche Centre Cambridge
All my service work at Cambridge has been completed meeting my high standards, with the customer service always being great.

Antwoord van Stratstone - Porsche Centre Cambridge
Porsche - Cambridge
Booking my car in was easy, loan car was waiting for me, work was completed really quickly and pick up was seamless. Aftersales Manager Dan Hart runs a fabulous team. A pleasure to deal with - thank you!

Antwoord van Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge
Excellent service and communication, Tom was really helpful and kept me informed throughout.

Antwoord van Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge
All staff were efficient and welcoming especially Nick the service advisor who exceeded my expectations.

Antwoord van Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge
Great service and communication throughout the process of getting my car back on the road.

Antwoord van Stratstone - Porsche Centre Cambridge
We were blown away by the level of professionalism and expertise displayed by this Porsche dealership. We were made to feel at ease, nothing was too much trouble. Out of five stars , I give the six!!

Antwoord van Stratstone - Porsche Centre Cambridge
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