Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... Toon meer
Bedrijf heeft geantwoord
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Toon meer
Bedrijf heeft geantwoord
They did not call me for any update. I called for checking the day after and over the phone I was told that the car will be ready by the end of the day. After 15 mins someone else called and told car... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Autokeuringsstation
- Autoproducent
- Autoreparatie en -onderhoud
- Olieverversingsservice
- Verkoper van tweedehands auto's
Geschreven door het bedrijf
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Geschreven door het bedrijf
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contactgegevens
High Street, CB227QD, Harston, England, Verenigd Koninkrijk
- 01223 081 183
4,4
Uitstekend
174 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They made everything easy and a joy to…
They made everything easy and a joy to be involved with.
1 april 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hello Mark,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Catalogue of faults on a £100k+ vehicle…
Catalogue of faults on a £100k+ vehicle that needed a complete PCM replacement after two years of reporting faults (computer that controls most systems).
Currently no effective Porsche Sat nav that provides essential range planning, infotainment system cuts out / buffers and periodic failure of all digital screens and dashboard is an ongoing issue. Branch advice that they are awaiting a Porsche software update but have no timescales is, I’m sure, true but doesn’t deal with the problems being experienced. GREAT car when it’s working but sadly there’s been too many issues. Satisfied - most definitely not.
Update:
Standard boilerplate reply after several months to a negative review that doesn’t acknowledge all previous communications of which there has been many and demonstrates their lack of regard for proper customer service. Perhaps a more constructive approach would be be provide an accurate and bespoke reply to the poorly served and unhappy customers rather than fob them off with a ‘cut and paste’ reply instead of (or maybe as well as) providing individual replies to already happy customers- which should be everyone when your selling them a Porsche! A formal complaint has unfortunately been lodged with the Motor Ombudsman. First world problems of course but doesn’t change the basic principles.
22 april 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hello,
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Cambridge Customer Services
Antwoord van Stratstone - Porsche Centre Cambridge
Hello Dhanwant,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Porsche Centre Cambridge Customer Services
exceptional service and the reassurance…
exceptional service and the reassurance of genuine parts and warranty - wouldn't consider anything less with my car. 10 years of using the Porsche dealership in Cambridge and always been exceptional - Staff on the service could not be more helpful - one fells like part of the family..
10 april 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hello Greg,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Cambridge Customer Services
Nice coffee but pretty poor service, which takes an age!
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no proper service desk you can actually walk up to, you end up sitting in the front (albeit nice coffee & biscuits) but it takes 30mins+ to just collect your car. I don't have that time to waste on such a simple process.
20 maart 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hello Duncan,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Porsche Centre Cambridge Customer Services
Great customer service
Harriet followed up to ensure the car issue would be addressed and kept me well informed during that process.
27 maart 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hello Philippe,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Cambridge Customer Services
Car was serviced within the time scale…
Car was serviced within the time scale quoted , pleasant reception , no delays
25 maart 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hello Toni,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Antwoord van Stratstone - Porsche Centre Cambridge
Hello Lee,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Nothing but standard garage at premium price
Following my initial purchase of my first ever Porsche where the service year one and two was excellent, I’ve now been reduced to some average garage fix - but at a premium rate. Very disappointing.
10 maart 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hi Britt,
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Cambridge Customer Services
Porsche Extended Warranty, Peace of Mind? Probably Not
Great biscuits and coffee.
But does a Porsche Extended warranty give a new "Peace of Mind", probably not.
16 maart 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hello Tony,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
Everyone was extremely welcoming and I…
Everyone was extremely welcoming and I was attended too promptly
19 maart 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hello Jeremy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Porsche & Ford?
Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche Centre with my PPGTS. If possible, I'd also love for you to take care of my new Ford Ranger MS-RT 2025 whenever you’re able – it’d be fantastic to have you work on that as well.
16 maart 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hi Alessandro,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Timothy at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
Antwoord van Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Whole experience from booking my car…
Whole experience from booking my car in, arranging a loan car, information during the service and pick up was very efficient and straight forward.
13 maart 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hi Joey,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with us at the Dealership.
Have a lovely day!
Stratstone Brand Customer Services
The process was simple and very quick
The process was simple and very quick, we identified the most suitable vehicle for me and less than a week later I was driving the car home.
3 maart 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hello Martin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
It's Porsche
It's Porsche , can I say more ? Everything is exceptional ; from the minute you walk through the door to the moment you leave.
6 maart 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Fantastic Service from the aftersales…
Fantastic Service from the aftersales team
Big shout out to Dan and Harriet
26 februari 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Attention to detail
Attention to detail, nothing too much trouble. Friendly attentive staff
20 februari 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hello Christine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
I recently visited Porsche Centre…
I recently visited Porsche Centre Cambridge and I couldn’t be more impressed with the service I received, especially from Jasmine.
From start to finish, Jasmine truly exceeded my expectations. She was professional, attentive, and incredibly knowledgeable, keeping me informed throughout the entire process. What stood out most was the genuine care and attention given to my car it was treated with the utmost respect and returned to me in immaculate condition.
The whole experience felt seamless and personal, and it’s clear that customer satisfaction is a top priority. Jasmine is a real credit to Porsche Centre Cambridge, and I wouldn’t hesitate to recommend both her and the centre to anyone.
Thank you again for such outstanding service.
17 februari 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hi Adil,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jasmine at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
Professional but friendly
Professional but friendly, truly turned a fault with my car into an opportunity to demonstrate customer service at a different level.
18 februari 2026
Antwoord van Stratstone - Porsche Centre Cambridge
Hello Paul
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
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