Stressless® UK Reviews 

Good communication.
Lovely chairs

Although we love our settee and chairs, you have NOT responded to my query sent 27/12/25 concerning guarantee.

23 Jan 26
Stressless responded after Christmas and New Year break with exactly what I needed to know. Would now rate our experience as 5 stars.

The chair is super comfortable with great lumbar support. Well worth the money.

Purchased the Mayfair Stressless recliner & stool from Lenleys, Maidstone. The staff were helpful and knowledgeable. Lenleys were able to liaise with Stressless, when I changed my mind on the choice of leather the following day without issue.
My new Stressless recliner is lovely and comfortable, I hope it will serve me as well as the Stressless recliner it replaced which I had for over 20 yrs.

We purchased a stressless recliner and a 2 seater sofa from a store in Newcastle upon Tyne in August 2025.
It was delivered on the 24th November.The recliner is perfect but immediately we noticed the leg at the front of the sofa had 4 or 5 strange marks on the wood.Customer services told me the marks were variation of the wood grain.We didn't accept this so the retailer sent out an expert to see if it could be repaired.The restorer saw the marks on the leg and said it was a manufacturers fault and could sandpaper and revarnish the leg in situ.I suggested we might ask for a replacement.He took photos and sent a report to the retailer.They offered to repair the leg and give £300 compensation.After thinking this over we decided to have a replacement.I have contacted the retailer for that to be done. I would have thought the quality control would have spotted the marks on the sofa.I will return to Trustpilot with an update.

Loved the comfort and style of the chair. Quality spoke volumes. Sales person did not pressure the sale telling us to think first as it was a lot of money. When we rang back to order the chair, he said he knew we would be back and had gathered all the details. A very pleasant purchase and a very enjoyable comfortable chair. Very pleased with the whole experience.

I love how the chair glides easily from side to side, however because of the design of the chair I find it very uncomfortable. The middle of the chair hollows back and the top bends forward. This causes stress on the lower back and neck. It pushes your neck forward causing a lot of pain. I have had to put padding in the centre of my chair to stop the pain in my neck and lower back. My family have tried it and they all said the same how uncomfortable it is.
To be honest it was a lot of money and I wish I had never bought it.
You need to change the design by getting a neck and back sufferer to help with the comfort.
This is my honest opinion

The choice of size to fit the individual especially for someone of a smaller stature and the way the chair moves with the person sitting in it is so smooth.

New swivel chairs to replace our old Stressless ones. Trusted name for long life and comfort.

We have had Stressless furniture for over 20 years and found it to be well built and of good quality. One of the chairs we purchased recently had been incorrectly assembled. Once notified an engineer visited and the fault was rectified.

I bought a new Stressless Adam chair to replace my old Stressless Consul chair. I bought through Brenthams and everything was smooth from start to finish. The chair is a real step up and extremely comfortable.

Great service in Stockport HSL store.
Arrived ahead of time and got a good price on it in the sale. Supremely comfortable!

Delivered on date advised. Unpacked & all wrappings taken away. Quick demo of operation - all good.

I am SO pleased with my new Stressless chairs and settee. They look beautiful, and are so comfortable!
Thank you Woods of Dorchester, especially Jake, who was so patient whilst my daughter and I took ages making our choices.

The chair is of good quality and was delivered on time. A small part of the elevator kit was missed and it took two attempts to visit to get it right otherwise it would have been 5 stars

Needed a comfortable seat after having had orthopaedic surgery.
The Stressless fitted the bill.

I am delighted with my stressless chair. It is very comfortable and keeps me sitting in a good position for my posture without me realising it. The delivery was excellent, on time by two very polite men.

Quality product, delivery team polite and punctual.

So comfortable and looks great in any setting. Really stylish with the Signature model. Quality leather
Would like a second one.