I’ve purchased a Stressless chair before and quite honestly I wouldn’t buy anything else other than Stressless again. It’s the only chair that I find helps me with my back pain. It’s so comfortable a... Toon meer
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Lees wat reviewers zeggen
Wanted stresslless chairs for years what a disappointment after delivery. Beautifuly made but so uncomfortable. The angle before the electric back inclnes s too acute, after only I day we both had ac... Toon meer
Bedrijf heeft geantwoord
Delivered early. Looks and feels fantastic. There was a mark on one of the seat cusions and this was viewed immediately and a replacement seat is on its was. No dispute, no discussion. Outstanding... Toon meer
Bedrijf heeft geantwoord
We bought a new recliner chair to match a very old one and a Stressless sofa. The quality and comfort is second to none. We also have Stressless dining room chairs. The benefit for our backs is grea... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.
Contactgegevens
Verenigd Koninkrijk
- 02074620440
- consumersupport.uk@stressless.com
- www.stressless.com/en-gb
4,5
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Special make to match current chair …
Quality product and they went through records to make a special order with left over leather that matches current chair .
19 januari 2026
Antwoord van Stressless® UK
Dear Mr. Wallen,
Thank you for your amazing feedback, it is very much appreciated!
Simple and straightforward to order and…
Simple and straightforward to order and the delivery guys were absolutely fantastic
15 januari 2026
Antwoord van Stressless® UK
Dear Mr. Herman,
Thank you for sharing your experience, we really appreciate it!
Stella Wood sofas are great!
We’re so pleased with our new Stella Wood sofas! So stylish, comfortable and relaxing, whilst giving plenty of support for our backs. The staff at Charletons in Paignton were knowledgeable and very helpful and the delivery went smoothly. Top marks!
15 januari 2026
Antwoord van Stressless® UK
Dear Mr. Dawes,
Thank you for taking the time to leave us your amazing feedback. We really appreciate it and we will share it with Charletons.
Antwoord van Stressless® UK
Dear Mr. Madderson,
Thank you for your positive feedback, we really appreciate it!
Sue of your Taunton branch was very…
Sue of your Taunton branch was very helpful and informative.
15 januari 2026
Antwoord van Stressless® UK
Dear Mr. Davies,
Thank you for your amazing feedback, it is very much appreciated!
Mayfair office chair self assembly nightmare.
I purchased a Mayfair office chair from T R Hayes of Bath. Firstly it came with some self assembly, not unusual for office chairs, but this chair was usually difficult.The instructions were virtually useless and it was impossible, once I had worked out how to do it, to fit the backrest to the seat base single handed.
So, a 30 mile round trip to the supplier where 2 men quickly achieved it without damaging the chair.
I returned home and proceeded to assemble the base and install the arm rests, no problem.
Then as per instructions dropped the assembled seat onto the gas filled strut, again, no problem.
But, I can't raise the seat from its lowest position. So, consulted the supplier again. Possibly there was a plastic cap on the gas filled strut which should have been removed before assembly.
So, consulted Stressless website and attempted to remove the strut from the seat base without success.
So, how having to do another 30 mile trip to see if supplier can sort the problem.
Hopefully they can, but my confidence in Stressless products has been sadly dented. Previously very happy but no more. I expected better for the substantial cost of the chair.
14 januari 2026
Antwoord van Stressless® UK
Dear Mr. Holbrook,
We are sorry to learn about your recent experience with your Stressless Office chair and we understand your disappointment. If you could send us more details at consumersupport.uk@stressless.com (your delievry post code and order number) we'll be happy to liaise with your retailer and check this matter further.
Antwoord van Stressless® UK
Dear Mrs. Paine,
Thank you for your positive feedback, we really appreciate it!
Lovely chair
Lovely chair
Hunters of Derby were very helpful and my chair and stool are a perfect fit for me and will last for many years
14 januari 2026
Antwoord van Stressless® UK
Dear Ms. Foster,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless chair!
Took me a while to choose the right…
Took me a while to choose the right model as they are all so comfortable.
Before choosing the one I liked
Wanted a chair that was natural to sit in
13 januari 2026
Antwoord van Stressless® UK
Dear Mr. Stanley,
Thank you for sharing your experience, we really appreciate it!
Excellent service
Very good salesman with excellent information about the chair and quick delivery.
13 januari 2026
Antwoord van Stressless® UK
Dear Mr. Smith,
Thank you for your amazing feedback, it is very much appreciated
Antwoord van Stressless® UK
Dear Mr. Smith,
Thank you for your positive feedback, we really appreciate it!
Great quality and very comfortable.
5 januari 2026
Antwoord van Stressless® UK
Dear Mr. Stedman,
Thank you for your positive feedback, we really appreciate it!
My favourite chairs
Bought 2 Stressless leather recliner chairs to replace 2 that had lasted over 20 years. My favourite seats. Also have a Stressless settee.
12 januari 2026
Antwoord van Stressless® UK
Dear Robin,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless chairs!
Antwoord van Stressless® UK
Dear Emily,
Many thanks for your feedback!
Mayfair reclining chair.
Mayfair reclining chair.
Metal arm support broken as the welding has failed reported to retailer. Stressles guarantee can take 4+ weeks to send a new metal bracket. Now unusable until fixed.
A month without this chair for what is a relatively simple fix is really not good enough.
10 januari 2026
Review zonder uitnodiging
Antwoord van Stressless® UK
Dear Mr. Hobbs,
We are sorry to learn about your recent experience with your Stressless chair and we understand your disappointment. If you could send us more details at consumersupport.uk@stressless.com we'll be happy to liaise with your retailer and check this matter further.
Antwoord van Stressless® UK
Dear Mr. Campbell,
Thank you for your positive feedback, we really appreciate it!
Antwoord van Stressless® UK
Dear Mr. West,
Thank you for your amazing feedback, it is very much appreciated!
Jim irvine.
Good communication and customer service between furniture shop ( hunter furnishing Ayr ) and myself, chair was delivered on day advised and I am very happy with it. The quality and finish of the chair is very good. It is extremely comfortable and easy to use. Would recommend to anyone who can afford to spend a bit more on a,quality recliner chair to buy Stressless.
8 januari 2026
Antwoord van Stressless® UK
Dear Mr. Walker,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chair!
Antwoord van Stressless® UK
Dear Customer,
Thank you for your positive feedback, we really appreciate it!
Update - Unanswered query
Although we love our settee and chairs, you have NOT responded to my query sent 27/12/25 concerning guarantee.
23 Jan 26
Stressless responded after Christmas and New Year break with exactly what I needed to know. Would now rate our experience as 5 stars.
27 december 2025
Antwoord van Stressless® UK
Dear Ms. Jacks,
We are sorry to know that you have not received a quick reply to your query from the 27th of December. Our office was closed between 25th of December and 2nd of January and here below is a copy of the reply sent to you on the 2nd when we reopened:
Please know that the Fiona chairs are the 1 seater version of the Fiona sofa, so you can still select "Fiona" from the sofa category and put quantity 2. I hope this helps.
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