Swcreations Reviews 

Zero communications and very slow. Been waiting for 15 working days (dispatch advised in 10 working days). Have contacted customer services requesting an update with no response

Wish i had looked at these reviews before don’t give these your money 😡😡

Absolutely awful company! Ordered a wall sticker on the 27th February (they stated delivery would be 10 days). Sent emails chasing delivery and no response. Finally got an email on the 17th March confirming it had been dispatched but still nothing. I have asked my bank for a full refund.

Took forever to be dispatched. Numerous emails sent. No answer until i told then I was going to my bank. They miraculously sent them. When they arrived though although it looked promising no matter what we did it just wouldn't stick to the wall. Thrown away and got a refund through the bank.
Avoid like the plague. Wish I'd seen these before ordering.

Just received my wall decals and absolutely delighted. Exactly what I ordered and pretty much on time. I would happily order again from SW Creations. The reviews made me nervous but really happy with the product and the delivery timeframe. 5 stars.

After waiting weeks for my order when it eventually arrived the plastic was bubbly and impossible to get the letters to stick to it my husband watched the video several times and read the instructions but no matter what he tried letters just did not stick and started creasing up total waste of £41

I think I’m in the same situation as most on here. Ordered on 8th Nov and nothing received to date. Chased on 26/11 to be advised they were busy and my order should be dispatched the next day. Nothing since and the order is still showing as received. If you want a wall sticker without hassle & delay go elsewhere.

Placed order and item not received. Tried multiple times to email for an update with no response. Finally requested a refund via PayPal which was accepted. Wish I had read the reviews before ordering as this seems a common theme!!!!. Sure I used them a couple years ago and all went well, shame!

Took my money, no response, no contact number and no product 2 weeks later! DO NOT ORDER FROM THEM!

Status never changes from processing and they completely ignored all attempts to contact them. The only response came when I sent to PayPal for assistance. They then issued a full refund.
Complete waste of time and effort

Ordered placed 21st October. Order still in progress . Numerous emails sent and no telephone number to contact . I'm still waiting. Terrible customer service can't comment on poster I've not received it

Finally got my item after 3 months almost.. and its absolutely rubbish! Don't stick to the wall, so has ended up in the bin.

Horrible ignorant company - don’t go near them unless you are prepared to lose money - they are a joke - trading standards might sort them out under the distance seller agreement - ignorant ignorant company - never again will I order from them if

I ordered a bespoke design for my daughters bedroom which cost me £30. I ordered this at beginning of October 2024 Told delivery will be 10 days.
I sent multiple messages on their webpage for them to contact me regarding my order also I sent multiple emails wanting to know where my order is or any tracking information regarding my order.
yesterday I got an email from them telling me they were sorry for the delay with my order and My order will be dispatched today, so i’ve just gone onto there website logged into my account to see if there’s any tracking info etc only to be told I have no orders with them.

Ordered 2nd August and it's now 2nd September and still not recieved what I've ordered

Ordered custom made wall art on 28 July. It's supposed to take a max of 10 business days. I have not received my order. I also contacted them to ask about the status of my order. Not even the courtesy of a response.
Terrible company. Do not waste your money!!!!!!!
Will be contacting Trading Standards Agency.

Had to open a dispute with PayPal for them to send my item, unfortunately ordered from them twice before seeing the reviews. Still awaiting the second order despite placing that on the 19th July. Not responded to emails regarding the delivery of said item. Very poor customer service.

The first item which arrived is great which is their only saving grace, hence the 2 stars. Just a shame takes over a month to arrive with the seller being radio silent on the matter.

Horrible company.
First, it took ages to deliver.
And even after it got delivered, it never did the job and they put an instruction that it has to be installed within a time frame.
They promised refund on the basis of returning it to them.
Same was returned, still no refund.
They are not even replying mails.
Got the same products elsewhere at a cheaper price.

I DO NOT RECOMMEND

Order placed 9th July. No updates no contact details and no replies to emails. Today 10th August the decals arrived and were absolutely perfect.
They need to spk to customers!!!!

Terrible. I have placed an order and paid for it and haven’t received it. I emailed them , no answer!!!