From first contact to receipt of funds, my experience with selling my Cartier watch to SWE was flawless. I provided initial information, sent photos of my watch, and received an estimated payout range... Toon meer
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My second purchase from Swiss Watch Expo was not satisfactory. The watch was not accurately described as a hand wind watch. It was described as 38MM x 38MM which is obviously not a common measurement... Toon meer
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My experience with SWE was great, from purchasing my luxury watch, having it serviced, to fast shipping and quick, professional communication. All in all, I am very pleased with SWE, and I will recom... Toon meer
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I have just sold one of my Omega watches to Swiss Watch Expo the entire experience is always outstanding and very quick processing and payment. Thanks to David and Justin who stayed in contact with m... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
SwissWatchExpo has been recognized in Forbes, The Wall Street Journal and The New York Times as the premier online retailer of pre-owned luxury watches due to its reputation for authenticity, its expansive collection of watches, and its superior customer service. With a team of in-house Swiss-trained Watchmakers that open, meticulously inspect, authenticate, service and polish every watch in their inventory, SwissWatchExpo is able to guarantee that all its watches are certified authentic and in excellent working condition. The company has one of the largest inventories of pre-owned luxury watches available for sale under one roof, and a team of non-commissioned expert Watch Consultants that help clients select the perfect timepiece. SwissWatchExpo was established in 2009 and is based in Atlanta. Customers are welcome to visit their showroom by appointment only.
Contactgegevens
315 East Paces Ferry Drive NE, 30305, Atlanta, Verenigde Staten
- (404) 814-1814
- info@swisswatchexpo.com
- www.swisswatchexpo.com
4,0
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36 reviews
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Sold My Cartier Watch to SWE Online - Excellent Experience
From first contact to receipt of funds, my experience with selling my Cartier watch to SWE was flawless. I provided initial information, sent photos of my watch, and received an estimated payout range in short order. I shipped my watch to them AT NO COST TO ME, and following their in-person inspection, I received the funds promised within 24 hours. My contact, David R., was prompt, courteous, professional, and kept me informed during the entire process. Highly recommended.
5 juni 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Susie,
Thank you for your 5-star review regarding our Sell/Trade
process, and we are happy that found the process of selling us your Cartier watch to be "flawless."
SwissWatchExpo specializes in buying and selling pre-owned watches, and we offer our clients a strong value upfront, with no games, gimmicks or hidden "servicing fees." Also, unlike a pawnbroker or other watch retailers who buy and resell watches without validating their authenticity or ensuring their condition, SwissWatchExpo has an elite in-house team of Swiss-trained watchmakers who open, inspect, authenticate and meticulously service every watch that we purchase, so that we can guarantee authenticity and operation of the watch for the next buyer.
We buy hundreds of watches weekly, and our team of non-commissioned sales and operations professionals treat each transaction with the care and dedication that it deserves — and our sell/trade customers frequently tell us that they love how fast, easy and transparent it is.
We are grateful for your trust and look forward to working with you again.
- Your Friends at SwissWatchExpo
High Rating for SWE
My experience with SWE was great, from purchasing my luxury watch, having it serviced, to fast shipping and quick, professional communication. All in all, I am very pleased with SWE, and I will recommend them to my friends!
15 mei 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi CT!
Thank you for choosing SwissWatchExpo, and for your 5-star review!
We are happy to hear that you had a great experience purchasing your watch from us. We take great care to provide certified authentic watches in excellent condition at a fair price, and all of the watches on our website are in-stock and available to ship out the same day. And, finally, we have a dedicated team of non-commissioned watch consultants and operations professionals who work together to deliver an exceptional customer experience.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
Joshua was very patient and helpful
Joshua was very patient and helpful.
Smooth transaction, gorgeous watch as described, quick shipping.
20 mei 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Eric!
Thank you for choosing SwissWatchExpo, and for your 5-star review!
We are happy to hear that you had a great experience purchasing a timepiece from SwissWatchExpo. We also appreciate you calling out Joshua - and note that all of our non-commissioned sales and operations personnel work together to deliver a great experience for our clients.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
100-Day Follow-Up Review:
100-Day Follow-Up Review:
In February 2026, I purchased a pre-owned Rolex Sea-Dweller (circa 2019) complete with its original box and papers. The watch appeared to be in near-mint condition, and I remain very pleased with the purchase.
After owning it for a few months, I noticed that at the beginning of each month, the watch had lost 3–5 minutes when I went to set the date.
While all automatic watches are subject to minor time variations over extended periods, modern Rolex watches carry the “Superlative Chronometer Officially Certified” designation. They are individually tested to an average daily rate of -2 /+2 seconds per day, which equates to approximately one minute per month at most. However, my watch was losing significantly more than that.
To verify, I conducted a controlled test: I fully wound the watch, set it precisely to the second using time.gov, and monitored it over 72 hours. The watch had lost approximately 20 seconds during that period.
I contacted the service department at Swiss Watch Expo (SWE), and they promptly arranged for me to bring the watch in. After initial testing, they confirmed it was losing 5–7 seconds per day. Roly, the Service Manager, adjusted the movement and kept the watch for further observation. After 24 hours, it was keeping perfect time with time.gov, accurate to the second.
Being local to SWE, I was able to pick up the watch the following morning. In total, the watch was with them for about a day and a half, and the service was fully covered under their excellent 18-month warranty.
I continue to be thoroughly impressed with every aspect of my experience with Swiss Watch Expo. I have now purchased two watches from them and would not hesitate to buy from them again. They are a top-tier dealer, highly recommended!
27 mei 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Justin!
Thank you for choosing SwissWatchExpo, and for your 5-star review!
We are happy to hear that you are happy with the Sea-Dweller that you purchased from us. And your review highlights a key aspect of purchasing a pre-owned luxury timepiece from SwissWatchExpo - namely that we have an onsite team of Swiss-trained Watchmakers, Technicians and Polishers that are able to quickly resolve potential warranty issues.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
I purchased a 50th anniversary Sea…
I purchased a 50th anniversary Sea Dweller, which turned out to be sold, so they accommodated me with a newer model w/box and papers. I received it yesterday and it’s a fantastic watch! I highly recommend SWE!
15 mei 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Ty!
Thank you for choosing SwissWatchExpo, and for your 5-star review!
We are happy to hear that you had a great experience purchasing your Sea Dweller from us, noting that the team worked to find a solution when it turned out your initial selection had already been purchased.
This points out a few things about SwissWatchExpo. First is that we have a team of non-commissioned sales and operations personnel who work together to deliver a great experience for our clients. We also have one the largest inventories of certified authentic pre-owned luxury watches under one roof in North America, which allows us opportunities to find solutions when situations like this arise. And finally, items in our inventory sell quickly - with many selling within days after being initially listed.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
Swiss Watch Expo Great Selling Experience
I have just sold one of my Omega watches to Swiss Watch Expo the entire experience is always outstanding and very quick processing and payment. Thanks to David and Justin who stayed in contact with me for the entire selling process. I have also traded and purchased many watches from SWE and the process is always very easy. If you are looking to buy/trade/sell the SWE Team will take great care of you!! Thanks SWE for another great watch transaction!!
7 mei 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Robert!
Thank you for choosing SwissWatchExpo, and for your 5-star review!
We are happy to hear that you had a great experience selling your Omega to us, in addition to all your other experiences with us. We also appreciate you calling out David and Justin - and note that all of our non-commissioned sales and operations personnel work together to deliver a great experience for our clients.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
Pleasure dealing with SwissWatchExpo…
Pleasure dealing with SwissWatchExpo they could not make the buying process any easier, thanks again
Gary G
10 april 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Gary!
Thank you for choosing SwissWatchExpo, and for your 5-star review!
We are happy to hear that you had a great experience purchasing your watch from us. We take great care to provide certified authentic watches in excellent condition at a fair price, and all of the watches on our website are in-stock and available to ship out the same day.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
Serious concerns with Swiss Watch Expo
My experience with Swiss Watch Expo was extremely disappointing and raises serious concerns about their accuracy, customer service, and overall business practices. (Updated to their response at the bottom)
Before purchasing, we took extra precautions to ensure the watches would fit properly. We specifically requested a FaceTime call with a salesperson to confirm sizing. During that call, the salesperson used a wrist-sizing device and assured us that both watches would fit comfortably. Based on that representation, we proceeded with the purchase.
However, when the watches arrived, neither one fit. Upon closer inspection, it became clear that both bracelets were shorter than represented, each missing approximately half an inch of length. One watch was missing about 1/2 inch of an 18k gold bracelet, and the other was missing approximately 1/2 inch from a two-tone 18k gold and stainless steel bracelet.
Adding to the concern, the certificates of authenticity provided by the company contained incorrect specifications, including bracelet lengths that did not match the actual watches received.
We contacted the salesperson to resolve the issue. He told us he would call us back—but never did. After multiple follow-up calls, we eventually reached a supervisor. Instead of addressing the discrepancies, the supervisor denied that any of these events occurred and placed the blame on us.
We were also told that a Rolex Submariner comes with 11 links, which is simply incorrect—these watches typically come with 12 links. This explanation did not align with what we received and only added to the confusion.
When we requested a resolution—such as providing an additional link for one of the watches—this was refused. At that point, we had no choice but to return the watches since they did not fit as promised. Despite the clear discrepancies and misrepresentations, we were told that we would be responsible for return shipping and insurance, which cost approximately $900.
All items were returned in the same condition in which they were received, and refunds were issued, confirming acceptance of their condition upon return.
However, the issues did not end there. When my husband received the e-check refund, it was short by $2,000. He had to follow up multiple times—via email, text, and phone—before the company issued a second check for the missing amount. This added yet another layer of frustration to an already problematic experience.
So to summarize:
• We were assured via FaceTime that the watches would fit—they did not.
• The watches arrived with shorter-than-advertised bracelets.
• The documentation provided was inaccurate.
• Follow-up customer service was unresponsive and ultimately dismissive.
• We were forced to pay a significant amount out-of-pocket to return items that were misrepresented.
• The initial refund was incorrect and required repeated follow-up to resolve.
For a company dealing in luxury timepieces, this level of inaccuracy and lack of accountability is unacceptable. Buyers should expect precise specifications, honest communication, and fair resolution when issues arise. That was not our experience.
Update (after business response):
Thank you for your response.
To clarify, our concern was not a misunderstanding about “wrist shape” or general fit. We took the extra step of scheduling a FaceTime call specifically to confirm sizing before purchasing. During that call, your salesperson used a measuring device and assured us that both watches would fit. That representation is what we relied on.
Additionally, the issue goes beyond fit. The bracelets themselves measured shorter than what was documented on the certificates provided. The attached photos show the discrepancy between the stated measurements and the actual length of the watches as received.
We also want to clarify that the refund was not “immediately corrected.” It required multiple follow-ups via email, text, and phone before the missing $2,000 was addressed.
All items were returned in the same condition in which they were received and were accepted without issue.
We appreciate the acknowledgment of responsibility, but the combination of inaccurate documentation, incorrect sizing assurances, and the difficulty in resolving these issues is what led to our experience.
23 maart 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Allison,
We do hope that you enjoy the Omega Speedmaster that you chose to keep for many years, and we hope to work with you again to demonstrate why thousands of other clients recognize the excellent quality of our watches and have been very happy with their experience.
We would like to clarify a few items with this transaction and review.
Regarding the fit of the watches you purchased, our listing for the Pearlmaster does say that it "fits a 6 ¾" wrist" and we include a picture that shows that the total measurement of the watch and bracelet is around 7 inches. And our listing for the Submariner does say that it "fits a 8" wrist" and we include a picture that shows that the total measurement of the watch and bracelet is around 8 ½ inches. (We post an image of this measurement with our watches.)
However, these watches did not fit either your or your husband's wrists. This can happen as every wrist is a different size and, most importantly, different shape, so different types of bracelets do not fit the same way. But it does appear that we also had a miscommunication in that our measurement and image include the case and our expectation of the size of the wrist it would fit, and your expectation was for the length of the bracelet alone. This is our responsibility, especially since you took the extra step to call and confirm the fit. But we do stand by the way we list the product by calling out our expected wrist fit with an image of the full measurement shown-- while most other online watch retailers don't even provide this either of these items, we have found that this has typically provided our clients with useful information since the full measurement including the case size is an important factor in the purchasing decision.
Regarding the refund payments, we do recognize that we initially refunded the wrong amount and the Accounting team immediately corrected this when brought to our attention. This was definitely our mistake but not in any way intentional, and aside from this issue (which was quickly rectified) the return process was very smooth — which is important as we want our clients to know that they can purchase from us with the comfort of knowing that, should some issue arise, we do offer a simple, no-hassle return process.
Overall, SwissWatchExpo has thousands of watches available and an expert team of non-commissioned watch consultants who work together with our operations professionals to deliver an exceptional experience for our clients. We did not live up to our own expectations in this instance and we are indeed reviewing our procedures that lead to the concerns
-- The SwissWatchExpo Team
Awesome experience
Awesome experience. Easy to purchase online, watch was better than expected, I purchased a pre-owned Omega Seamaster 300m, it included the box and cards and was in pristine condition. I cannot even tell that it is pre-owned. The price was extremely competitive and I dare say lower than other competitors that I was looking at. Great experience all around.
26 maart 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Robert!
Thank you for choosing SwissWatchExpo, and for your 5-star review!
We are happy to hear that you had a great experience purchasing your Omega timepiece from us. We take great care to provide certified authentic watches in excellent condition at a fair price, and all of the watches on our website are in-stock and available to ship out the same day.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
Outstanding Company
I bought a ladies Cartier Ballon Bleu gold and steel watch from Swiss Watch Expo, and I couldn't be happier. The watch was in excellent condition and well packed for shipping. The authentication certificate included a replacement valuation for insurance purposes that was twice what I paid for it. Great customer service, too! Highly recommend.
26 maart 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi LG!
Thank you for choosing SwissWatchExpo, and for your glowing review!
We are happy to hear that you had a great experience purchasing your Ballon Bleu from us. We take great care to provide certified authentic watches in excellent condition at a fair price, and our team of non-commissioned Watch Consultants works together to provide an excellent experience for our clients.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
I found the staff rude
I found the staff rude. I understand the appointment system because of the limited customer space—it feels more like a call center than a retail store. What I don’t understand is the rule that customers may only view three watches.
The rudeness began when I called to schedule the appointment. When I asked for an appointment, the receptionist asked what watch I wanted to see, and I good-naturedly said, "Well, I want to see five, but I understand that I can only see three, so let me tell you the five I want to see, and you can pick out the three you will let me see." I read off the five I wanted to see. Then he said, I will transfer you to a salesperson.
I was left on hold for a couple of minutes, and then the receptionist came back online and--in a very threatening tone of voice--asked me whether I had been to the store before. I laughed and said, "No, but what is the relevance?" He then continued the interrogation and asked, "Then how do you know that you can only see three watches?" "Well, that would be because it says, on your website, that a customer can only see three watches."
When the salesperson joined, the tone did not improve. He emphasized that in person sales were inconvenient, selected two watches himself, and demanded that I choose the third. When I explained this would be my first watch store visit and that I wanted to see all five to make an informed decision, he told me he would end the call if I didn’t choose immediately.
I was then told why my prior visits mattered: customers are allowed only one store visit per lifetime, during which they may view only three watches—ever. Based on this, I question the sincerity of the “VISIT OUR STORE” invitation on the website.
While I was initially disappointed by what I perceived as discourteous treatment, I am now grateful for the experience.
Over the past six months, I visited SWE’s website multiple times daily, including while traveling internationally, because I was genuinely interested in their inventory. I was particularly enthusiastic about SWE and even recommended the business to a colleague, contrasting it favorably with other retailers.
However, my in-person visit made clear how insufficient online photographs can be when evaluating luxury watches. For example, the watch described as having a brown ombré dial appeared entirely different in person, where the depth and gradation of color were evident. Similarly, the larger diamonds on the platinum watch had a significantly stronger visual impact than the smaller diamonds on the gold watches, something that was not apparent in photographs. The salesperson agreed that these distinctions are difficult to capture online and that in-person viewing is essential.
It is their business and, obviously, they can run it like they please. But since they were unpleasant with me and based on my review of their responses to complaints about their business, I don’t believe their motto is “the customer comes first.”
While I had initially imagined purchasing multiple watches from SWE, my experience prompted me to research the company’s reputation more thoroughly. In doing so, I reviewed customer feedback on Yelp and complaints filed with the Better Business Bureau. The volume and nature of these complaints raised concerns, but more troubling to me—as a consumer protection attorney—were the responses provided. In several instances, the responses appeared internally inconsistent and suggested an unwillingness to address legitimate customer issues. One response, for example, simultaneously denied the existence of a contract while later relying on contractual provisions.
I also noted that SWE is not a BBB-accredited business, which raises additional questions regarding adherence to BBB standards for trust and consumer protection.
In the end, I am grateful that I discovered these issues before making any purchase. The experience ultimately allowed me to make a more informed decision.
12 maart 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Kerwin,
Unlike traditional open-browsing retailers, SwissWatchExpo operates strictly by appointment to give each client our undivided attention. To keep our showroom experience efficient and relaxed, we ask clients to narrow their selection to three timepieces before arriving. Our 30-minute appointments provide ample time to inspect, try on, purchase, and size these selections. Ultimately, our in-store experience is tailored for clients who have a strong sense of what they are looking for and are ready to make a decision.
During our conversations, we explained this process and worked with you to narrow your list of five Rolex President and Pearlmaster timepieces with diamond bezels to three. We ultimately succeeded in that and scheduled your appointment. However, during the appointment, you eliminated two of the watches and then said you could only move forward if we show you the other two watches that were initially narrowed down, deliberately disregarding the procedures which you had agreed upon when scheduling the appointment. We were not able to accommodate that request as it was towards the end of your appointment, and our Watch Consultant let you know that he did not know when we would be able to schedule another appointment - he did not say that you are only allowed one store visit per lifetime. We accommodate many clients every day, and we have many customers who schedule repeat appointments. Finally, during your appointment, you quoted a line from our website out of context and told our Watch Consultant multiple times that he was not allowed to speak to you, which is not appropriate - and note that he was trained by Rolex and was a certified sales professional at an Official Authorized Rolex Dealer, so he is clearly able to discuss the watches you selected.
Regarding your statements that we are not an accredited business on BBB, please note that we are now in the process of earning our accreditation with BBB - thanks for the suggestion!
SwissWatchExpo has thousands of timepieces available for purchase, and all of them have been inspected and authenticated by our in-house team of Watchmakers. We have an expert team of non-commissioned Watch Consultants who assist our clients with navigating our inventory to find the perfect one. We have honed our processes over the years to assist with this and most of our clients love it - but we do recognize some people prefer a more traditional open-browsing process which is usually available at smaller stores without thousands of watches in inventory.
-- Your Friends at SwissWatchExpo
I had a very disappointing experience…
I had a very disappointing experience with Swiss Watch Expo at their Atlanta showroom and would caution potential buyers.
Before visiting, I selected six watches from their inventory that I wanted to see in person. I was informed that their policy allowed only a 30-minute appointment and that I would be limited to viewing three watches. Because I live several hours away and would be driving roughly eight hours round trip (about 500 miles), I explained that I was not comfortable making that trip to see only three watches. After that discussion, they agreed to make an exception and allow me to view four watches.
The next morning I began my drive to Atlanta. About 200 miles into the trip and roughly one hour before my scheduled appointment, I received a call informing me that they had changed their mind and that I would again be limited to three watches. I explained that we had already agreed on four given the distance I was traveling, but I was told that the decision had been changed and that I could either come look at three or not come at all.
Since I had already driven two hours, I continued to the appointment.
Within the first few minutes of my allotted 30-minute viewing time, it became clear that the three watches I had selected based only on photos were likely too large or heavy for my wrist. I explained that the fourth watch that had been removed from the list might actually be the best fit and mentioned that I was seriously considering a purchase in the ~$10,000 range.
Despite still having about 27 minutes remaining in the appointment, they refused to show me the fourth watch and stated that their policy limited the viewing to three watches.
In decades of purchasing luxury items and dealing with many high-end retailers, I have never experienced customer service like this. Given the circumstances and the distance traveled, the refusal to show one additional watch during the remaining appointment time was extremely disappointing.
I ultimately chose not to do business with them and will purchase from another dealer, even if it costs more. For a purchase at this price level, customer service and flexibility matter.
This experience occurred during an in-person appointment at the Swiss Watch Expo showroom in Atlanta, Georgia.
10 maart 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Jeffrey,
Unlike traditional open-browsing retailers, SwissWatchExpo operates strictly by appointment to give each client our undivided attention. To keep our showroom experience efficient and relaxed, we ask clients to narrow their selection to three timepieces before arriving. Our 30-minute appointments provide ample time to inspect, try on, purchase, and size these selections. Ultimately, our in-store experience is tailored for clients who have a strong sense of what they are looking for and are ready to finalize their perfect watch.
During our many conversations, we explained this process and noted that an in-person visit might be premature for you until your list was narrowed down. To assist with this, we offered to showcase your selections via live video calls on a similarly sized wrist, but you repeatedly declined.
We ultimately made an exception and prepared four watches for your arrival. However, you changed your selection while enroute, which meant we had to enforce the three-watch limit due to time constraints. You then changed your selection a third time right before arriving, and then requested yet another watch during the appointment, which we simply could not accommodate on such short notice.
Given these circumstances, your review is disappointing. We repeatedly offered virtual assistance to help you comfortably narrow your choices. While we made an exception to our standard process in an effort to provide a great experience, it is unfair to expect us to entirely bypass our operating procedures to accommodate continuous, last-minute changes.
-- Your Friends at SwissWatchExpo
SPOKE TO THE OWNER AND SHE TOLD ME SHE COULD NOT DO A FACETIME TO SEE WATCH
I wish there is a lower rate to value my experience with this company. Spoke to the owner and they refused to have a facetime on the watch that I was ready to buy with debit card. I am not buying a cheap item and I needed to see watch before purchase. Thank God there is more companies that sell used rolex watched. I am very disappointed with this company and the lady that I spoke to which she said it was the owner. They have no respect for customers and think they are the only company that sell used rolex in the planet
9 maart 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Juan,
We wanted to add some more context to your review.
Please note that SwissWatchExpo is one of the only online retailers of certified authentic luxury watches that is fully staffed with a team of non-commissioned watch consultants who are true experts. We encourage our clients to call, text or chat with them to virtually see and learn more about the watch they are interested in, as well as walk through the ordering process and explain our policies, etc. One of those policies is our 10-day no-hassle Return Policy which gives our clients peace of mind knowing that they can buy a watch and see it for themselves, and return it if there are any issues (as long as they do not remove the red sticker that says "DO NOT REMOVE").
What is left out of your review is that you had already had multiple Facetime calls with several members of our team already - and you had already seen the watch multiple times. So, while you write this up as if your request was completely refused, that is not the case at all. In reality, we had already spent a significant amount of time with you and had other appointments scheduled with other clients, which we needed to honor.
-- Your Friends at SwissWatchExpo
Excellent transaction with the Team
Excellent transaction with the Team. Secured the watch same day and the overnighted the next day. I had a day to spare for my wife's 50th. I looked for a year before finding the perfect Rolex...
5 maart 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi CG!
Thank you for choosing SwissWatchExpo, and for your 5-star review!
We are happy to hear that you had a great experience purchasing a Rolex for your wife's birthday from us. We take great care to provide certified authentic watches in excellent condition, and all of the watches on our website are in-stock and available to ship out the same day.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
A Most Excellent Purchasing Experience
A Most Excellent Purchasing Experience! Justin at SWE assisted with my timepiece purchase. Professional, patient and courteous, it was an easy decision to purchase from him. The timepiece arrived in perfect condition. Better than the pictures. I'll be an SWE customer again.
24 februari 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Vince!
Thank you for choosing SwissWatchExpo, and for your glowing review!
We are happy to hear that you had a great experience purchasing your Rolex Daytona timepiece from us - and thanks for calling out Justin! All of our non-commissioned watch consultants are true experts who work together to deliver exceptional experience for our clients.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
I bought a gold Omega from Swiss Expo…
I bought a gold Omega from Swiss Expo and it was a great experience. They gave me a very fair price on my trade, and their prices are good. When I received the watch, it was beautiful and packed nicely. Both Michael and Vlad were very knowledgeable and great to work with.I will be buying all my watches from them in the future
Robert N
1 februari 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Robert!
Thank you for choosing SwissWatchExpo, and for your glowing review!
We are happy to hear that you had a great experience purchasing your gold Omega timepiece from us - and thanks for calling out both Michael and Vlad! All of our non-commissioned watch consultants are true experts who work together to deliver exceptional experience for our clients.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
I bought a Rolex Explorer from…
I bought a Rolex Explorer from SwissWatchExpo. The watch was in excellent condition. It looked exactly like the pictures and the band length was the size specified. The watch was shipped with care and shipped the same day as purchased. I will not hesitate to purchase again from SwissWatchExpo.
22 januari 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Michael!
Thank you for choosing SwissWatchExpo, and for your glowing review!
We are happy to hear that you had a great experience purchasing your Rolex Explorer from us. We take great care to provide certified authentic watches in excellent condition, and all of the watches on our website are in-stock and available to ship out the same day.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
This was my first experience purchasing from SwissWatchExpo
This was my first experience purchasing from SwissWatchExpo and it could not have been better. Justin was extremely professional and helpful throughout and the Omega Seamaster Aqua Terra that I purchased is in “as new” condition; just beautiful!
24 januari 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Chris!
Thank you for choosing SwissWatchExpo, and for your glowing review!
We are happy to hear that you had a great experience purchasing your Omega timepiece from us - and thanks for calling out Justin! All of our non-commissioned watch consultants are true experts who work to deliver exceptional experience for our clients.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
I bought a Rolex Day Date from them
I bought a Rolex Day Date from them. A great staff, and the transaction was seamless. I will be purchasing my next one from them too.
3 januari 2026
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Andrew!
Thank you for choosing SwissWatchExpo, and for your glowing review!
We are happy to hear that you had a great experience purchasing your Rolex from us - and thanks for calling out our staff! All of our non-commissioned watch consultants are true experts who work to deliver exceptional experience for our clients.
We are grateful for your trust, and look forward to working with you again.
- Your Friends at SwissWatchExpo
Get Bent Over Elsewhere-Indefensible Customer Treatment
Started great. Picked out a watch online, confirmed availability and pricing, made an appointment for transaction, got certified funds and even SHOWED UP 25 MINUTES EARLY at 2:05 PM on a Tuesday.
Cop out front told me I wasn't "on the list" and had to call from the front door. So I did. Was told the salesman was not available so I HAD TO WAIT OUTSIDE ON ONE OF THE COLDEST DAYS OF THE YEAR.
Sure I was holding a certified check and wanted to buy a 20k watch immediately, the salesguy told me "Doctors don't see you early...." DOCTORS DON'T MAKE YOU WAIT OUTSIDE.
Don't care where you go, but I don't reward this kind of customer treatment with my $$$$.
16 december 2025
Review zonder uitnodiging
Antwoord van SwissWatchExpo
Hi Joshua,
We are happy to hear that everything started out great – that you were able to select a watch from our extensive collection online and confirm pricing and availability with one of Watch Consultants.
We operate by appointment only, as this approach allows us to give each client dedicated one-on-one attention from a Watch Consultant and ensure the timepieces you’re interested in are ready for viewing when you arrive. Unfortunately, when you arrived early for your scheduled appointment, we could not immediately invite you into the Showroom as we have limited space and strict security protocols. For most people, this is not an issue, and they are okay to wait until we are able to bring them in.
We’d be happy to assist you again – whether in person or virtually – and help you find the perfect watch. Please note, however, that we cannot accept certified checks – only cash, credit card, bank wire, Affirm, PayPal or Amazon Pay.
— The SwissWatchExpo Team
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