Watchfinder Reviews 1.578

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Watchfinder makes watching buying a very enjoyable experience. Every step of the process is extremely easy. I've purchased two watches in the past year from Watchfinder. Both watches arrived 2 days fr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dear Watchfinder Team, My experience with Watchfinder was seamless and perfect. The communication with Jillian was exceptional; she provided me with the tracking number and showed a flatteri... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought my Rolex Oyster Perpetual from WatchFinders and I have been impressed with the condition of the watch, looked like brand new. The packaging was fantastic, mine did not have the original Rolex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

5 out of 5 stars - delivery was insanely fast, delivered very next day from nearly half way across the country and the item was in "excellent" condition - however, it looked brand new. I would highly... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Winkelen en mode

Geschreven door het bedrijf

Founded in 2002, Watchfinder & Co. has paired over 320,000 people with their perfect luxury pre-owned watch, both in-store and online. Furthermore, it offers countless models from around 70 different brands, from Rolex to Breitling, Cartier to Omega and more. Each year more than 26,000 luxury watches are meticulously inspected, authenticated and prepared by accredited watchmakers at one of its independent logistics centres. At Watchfinder, you can choose whether to buy a watch or upgrade your existing one with a trade-in. You can even sell your watch at a highly competitive rate. For your peace of mind, every watch they sell comes with a 24-month warranty.

Aftersales

24 Month Warranty

Aftersales  We aim to provide you with the best service possible, both in-store and online. Buying a luxury watch is a special experience; we want to make sure that experience is enjoyable from start to finish — and beyond.   Authenticity  Our team of highly experienced watchmakers at our manufacturer-certified logistics centres check the authenticity of every watch we receive using manufacturer-approved tools and equipment. We operate on a strict zero-tolerance policy for fake watches and fake parts.    Quality  Every watch we sell has been inspected and prepared by our expert team of watchmakers at one of our manufacturer-certified logistics centres using manufacturer-approved tools and equipment. It then undergoes rigorous testing to ensure its condition, accuracy, efficiency and water-resistance meet manufacturer specifications. Our 60-step process ensures any problems are flagged and dealt with immediately.    Our Warranty  Every watch we sell comes with a comprehensive 24-month warranty for your peace of mind.   Money-Back Guarantee  We give you a fourteen day, no questions asked returns policy on all watches purchased online. That way, if you aren't able to visit our store, you can still try a watch on with no obligation to keep it.    What happens if something goes wrong  Although we do our utmost to ensure every watch we sell is without problem, there may be a situation that requires our assistance. If that does happen, you can contact our Aftersales team who will work with you to resolve the issue to your satisfaction.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 44% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

It's a nice and smooth experiences with…

It's a nice and smooth experiences with the online team especially with Bill and his colleagues.

26 mei 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

We’re so pleased to hear about your experience with Bill. He will be delighted to know his efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Kind regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, will use this website again.. hopefully for an Omega ! Super fast shipping.

26 mei 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you so much for sharing your experience.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

Great Experience

Fast shipping, great price, trust worthy. Peace of mind

26 mei 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you so much for sharing your experience.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

Great selection of watches

Great selection of watches. My questions were answered quickly.
Great product and it shipped very quickly.

26 mei 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

2 thumbs up!

Very nice experience, 2 thumbs up 👍 👍

1 juni 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you so much for sharing your experience.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

This is my 4th watch from them

This is my 4th watch from them. Always an amazing experience. They always sell exactly what you see. Thank you again guys.

1 juni 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

Watchfinder makes watching buying enjoyable!

Watchfinder makes watching buying a very enjoyable experience. Every step of the process is extremely easy. I've purchased two watches in the past year from Watchfinder. Both watches arrived 2 days from purchase. And, they arrived in better condition than expected. Reasonably priced. Top service if any questions are required. Highly recommended.

1 juni 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you so much for sharing your experience.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

5 out of 5 stars

5 out of 5 stars - delivery was insanely fast, delivered very next day from nearly half way across the country and the item was in "excellent" condition - however, it looked brand new. I would highly recommend WatchFinders to anyone I know, really great company and will be a repeat customer.

1 juni 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

Great watch

Great watch! Fast shipping.

1 juni 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you so much for sharing your experience.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

Nothing short of Excellence

Dear Watchfinder Team,

My experience with Watchfinder was seamless and perfect. The communication with Jillian was exceptional; she provided me with the tracking number and showed a flattering level of interest in my purchase.

Even after I received my timepiece, she reached out again to ensure everything was in order and to offer further assistance. When I am ready to make another purchase, Watchfinder will certainly be first on my list.

Cheers,

Bob Rowean

1 juni 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

We’re so pleased to hear about your experience with Jillian. She will be delighted to know her efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Kind regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you so much for sharing your experience.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

Service delivery

1 juni 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you so much for sharing your experience.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

I bought my Rolex Oyster Perpetual from…

I bought my Rolex Oyster Perpetual from WatchFinders and I have been impressed with the condition of the watch, looked like brand new. The packaging was fantastic, mine did not have the original Rolex box so they provided a beautiful huge blue box and all paperwork, the shipping was super fast, just 2 days! I would definitely recommend WatchFinders is you are looking for a great price and awesome service for your next watch purchase. Great work!

27 april 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

Absolutely Thrilled! Found My Dream Tudor Black Bay Chrono "Pink" 👑💗

I cannot recommend Watchfinder enough! I recently purchased the Tudor Black Bay Chrono with the pink dial, and the entire experience was absolutely outstanding.
I am incredibly impressed with the level of service, professionalism, and care provided throughout the process. The watch arrived in immaculate condition, exactly as described, and looking even more stunning in person. This pink dial is a total masterpiece—the perfect balance of bold, unique, and sophisticated.
Everything from the communication to the seamless transaction and fast shipping was top-tier. I am completely in love with this piece and truly grateful for the flawless service. If you are looking for luxury watches with absolute peace of mind, Watchfinder is the way to go.
Thank you for an amazing experience. I will definitely be back for my next watch.!!

3 juni 2026
Review zonder uitnodiging
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 2 van de 5 sterren

Communication was poor

Communication was poor. Plus, I purchased a precious metal watch and it came with steel spring bars. I had to spend more money getting the correct parts. I notified the rep but they did nothing.

26 mei 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you for sharing your experience. We’re sorry to hear the service did not meet expectations on this occasion.

We’re always striving to deliver exceptional experiences, and your feedback will help us improve.

Kind regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

Very smooth execution of sale

Very smooth execution of sale, fast shipping and very easy to get ahold of sales people. Will shop there again for sure as very happy with my purchase and service.

25 mei 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

Watch was just how described and came…

Watch was just how described and came securely packaged. Will definitely buy my next watch from here.

26 mei 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Warm regards,
The Watchfinder Team

Beoordeeld met 5 van de 5 sterren

Jillian was wonderful

Jillian was wonderful. Really helped me with the order and very patient.
The totally experience was great from beginning to end. The watch arrived within days and is more beautiful in person. Would not hesitate to but from Watchfinder. again.
Thank you again to Jillian who really made this a great experience

26 mei 2026
Logo Watchfinder

Antwoord van Watchfinder

Hello,

We’re so pleased to hear about your experience with Jillian. She will be delighted to know her efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.

We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.

Kind regards,
The Watchfinder Team

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