Watchfinder makes watching buying a very enjoyable experience. Every step of the process is extremely easy. I've purchased two watches in the past year from Watchfinder. Both watches arrived 2 days fr... Toon meer
Bedrijf heeft geantwoord
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Dear Watchfinder Team, My experience with Watchfinder was seamless and perfect. The communication with Jillian was exceptional; she provided me with the tracking number and showed a flatteri... Toon meer
Bedrijf heeft geantwoord
I bought my Rolex Oyster Perpetual from WatchFinders and I have been impressed with the condition of the watch, looked like brand new. The packaging was fantastic, mine did not have the original Rolex... Toon meer
Bedrijf heeft geantwoord
5 out of 5 stars - delivery was insanely fast, delivered very next day from nearly half way across the country and the item was in "excellent" condition - however, it looked brand new. I would highly... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2002, Watchfinder & Co. has paired over 320,000 people with their perfect luxury pre-owned watch, both in-store and online. Furthermore, it offers countless models from around 70 different brands, from Rolex to Breitling, Cartier to Omega and more. Each year more than 26,000 luxury watches are meticulously inspected, authenticated and prepared by accredited watchmakers at one of its independent logistics centres. At Watchfinder, you can choose whether to buy a watch or upgrade your existing one with a trade-in. You can even sell your watch at a highly competitive rate. For your peace of mind, every watch they sell comes with a 24-month warranty.
Aftersales
24 Month Warranty
Aftersales
We aim to provide you with the best service possible, both in-store and online. Buying a luxury watch is a special experience; we want to make sure that experience is enjoyable from start to finish — and beyond.
Authenticity
Our team of highly experienced watchmakers at our manufacturer-certified logistics centres check the authenticity of every watch we receive using manufacturer-approved tools and equipment. We operate on a strict zero-tolerance policy for fake watches and fake parts.
Quality
Every watch we sell has been inspected and prepared by our expert team of watchmakers at one of our manufacturer-certified logistics centres using manufacturer-approved tools and equipment. It then undergoes rigorous testing to ensure its condition, accuracy, efficiency and water-resistance meet manufacturer specifications. Our 60-step process ensures any problems are flagged and dealt with immediately.
Our Warranty
Every watch we sell comes with a comprehensive 24-month warranty for your peace of mind.
Money-Back Guarantee
We give you a fourteen day, no questions asked returns policy on all watches purchased online. That way, if you aren't able to visit our store, you can still try a watch on with no obligation to keep it.
What happens if something goes wrong
Although we do our utmost to ensure every watch we sell is without problem, there may be a situation that requires our assistance. If that does happen, you can contact our Aftersales team who will work with you to resolve the issue to your satisfaction.
Contactgegevens
Verenigd Koninkrijk
- watchfinder.com
4,6
Uitstekend
2K reviews
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Great Customer Service!
I had an excellent experience with Watchfinder & Co. from start to finish. I found a watch on their website that I really loved and reached out with a few questions before purchasing. Their team responded quickly, answered everything thoroughly, and made the entire process easy and comfortable.
Once I purchased the watch, they kept me updated every step of the way with shipping notifications, and the watch arrived in just two days. The watch was exactly as described, and the overall customer service exceeded my expectations. I would definitely purchase from them again.
5 mei 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Customer service was great.
5 mei 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
First Daytona, Third Purchase From Watchfinder
This is the third watch I bought through this company in the last 18 months. I have dreamed about owning a few higher end pieces and finally reached that point in my life where I can do it. Service during and after the sale have been stellar for every purchase. Trade in value was very fair and the process was secure and prompt. This was my first ever Daytona and the sales Rep, Nia provided excellent advice to help me understand the best value between the available choices. Very professional attitude, with a high knowledge base. I would highly recommend this company to a friend.
4 mei 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Nia. She will be delighted to know her efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
Great selection, great customer service!
Great selection! Great customer service! Very responsive and quick to ship. Wonderful experience purchasing a high quality time piece!
5 mei 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
I felt as if I was at the store looking…
I felt as if I was at the store looking at the watch in person. I like how you can see how it will look on your wrist not getting a surprise it is too small or too big looking. It came to the house in a couple of days. Honestly looked like a brand new watch. I am very pleased.
27 april 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or part-exchange a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Watchfinder has a great selection
Watchfinder has a great selection, helpful staff and good pricing. They made the purchase easy with a good offer on my trade in. Bill Federico is helpful and I really appreciate working with him.
1 mei 2026
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Bill. He will be delighted to know his efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or part-exchange a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
A very satisfying experience!
We saw on Watchlist that the timepiece we have been waiting for months was a available at a reasonable price, but were somewhat hesitant to make a major purchase like this online, After a lot of research, we moved forward and were not disappointed. Our watch came super fast and exactly as described. We would definitely consider purchasing again from you all!
19 april 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Fantastic Experience & A Few Tips for New Buyers!
I recently purchased a watch from Watchfinders, and I couldn't be happier with the timepiece or the service. As an inexperienced online watch buyer, I had a few hurdles to clear, but Dylan was very helpful. We exchanged several emails, and he patiently clarified all my concerns, ensuring I felt 100% confident in my purchase.
For anyone else looking to buy, here are a few things I learned during the process:
The "Make an Offer" Feature: My watch had the option to make an offer. While it isn’t exactly a "name your price" situation where you can lowball, it is a great way to negotiate. I didn't get my exact initial price, but we reached a middle ground that felt like a fantastic deal.
Watch the Math on Sizing: Be very careful when measuring your wrist! I learned the hard way that centimeters don't translate perfectly to half-inch increments. Double-check your conversions so your new piece fits perfectly right out of the box.
Factor in the "Extras": While the pre-owned prices are excellent, remember that shipping and taxes can add up quickly. These costs do eat into the initial "discounted" price you see on the listing, so make sure you factor those into your total budget from the start.
Overall, the watch's quality is superb, and the customer service is top-tier. Thanks again to Dylan for making this such a positive experience!
20 april 2026
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Daylan. He will be delighted to know his efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
Legitimate Company with Customer Service
A real person on the other end with constant communication via email and real, verified feedback on the web that you were a legitimate outfit. Appropriate ownership paperwork. 3 year warranty. great photos and description of the inventory. Easy website to navigate with no red flags through the process.
27 april 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Online experience with Watchfinder ( 5 Stars)
My experience with Watchfinder was great. I was looking for a Cartier ( Owned by Richement) and fortunately they had a decent inventory of various models to choose from ). My watch took a little time, because (authentication, working, OEM parts etc.). Once I recieved, tested it out, did my own inspection and it passed .... I would use WF again in the future!!!
27 april 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
I've worked with other online watch…
I've worked with other online watch sellers and what I can say about WF is that it is a company that I go back to each time I am interested in a watch. The reasons are because, one, WF has a lot of watches to choose from. Two, WF doesn't email me to harass about buying a watch I just want to take a look at and three, they care more about the customers than the watches they sell. This is how I feel about this company, and I hope these things do not change. Also, I wanted to mention that the delivery service is so fast! I couldn't believe that the watch I bought the night before had been delivered the next morning. Crazy how fast that is.
27 april 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
The entire end to end process was flawless
The entire end to end process was smooth, professional and efficient. Had been looking for this timepiece for several years, so this was especially rewarding.
27 april 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
2 Purchases in the last week!
Just added two beautiful pieces to my collection, first time buying on this platform. Jillian Kawasaki was amazing in her customer service and attention to my orders. Allowing me flexibility in making my purchase from multiple similar watch choices available, providing me the best possible choices. Both timepieces were as described, or better, upon arrival. Having worked at a Rolex AD, the shipping and packaging of the watches were first grade. I’m already looking forward to my next purchase, and many there after! I highly highly recommend.
30 april 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Jillian. She will be delighted to know her efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
Nia was the best
Nia was the best, great customer service and very patient.
30 april 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Nia. She will be delighted to know her efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
Fast easy delivery
Fast easy delivery. Watch came in excellent condition. Will be purchasing many more items from watchfinder. Love this site
7 april 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Belle expérience client
Service de qualité. La possibilité de négocier légèrement le prix est appréciable. Le délai de livraison est respecté et la possibilité de récupérer la montre directement en boutique rends l’expérience client top !
17 april 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Trustworthy
I recently sold a Lady's Rolex Cellini with the help of Watchfinder and Co., and the experience was just as described. Before deciding to work with them, I took my time shopping the watch around to several other online buying companies and reputable local jewelers. Watchfinder and Co. made the highest and best offer.
Shipping a high-value timepiece on good faith requires an immense amount of trust, but the team proved themselves to be high-integrity professionals. They were transparent throughout the entire process and did exactly what he promised at every stage. Once the transaction was approved, the payment was processed on a timely basis (excuse the pun). If you want a seamless, honest, and top-tier experience, I highly recommend doing business with the folks at Watchfinder and Co.
17 april 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
Should you ever need help finding a new watch, or would like to sell or part-exchange another watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Quickly received an offer for my trade…
Quickly received an offer for my trade which wad was very fair. The watch I bought was presented with a discount on top, and shipped quickly.
7 april 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
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