Symonds & Sampson Reviews 

Selling my Grandparents Property

Symonds and Sampson were appointed to sell my grandparents home, which was a big thing for the family, having been in my grandparents ownership for nearly 40 years. They acted swiftly, professionally and sympathetically throughout the whole process, and got my grandad exactly what he was looking for. I would highly recommend Symonds and Sampson to family, friends and work contacts, with a special mention to Graham and Bridget for their efforts and communication throughout. Outstanding service in a difficult market!

They have a bungalow for auction, we done two visits to the property and found that the property has multiple issues that aren't in the listing, such as mundic and the property foundation is moving, the property has cracks in the walls going all the way through , we called and after a bit of back and fourth they admitted knowing this but wouldn't amend the listing "Building safety issues: No" when this was mentioned to them by my mum they were rude on the phone and said "I am just a women off the street and don't know what i am talking about" despite myself having bought more then a few properties in my years" terrible service and the property is not mortgageable despite listing

The Staff were very personable, however the sales chat was inaccurate.
The exaggerated potential customer base was also not accurate.
Inaccuracies in listing & measurements contributed to a 2 year dispute with the VOA & Council tax.
We were advised to go for an auction option at the start which we declined. When we did finally go down that route we got no interest?
We were a difficult property to categorise, an issue that was never truly resolved. As a very individual property I can understand some difficulty but an issue professionals should be able to overcome.
Their lack of communication was very evident during a 7 month sale process, the silence was deafening.

In all, a less than impressive service, but nice people.

Really great! Thanks so much!

I can’t praise the team at the Ilminster office highly enough. They show great professionalism along with an understanding and caring attitude. Buying and selling a property can be very stressful and they definitely guide you through all the ups and downs! Thank you team Ilminster keep up the good work!

Smooth handling of home purchase, friendly staff, great service.

James at Symonds and Sampson made selling my property very easy. His expert advise and up to date knowledge of the market helped me achieve the best possible deal. When the buyer had problems his advice proved invaluable and he soon smoothed over the potential sale collapse. I could not be happier.

Jeremy and the Symonds and Sampson team in Yeovil managed our house sale with friendly efficiency and professionalism. They dealt superbly with some challenging situations that arose along the way. We would use them again (but hopefully won’t have to!) and recommend them to others.

From the first enquiry to the lettings team at Poundbury office the whole experience has been fantastic. I was kept fully informed and the viewing and the signing up for tenancy was simple straightforward and prompt . Any questions I had were swiftly answered and they clearly had excellent relationship with the landlords too . Rosie was great on phone and email enquiries an absolute pleasure to deal with this company. Thank you

Very helpful and prompt with replies to queries and the process to register was straightforward. The phone bidding was clear and the people I spoke to were professional, and friendly.

Great service from James and the team in Sherborne. On changing to them for our house sale things were easy and the house was sold and completed within a few months. Great communication, going above and beyond and giving good advice. We would highly recommend them.

Thanks you to all at symonds & Sampson illminster for all your help on my property purchase, especially Julie who kept me updated and was very friendly and easy to approach on questions that I needed answering. thankyou.

Have had such a wonderful experience with the dorchester branch! Rosie, in particular, has been very attentive and helpful and made the whole rental process as stress free as possible! Thank you!

Excellent service yet again from Trudi, Karen and Gemma in the Yeovil Letting team. They handled the letting of my latest property with great professionalism, dealing swiftly with all showings and and supporting paperwork whist keeping my needs in mind and communicating fully. Always somebody to answer the phone and discuss with me, the service far outshines any of my previous letting agents. Thank you once again.

From our first dealings with Rosie and the lettings department at Poundbury, Dorchester, right through to receiving the keys, our experience has been more than positive throughout. Being new to the process of securing all the references and information required we can't imagine how we would have coped without the care and patience and attention to detail from the whole team.

What an asset Matt is to Symonds & Sampson. Always quick to answer any questions. Made the whole selling experience easy. Thank you.

We’ve just completed our purchase of a property marketed by Symonds & Sampson, dealing primarily with Julie Moore. They were brilliant from start to finish and in particular were really proactive, speaking to parties up and down the chain in order to keep things moving. They were also just thoroughly pleasant to deal with. As I was the buyer it’s worth noting I wasn’t actually Symonds & Sampson’s client so they didn’t owe me anything, but I think it’s a mark of their professionalism that they built such a good relationship with me as buyer in order to deliver for their client.

We have just sold our property in Bridport with the expert assistance of Isobella Rumsby.
Isobella has been thoroughly professional and always responded quickly to any queries we had along the way. The property brochure was prepared in a very timely way and was of a high standard.
Isobella definitely went the extra mile in keeping everyone in the loop and progressing the sale.
I have no hesitation in recommending Isobella and the friendly, professional team in Bridport.

We bought a house through the Ilminster branch - from beginning to end these staff are kind, responsive, and effective. I worked directly with Julie Moore and I can’t recommend her enough - 💯 % professionalism and efficiency and really personable which was important to us. Thank you so much Julie and team, excellent service received 💐 Clare & Edward, Ilminster.

We used Symonds & Sampson, Ilminster for the purchase of our property and have to say they were the most friendly, helpful, professional estate agents we could have used. We thank them for their service, particularly Julie who kept us informed throughout.