The MOT etc were easy to book. Communications before the day good. On the days I was supported by Thomas Kelly who was friendly polite and respectful. He informed me about the whole process, what to... Toon meer
Locatie
Wijzig locatieWainwright Road, Knightsbridge Park, WR4 9FA Worcester, England, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Booking my car in for a service was easy to do. Stuart from the service team kept me informed of my cars progress throughout the day and was very professional when l collected the car.
Virtually impossible to get anyone on the phone if i needed to call back to get a status update on my car service. I am / was also in the market for a new vehicle as my car that was in for service i... Toon meer
Bedrijf heeft geantwoord
Abby at Worcester mini was super helpful and couldn't do enough, as well as the service department who got my tyre changed ahead of schedule. the only issue is you can't speak to anyone when you ca... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contactgegevens
Wainwright Road, Knightsbridge Park, WR4 9FA, Worcester, England, Verenigd Koninkrijk
- 01905459600
4,5
Uitstekend
272 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thomas was really helpful and cleared…
Thomas was really helpful and cleared up the confusion about my warranty cover. Very impressive customer service
19 augustus 2026
Review zonder uitnodiging
The MOT etc were easy to book
The MOT etc were easy to book. Communications before the day good. On the days I was supported by Thomas Kelly who was friendly polite and respectful. He informed me about the whole process, what to expect and costs. Then when the work was complete I had received a comprehensive video and contacted to tell me my car was ready to collect. Easy, no fuss and no wondering what’s happening Thank you
18 augustus 2026
Review zonder uitnodiging
Bocoking my car in for a service was…
Booking my car in for a service was easy to do.
Stuart from the service team kept me informed of my cars progress throughout the day and was very professional when l collected the car.
18 augustus 2026
Review zonder uitnodiging
Excellent experience and welcoming and…
Excellent experience and welcoming and calm professional environment.
17 augustus 2026
Review zonder uitnodiging
The staff were very good
The staff were very good, the quality of the work was excellent.
15 augustus 2026
Review zonder uitnodiging
Great experience with Sytner
Great experience with Sytner at Worcester, Owen & Lewis have been fab to deal with & love the car 10/10.
As a return customer very satisfied.
13 augustus 2026
Review zonder uitnodiging
Excellent service.
Excellent service.. thea was amazing as always.. would definitely recommend
12 augustus 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Excellent service
Emma Gatfield from the service department looked after my repair throughout and was a fantastic person to deal with. Couldn’t recommend highly enough.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Worcester BMW
Dear Nick, Thank you ever so much for your kind words and taking the time to share your experience. Emma and the entire team at Sytner Worcester BMW are delighted to hear that you felt well looked after throughout your repair. It’s always our aim to provide outstanding service, and it’s wonderful to know we succeeded in your case. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to assisting you in the future. Kind regards, Sytner Worcester BMW
Virtually impossible to get anyone on…
Virtually impossible to get anyone on the phone if i needed to call back to get a status update on my car service.
I am / was also in the market for a new vehicle as my car that was in for service is due to be returned next month. On two separate visits to the show room looking at both cars inside and out we didn't have a single salesperson or anyone for that matter ask if we needed help with an enquiry to look at a vehicle. I have happily taken ourselves elsewhere and have purchased a new vehicle today.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Worcester BMW
Dear Tom, We sincerely apologise for the poor experience you encountered when trying to contact us and during your visits to our showroom. It is disappointing to hear that our team did not offer the support you expected, especially when considering a new vehicle purchase. Your feedback is important and helps us understand where we fell short. We appreciate you taking the time to share your experience and wish you all the best with your new vehicle. Kind regards, Sytner Worcester BMW
Everything worked like clock work
Everything worked like clock work. Much appreciated!
5 augustus 2026
Review zonder uitnodiging
Exceptional service
Exceptional service from both Thomas and Peter. Refreshing to find such great after sales commitment compared to previous experiences with Land Rover.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Worcester BMW
Dear Sheron, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Thomas and Peter provided exceptional service and that our after-sales commitment stood out positively compared to your previous experiences. It is always our aim to deliver the highest standards of care and customer satisfaction. Your feedback is greatly appreciated, and we look forward to continuing to support you with your BMW in the future. Kind regards, Sytner Worcester BMW Team
Very quick to drop off and collect!
30 juli 2026
Review zonder uitnodiging
Sytner Worcester Buying Experience
The staff and in particular Tony were not at all pushy, they answered my questions and in the end we came to a deal that all were happy with.
29 juli 2026
Review zonder uitnodiging
Excellent service from Stuart Bayliss
In spite of there being an issue with the maintenance plan, Stuart Baylis was patient and helpful which allowed me to sort the situation. Stuart was incredibly friendly and a credit to the Syntner Group
31 juli 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Worcester BMW
Dear Jamie, Thank you very much for your kind words and for taking the time to share your experience with Sytner Worcester BMW. We are delighted to hear that you found our service efficient and our staff friendly and polite. It is always our aim to provide a welcoming and professional environment for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to welcoming you back in the future. Best regards, The Sytner Worcester BMW Team
Abby at Worcester mini was super…
Abby at Worcester mini was super helpful and couldn't do enough, as well as the service department who got my tyre changed ahead of schedule.
the only issue is you can't speak to anyone when you call- you have to leave your number. this is not great and is frustrating when you are in need to speaking to someone urgently. shame as the rest was spot on.
28 juli 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Worcester BMW
Dear L P, thank you for your kind words about Abby and the service team at Worcester Mini. We’re delighted to hear they were so helpful and efficient with your tyre change. We do apologise for the frustration caused by the phone system and understand how important it is to speak to someone urgently. Your feedback is greatly appreciated, and we’re pleased that overall your experience was spot on. We hope to welcome you back again soon.
Professional and prompt as always
25 juli 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Worcester BMW
Dear Kieran, Thank you very much for your kind words. We are delighted to hear that you found our service professional and prompt, as we always strive to provide the highest standards for our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Sytner Worcester BMW. We look forward to continuing to offer you the excellent service you expect and deserve in the future. Best wishes, The Sytner Worcester BMW Team
New BMW 440
Easy and efficient service from Courtney, Guy and Jordan
27 juli 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Worcester BMW
Dear Neale, Thank you very much for your kind words. We are delighted to hear that Courtney, Guy and Jordan provided you with an easy and efficient service. It is always our aim to ensure every customer feels valued and well looked after. Your positive feedback means a great deal to the team here at Sytner Worcester BMW. We truly appreciate you taking the time to share your experience and look forward to welcoming you back in the future. Best wishes, The Sytner Worcester BMW Team
Excellent service throughout
Excellent service throughout. Made to feel important, very friendly and helpful staff.
21 juli 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Worcester BMW
Dear Michael, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Worcester BMW. We are delighted to hear that you felt important and appreciated the friendly and helpful nature of our team. Providing excellent service is something we take great pride in, and it is wonderful to know that this was reflected during your visit. We truly value your feedback and look forward to welcoming you back in the future. Kind regards, The Sytner Worcester BMW Team
5 STARS
5 STARS. We had the wheels on our BMW refurbished by Sytner BMW Worcester. The finished result was nothing short of miraculous !
You could not differentiate the diamond-cut / smart wheel repair from A BRAND NEW WHEEL !!! OMG
The wheels were so perfect we had to ask: ' did they fit new O/E wheels ? '
We were so impressed I asked to meet the team that carried out the wheel repair:
The Body Shop Team: Lee (manager) Lucas, Josh, Callum. A Brilliant team who were super helpful, friendly and mega enthusiastic. I want to add an important note here ( and it's the truth: ' We visited a few weeks before Cheltenham BMW who also looked over the same wheels and said, the car needs NEW Wheels !!! '
However getting a second opinion ( and boy, was I glad we did) we had Worcester BMW Sytner view and appraise the car to say, they could refurbish the wheels using their IN HOUSE DIAMOND CUTTER.
The finished result was STUNNING !! The car looks like it just came out of the showroom.
If you want the VERY BEST in both service and highest quality, visit Worcester Sytner BMW
The Guys to ask for are:
Lee ( manager) Lucas, Josh and Callum
THANK YOU so much !
22 juli 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Worcester BMW
Thank you, Mark, for your fantastic review and kind words. We’re delighted to hear that the wheel refurbishment exceeded your expectations and that our team – Lee, Lucas, Josh, and Callum – provided such a positive experience. It’s wonderful to know that our in-house diamond cutting made such a difference and that your BMW looks showroom fresh once again. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience with Sytner Worcester BMW.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.