Tailor Made Designs Ltd Reviews 

easy and helpful to deal with/technically competent/provided solution for challenges/quick turnround/accurate and informative on delivery time/date

Glen Kilroy

I put my trusses tequired out to three companies
By the time i started to fit my truses the other two companies had not even got back to me with a price
What made it even better the quote i received from Tailor Made was the best out of the three.
Delivery was very good and the driver could not of been more pleasant and helpful . Excellent experience thanks
Rob

Really helpful company to assist with our posi joists, very responsive to changes and know what they are doing!

From the very start I knew that they were professional. I provided approximate dimensions and received an accurate estimate and comprehensive diagram within a couple of hours. I didn’t bother with any other company after that. Slight adjustments of my measurements were accepted and again dealt with efficiently. The delivery driver went over and above to get the trusses delivered reversing down a long and difficult lane. The actual trusses were exact and came with a laminated diagram ( very useful in the rain). Fully recommend this company. Many thanks.

Great communication delivered on time no problems at all will definitely recommend and use again

Bought a large span Glulam beam for my garden building. Tailor Made were extremely helpful right through the design and purchasing process, then delivered it to me quickly and efficiently. Would definitely recommend this company, excellent.

I cannot rate this company highly enough. I have only just finalised my order with them but have been so impressed with them that I wanted to review them immediately. Their customer service is exceptional. Due to circumstances beyond my control I had a delay in ordering and so needed quite a tight turnaround. Tailor Made Designs made it happen - without this I would have lost the carpenter and potentially the bricklayer as we have had previous issues with our build that have delayed things. Email correspondence was replied to very quickly (by which I mean within an hour or two) and were a good balance between friendly and professional. I spoke to three different people on the phone who were all polite, friendly and very helpful. Thank you Tailor Made Designs.

All round great service from sales to delivery
Would highly recommend

Ordered one design, but on looking at plans they sent over needed to change it. Was no issue. As we are local, Ordered , changed design and delivered within 48hrs.
Great service.

Honestly the best service ever

We asked two companies for a quote the other company couldn’t give us the same height of the roof and took weeks to tell us this. My builder then asked tailor made to design our roof and the service was incredible. Came back so quick and achieving exactly what we needed

Quick, professional and available for good advice with great communications. Thank you.

Helpful quick easy purchase. Good quality product

This is the fourth time I have used Tailor Made. The design service is prompt with competitive supply costs. The delivery service arrived on time and the driver was in no rush and helped with offloading.

A great company and service. A pleasure to deal with. Phillip was very helpful from
Initial contact to ordering and Vince was also a really nice helpful guy when he delivered our trusses. It wasn’t the first and definitely won’t be the last time I use tailor made for my roof trusses.

Every interaction with your company has been fantastic and your team has shown to be professional, knowledgeable and extremely helpful.

Great communication during the order and manufacturing process and an extremely helpful and friendly delivery driver.

I ordered my glulam beam on Monday and it was delivered on Wednesday. Great service!

Ordered 4 glulams, price was really competitive and they turned it fast, really happy with the product, definitely recommend and will use again in the future.

Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my beliefs back in UK based companies to deliver as promised. Wish you all success in future, continue like this.
Best wishes
Jake

Absolutely excellent service from Tailor Made Designs.
I only need a few posi-joist for a project, but the team made me feel like my order was just as important to them as a large order.
I was able to collect in person, and the shop-floor team were equally welcoming!
Also, excellent quality products at a good price. :-)

Fantastic service from purchase to delivery. The ordering process was smooth, staff were professional and helpful, and delivery was on time with no issues. The Posi Joists were top quality and met all expectation. Highly recommended.