Tailor Made Designs Ltd Reviews 

77
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I needed to raise the upstairs floor in two rooms at my property and came across this company online. From the outset, I received excellent support over the phone to ensure the joists were suitabl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful - constantly checking our measurements to make sure the order was correct. Delivery time arranged - came a little earlier than expected but super helpful delivery driver. Beam is excell... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From open and helpful communication, to guidance and support. Tailor Made Designs produced a great roofing product for me. The delivery was extremely fast, and professional as was the fitting. Simp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had an excellent service from tailormade, Baz was very helpful during the design process and also during the installation, as im not a joiner or roofer he was very patient and answered all my q... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Spantenfabrikant
  2. Bouwmaterialen leverancier
  3. Vloerenwinkel
  4. Fabrikant

Geschreven door het bedrijf

Based in the heart of Herefordshire, we specialise in the design and manufacture of bespoke roof trusses, Posi-Joists, glulam beams and more for home owners, builders, developers and builder merchants. The company was formed in 2007 and originally concentrated on the design and manufacture of timber frame housing. The initial investment was extremely modest—the company operated from a couple of rented former grain stores in Ivington, near Leominster. Machinery stretched to some chop saws and a range of hand tools. Employees were scarce; Richard, our director, ran the office undertaking all roles, from estimating and designing to admin, while two employees looked after the manufacturing side. Work over the first few years was reasonably consistent, especially considering the financial crisis. Any profits were reinvested and by 2010 turnover had doubled. The company now had a couple of office employees and around six employees on the manufacturing side. Until 2010, we had been using an outside firm to manufacture metal web joists and roof trusses for our timber frame kits—we wanted to bring this in house. 2010 presented a couple of opportunities with the unfortunate failure of some large firms within the industry, allowing us to purchase machinery to manufacture engineered floor joists This was an instant success; now we were able to manufacture these for our own projects and also manufacture these for others. With a little promotion of the new product offering, sales of these soon overtook those of timber frame. We were also able to push this product through the various networks of builder merchants. It was not long before a preferred supplier agreement was in place with Travis Perkins as well as other merchants such as County Building Supplies, Alsford, MKM Building Supplies and Chandlers. With the success of metal web joists, our customers were soon asking if we also manufactured roof trusses. With a little luck we managed to source the manufacturing equipment from another business. We were now a floor joist and roof truss manufacturer with the timber frame part of the business becoming a sideline. By 2013, we had five office employees and ten on the manufacturing side. We acquired an operator’s licence, a small fleet of vehicles and a couple of drivers to handle deliveries—everything was now in our control. Although the former grain stores had served us well, we were at capacity and further growth would not be possible. In 2014, we moved to larger rented premises on Rotherwas Industrial Estate and immediately sought to upgrade the manufacturing equipment with the purchase of the latest equipment available within the industry. The move proved to be beneficial with increased efficiency and a consistently full order book. The turnover rose steadily as we invested further in additional equipment and staff. In 2019, we bought the premises from the landlord allowing further alterations to meet the needs of the business. In 2023, the company made another leap forward and secured a custom-made factory, complete with modern office spaces, a spacious yard and a large customer & staff car park, allowing future progression and expansion. The building offers panoramic views over one of Herefordshire's many hillforts, providing a perfect space for customers to visit and discuss their future projects. The team has expanded from just 3 to now over 25, spread fairly evenly between office and manufacturing staff. Over the last few years, the business has steadily progressed further and diversified its portfolio of products, introducing glulam beams to the range as well as listing trusses, joists & glulam online for customers to purchase instantly.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

77 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(77)

49 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Scissor Trusses for a very old building

We wanted to vault the roof of a building from 1850. The existing roof structure was completely rotten. I contacted Tailor Made Designs with the measurements and they quickly turned around a design, 3D-schematic and quotation (these diagrams were better than anything my structural engineer could produce!). The process of tweaking the design, through to ordering and delivery was very easy and fast. Delivery on site was very straight forward and the trusses has been installed by our joiner without any problems. My company works on conversions of old buildings and I wouldn't hesitate to use Tailor Made Designs for our next project. Thank you.

25 juli 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Thanks for the kind words Rachel—look forward to the next one.

Beoordeeld met 5 van de 5 sterren

I’ve worked with Taylor made before…

I’ve worked with Taylor made before with the company I work for , but this was my first time dealing with them on my own for my own project.
I cannot praise them highly enough, they made the whole experience incredibly easy . From Philip in the off to delivery the service was first class . All correspondents were handled quickly and efficiently, and my posi joists were delivered bang on time . We look forward to working together in the near future

24 juli 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Thanks for the kind feedback Tony. Delighted to hear that your first independent experience with us was a positive one.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, prompt delivery
Could not ask for more.
Speak soon

22 juli 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Thanks Greg, appreciate the kind words.

Beoordeeld met 5 van de 5 sterren

Helpful staff

Helpful staff, fast efficient service, excellent product made to agreed specifications

20 juli 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Thanks David 🙏

Beoordeeld met 5 van de 5 sterren

Wonderful Experience

Wonderful experience.

Fast turnaround on the design and engineering side. The all in cost, including delivery made it easy for us to budget. Flexibility on delivery dates helped too.

Highly recommended.

17 juli 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Thanks for the positive feedback Sebastian—all the best.

Beoordeeld met 5 van de 5 sterren

Really great service

Owain and Philip were great throughout, prompt and helpful with a split order.
The larger truss order is to follow soon.
Good quality service.
Highly recommended.
Thanks Damian-Lionhead Construction

8 juli 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Good to hear—will pass over the compliments to the team.

Beoordeeld met 5 van de 5 sterren

I needed trusses for a workshop build…

I needed trusses for a workshop build at home, had a good idea what I needed but wanted to check before ordering. Everyone from admin to technical staff were very helpful. Ordering online was a breeze and as stated I received confirmation drawing and a follow up call. Once confirmed they were able to deliver in 2 days. The delivery driver was excellent - nothing too much trouble. I received everything I needed to fit the roof including bracing and clips - all at a great price.
I cannot recommend this company highly enough- I received a standard of service I expect but rarely get.
Buy with confidence.

3 juli 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Thanks for the glowing feedback Mike, greatly appreciated.

Beoordeeld met 5 van de 5 sterren

My planning consultant recommended…

My planning consultant recommended these Joists. My builder said he thought they were great and would use them and the company again. The ordering process was simple and the company took the measurements and told us what we needed. The computer generated drawings were accepted by my structural engineer.

26 juni 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Great to hear, thank you.

Beoordeeld met 5 van de 5 sterren

Great website

Great website
Great support from company with design and ordering.
Really good written and printed advice with each order. I will definitely order with this company again.

1 juli 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Much appreciated Simon, thank you.

Beoordeeld met 5 van de 5 sterren

Faultless - Right from the fist visit to the…

Right from the fist visit to the factory it all looked very efficient.
They responded super quick to my enquiry with a drawing and quote, were happy to work from some simple self drawn plans.
Very easy to alter things prior to order, once ordered they arrived as promised.
Price was same as the other quotes received.
First class service that i cant fault and would highly recommend them.

1 juli 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Thanks Hugh/Caroline, appreciate the positive review!

Beoordeeld met 5 van de 5 sterren

From initial contact through to…

From initial contact through to ordering and delivery Phillip was very competent, knowledgeable and bent over backwards to get the delivery to me on time.
I would definitely recommend them to anyone needing trusses.

19 juni 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Thanks Karl, will pass over the compliments to Philip.

Beoordeeld met 5 van de 5 sterren

Easy process

Very happy with the service from these guys. No issues at all, thank you.
Mike

13 juni 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Good to hear, thanks Mike.

Beoordeeld met 4 van de 5 sterren

Gluelam

Excellent communication and quick delivery 👍👍

4 juni 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Great stuff, thanks Matt.

Beoordeeld met 5 van de 5 sterren

Great Service

These guys gave a real fast turnaround and came up with some solutions to work around a lot of steel work and worked with us to overcome some issues on site (doing extra calcs etc).
Would recommend.

21 mei 2025
Review zonder uitnodiging
Logo Tailor Made Designs Ltd

Antwoord van Tailor Made Designs Ltd

Thanks for the review Natalie, greatly appreciated.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer