Nice customer service person. Frustrating that I had to call in the first place, especially since every transaction costs around $5! For that much money, the system should work flawlessly. However,... Toon meer
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Lees wat reviewers zeggen
This is app really comes in handy when we're in a bond especially for gas The only reason gave this app 4 stars because they need to raise they're funds from 200 to at least 350
The transfer time is perfect the only thing bad is it takes $5 dollars from what you wanna transfer out I think it should be no more tha $2
I love the app but I do wish it was more consistent with getting the money out when it’s listed as available!
Bedrijfsgegevens
Geschreven door het bedrijf
24/7 on-demand access to earnings, before payday. What if instead of waiting on paychecks, you are able to get your earnings on-demand anytime? We are here to help employees access their real-time earnings before payday.
Contactgegevens
18757 Burbank Blvd. Ste. 109, 91356, Tarzana, CA, Verenigde Staten
- 866-697-6016
- support@tapcheck.com
- www.tapcheck.com
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Worst customer service ever App is a joke
I have not been able to access my funds in almost 3 months. I had a message on my account that said reached company limit when I have never made a transfer. The chat kept “updating my ticket” and the emails I got were there are inconsistencies we see which is bs I work the same hours every week my pay is pretty much the same every week my wages never update my balance is always zero I called customer service the guy said he would escalate my issue to tech support and they would take care of it immediately well it’s been a week and guess what nothings changed.
I had a great experience fast support…
I had a great experience fast support would recommend 10/10
Lifesaver...helped gain access to…
Lifesaver...helped gain access to earned wages as they are made with nominal fees
Great for getting you out of a jam…
Great for getting you out of a jam before payday
Great customer service!
Everyone is really friendly
Everyone is really friendly, I love the hours I work and if there any problems they do get the issue taken care of,, this company doesn't have any issues that I know of right now customer service is very great
Super easy and a real life saver when…
Super easy and a real life saver when you're in between paychecks!
iam so Glad that tapCheck could help Me…
iam so Glad that tapCheck could help Me thank you so much Representative was so Nice
Thank you for your support at Tapcheck
I have to almost constantly text_call…
I have to almost constantly text_call them to update my available balance for transfer--you can be on hold to speak to someone for an hour or more..my tapcheck has not updated my available transfer balance in over over 24hrs...right now balance is 9 dollars...nine dollars..to send a text does nothing ..very dissatisfied with it other employees have the same issues...when done right on their end it is nice but ...I am ready to call someone to get legal advice or drop them totally..thank you...title..not happy and this has been a problem for at least 2 months
The customer service representative was…
The customer service representative was very helpful in resolving my issue.
Quick problem fixes
Quick problem fixes. Only downfall, no real person interaction, interaction with AI. But regardless the problem was solved. Lastly, wish the card was a chip card.
This company has a bot system that has…
This company has a bot system that has no ability to assist with problems. Calling and talking with live person took 30 mins to get through. Employee stated my time would be updated right away Im trying to make a purchase and its been 30 mins and still not updated. Yesterday I put my phone # in que to call me and they never did. Just poor basic customer service Go elsewhere for this type of service There are better ones out there
Terrible service
Terrible service. Didn't update for weeks..changed my number and cant update itto even login because there's No real customer service.. connects you to a Ai chat that cant properly understand much . Worst app ever daily pay was much better don't know why Honor Health switched to this company.
I can't ever talk to a live agent
I can't ever talk to a live agent! I'm having problems with using it and my employer said it's not thru them and I keep having to chat with a bot who says the same thing and I've had an open ticket for over a week with no response!!
The clarity of tap check and SCR Beacon…
The clarity of tap check and SCR Beacon Mobility .
My account is never updating
My account is never updating. I am not happy with tap check I'm having to call every day. Just to get my account readjusted, I do not like tap check, it takes them forever just to fix my stuff daily and I don't get my tap check right away. I'm having a call several times a day just to get it fixed every day. I think the company should figure out how to do it better than they are doing it right now. It's not working for other people. The way it's going
The positive reviews have to be fake
The positive reviews have to be fake! Terrible. Frustrating company balance is always zero and their chat bot belongs in the '80s. Employers do your employees a favor? Do not give them the headache and stress of this company. 100% let down
I have never used an app quite like…
I have never used an app quite like this one! Accessing your money early is so vital sometimes! Diapers! Formula! Gas! This app has helped out our family so much: easy to use and easy access to your paycheck early. Give it a try!
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