tebayservices.com Reviews 

We enjoyed staying at the westmoreland hotel (we stay there frequently) but thought we’d have breakfast in the services (southbound). It was so disappointing. A disgusting bacon and egg roll in a very stale cold bun and no orange juice available. We won’t go there again.

Visited North services 28 Ocrober 24
Male toilets filthy looked like they had not been cleaned for months.
Member of staff in attendance shuffling toilet rolls.
Management & staff should be ashamed.
Keith.

Called in north bound. Picked up salad bowl with Smoked Mackeral & Waldorf Salad. Salad was all frozen and smelled terrible. Place crowded and busy. Why I don’t know as it was filthy ,dogs everywhere . I am a dog owner but would consider other people and not take them into busy food outlets.
We had stopped early morning months ago and remember now having a terrible breakfast. Won’t be back!

Dreadful overpriced stale items . I think the scones have been lying out for 3 days .
Safer avoiding this service station if you can

Overpriced and overrated.

£7.25 for a kids meal with very small portions.

Terrible coffee.

Based on the TV programme I couldn’t wait to visit. What a disappointment it was. Sunday carvery, given one slice of dry overcooked beef, carrots and cabbage cooked to death and watery, roast potatoes hard and chewy. All food was lukewarm and tasteless, the best bit of the meal was the horseradish sauce ! Would never stop here again, awful, stay away folks.Tables dirty and surroundings scruffy.

Cold food waited 10 mins to pay, uninterested staff chatting in kitchen expensive

Very hard to fined anything positive considering all the hype following the recent tv documentary !!!
•Staff slow and disinterested / scruffy.
•Dirty floors and tables.
•Food cold and of poor quality.
•Over inflated prices.
•Two staff in uniform overheard complaint about working environment and smoking at main entrance.
“NOT AS SEEN ON TV”
The two towns of Kendal south or Penrith north are a much much better option.

OK if you like carrot juice and pastry and over run with yapping dogs

good services but overpriced

Stopped here about 9.00am last Saturday. The coffee was dreadful and the three sandwiches we bought were so stale they inedible and cost a very £20!. I expected more from this service company. I didn't look at the date on the sandwiches and the sell by date was that day so, at the very least, they should have been honest and sold greatly reduced. We won't be stopping there again.

Looks very good. But has very poor service. I went in to see if there was a cash machine. There was nothing in the main service building. went into the petrol pump. I went in to ask. Maybe she saw me coming. She didnt even look up to answer me. She just shouted NO. This is not professional.
I wouldn't recommend the services.

I haven’t much choice about using this place as I need to charge the car. It always looks pristine and well presented, but there seems to be either a shortage of staff, or the staff are poorly managed/deployed. You collect your food at a reasonable temperature and find yourself in a very slow-moving queue to pay for it. Slow moving because the cashier also has to operate the coffee machine. I ate my meal as I moved along the counter, by the time I paid the remainder of it was stone cold. Totally unsatisfactory, and this has been the case for over a year!

I have been a loyal customer of Tebay Service Station for years, and I always enjoyed their food and coffee. However, I had a very disappointing experience on January 4th 2024. I was shocked by how expensive the food was, so I decided to just order a large latte at the food counter. As I was walking back to my car, I took a sip and realized that the latte tasted awful. It had a sour milk flavor that made me gag. I returned to the express counter and complained to the lady there. She apologized and said that they had some problems with their milk supplier. She offered to replace my coffee with another one. I accepted the offer and hoped that the new coffee would be better. I resumed my journey, but after a few miles, I noticed that the coffee still had a hint of sourness. I couldn’t stand it anymore and threw it away. I stopped at a McDonald’s and got a much better and cheaper coffee. I was very unhappy with Tebay Service Station. Their quality and value have gone downhill. I will not stop there again. Avoid this place if you don’t want to waste your money and ruin your taste buds.

Stop for breakfast and it was disgusting the bacon was very dry and hard the mushrooms were disgusting beans looked as they were made last nite sorry to write this as I stop here all the time

Loved it here. Helpful friendly staff.
Higher priced items to buy, but no different to any other home made farm shop experience! So expected this.
Enjoyed incredible beef and ale pies for tea this evening

Very dog friendly and how wonderful to actually be able to sit inside at a table and drink coffee with your dog.
Take note other service stations as your antiquated not letting doggos in

Great experience- cannot see why all the negativity in the comments below

Lovely produce though a bit expensive but whenever we stop there with the caravan the large spaces which are specifically for caravans and cars with trailers, are always taken by lazy car drivers parking in the long spaces. We found it extremely stressful having to park at the side of the car park with lorry drivers looking frustratingly at us!!

called on sunday 15th of october got 2 pies costing £10-50 absloute disgusting pies tasteless and disintegrated after 1st bite won’t be calling there again over rated and over priced

Two fish & chips and two coffees,£38 ,cold and inedable greasy food total waste of money very disappointed,won't be back

Very disappointed, bought a carrot cake and it was mouldy, exp date 12 09 23