Just got 3 Brazilian bundles installed yesterday. Hair is soft and thick from top to the ends. So far so good hopefully the quality last. Will be ordering again.
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Lees wat reviewers zeggen
Very unprofessional. I never was able to retrieve my order through pickup due to lack of communication and early closure to shop. Even so being the following week, none of my calls are being answered... Toon meer
Bedrijf heeft geantwoord
I choose 20’ Kinky. best decision I’ve made. The product came in the mail within 2weeks on-Time. Upon arrival the bundles came with a strong factory smell which I personally am not a fan of but... Toon meer
Love the communication! Order came very quick! So far I’ve gotten many compliments not just on the style but from the stylist herself stating that the hair is high quality!! I’m loving it
Bedrijfsgegevens
Over Tedhair
Geschreven door het bedrijf
Why Choose TedHair?
• 17+ Years Expertise: Leading global manufacturer providing top-tier 100% Virgin Hair & HD Lace Wigs directly from our factory to you.
• 6 US Showrooms: Massive local inventory across the United States supporting salon owners, stylists, and entrepreneurs.
• ⚡ Local Pickup Service: Order online and pick up at our nearest US showroom within just 2 hours—completely free of shipping costs.
• Wholesale Advantage: Flexible custom production, stable large-scale supply, and premium bleaching capabilities (up to #613 & #27).
Free Local Pickup in 2 Hours
Available at all 6 US Hubs.
Order online & pickup locally in 2 hours to save on shipping! Plus, shop with 100% confidence with our risk-free 7-day return & exchange policy.
Contactgegevens
5677 Buford Hwy NE, STE #207, 30340, Atlanta, Verenigde Staten
- 1 678-882-6465
- customservice@tedhair.com
- www.tedhair.com
4,1
Goed
96 reviews
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The hair was soft the bundles are full…
The hair was soft the bundles are full and the shipping was fast and they communicate fast 10/10 will be buying again
21 mei 2026
Review zonder uitnodiging
100/10!!
Fast shipping, great customer service!!! Very good quality hair as well!!! It blended with my natural hair perfectly. I got the Burmese curly!
16 juni 2026
Review zonder uitnodiging
I’m always happy with the service and…
I’m always happy with the service and hair quality !
26 juni 2026
Hair is always bomb
Hair is always bomb ! You guys are always helpful and ready to fix anything if there is a inconvenience
29 juni 2026
Disappointed
I didn't receive the hair on time. I don't know what was different thus time. If I didn't reach out it would of come later than it did. Very disappointed
29 juni 2026
Antwoord van Tedhair
Dear Friend,
We are so, so sorry for letting you down this time. You’ve supported our business for a long time, and you absolutely deserved a smooth, on-time delivery.
To be fully transparent, we experienced an unexpected issue with our logistics scheduling that week, which was then followed by an accidental shipping delay during transit with the carrier. This caused your package to take much longer than usual, and we are truly sorry for the frustration and inconvenience this caused your business.
Thank you for speaking up and pushing us to do better. We are already optimizing our inner tracking process to make sure we actively monitor every VIP order and prevent this from ever happening again.
Deepest apologies,
The TedHair Team
24 inch wig unit
The quality of the hair was very nice . The wig unit I purchased very full the 180 density is one of the best I’ve had in a while. I highlighted the hair which took very well very soft. I can’t believe they’ve been here all this time and I never purchased hair from them, but I definitely will be in the future, very pleased in my product. Customer service representative was very knowledgeable and helpful
27 juni 2026
Easy to obtain hair and good quality
27 juni 2026
I love there bundles
I love there bundles. I bought 2 bundle from them to make ktip for my clients . The bundles are very full . I used them as my personal vender
27 juni 2026
Customer service is gross
Customer service is gross! They barely want to assist you so I just walked out!
8 juni 2026
Antwoord van Tedhair
Hi Friend,
We are so, so sorry. Finding out that one of our loyal repeat buyers walked out of our store feeling ignored is an absolute wake-up call for us. You have supported our business for so long, and we completely let you down today.
This is far below the TedHair service standard and we will absolutely not tolerate this behavior. Our management team has already launched a strict internal investigation regarding the staff members on duty. We are enforcing strict retrainings and disciplinary actions immediately to ensure our employees meet the high standards you deserve.
We value your long-term trust more than anything, and we will make this right.
Deepest apologies,
The TedHair Team
You get what you pay for and I love…
You get what you pay for and I love that and it came fast ❤️
8 juni 2026
I did not receive my hair filled a…
I did not receive my hair filed a report and never heard anything else about the case
24 mei 2026
Antwoord van Tedhair
Hi Friend,
We are so sorry for the delay and for the missing order! We take delivery issues very seriously, but we haven't received any prior reports from you in our system.
We want to fix this immediately, so our team will be reaching out to your email and text you shortly.
Please keep an eye on your inbox. If you prefer, you can also email us directly at customservice@tedhair.com with your order number, and we will find out exactly where your package is.
Best regards,
The TedHair Team
Great customer service fast delivery…
Great customer service fast delivery quality of their hair just wasn’t my forte, but if I had to get it again, I would get a different brand of hair
15 mei 2026
TedHair Raw Vietnam Deep Wave bundles
I received my TedHair Raw Vietnam Deep Wave bundles and I’m really disappointed. After just one wash, the hair started shedding a lot, and there are loose threads all over the weft. The hair is also thin .I wasn’t expecting this quality at all.
12 mei 2026
Antwoord van Tedhair
Hi Friend,
We are deeply sorry to hear about the shedding issues you’ve experienced with our Raw Vietnam Deep Wave bundles. At TedHair, we stand behind our quality, and this is definitely not the experience we want you to have.
Our customer service team will reach out to you via email shortly to resolve this. To help us investigate this batch with our production team, please kindly have some photos or videos of the hair ready to share with us.
We are committed to making this right. If you’d like to reach us first, feel free to email customservice@tedhair.com.
Best regards,
The TedHair Team
Convenient
I love how convenient I’m able to walk in and buy a wig. Everyone was helpful knowledgeable and kind. I love that you can order online and it’s ready! I will be coming back immediately.
12 mei 2026
“Save your money, Unprofessional and Condescending Staff”
I visited Ted’s Hair in Pembroke Pines after seeing their products heavily promoted online, but my experience was extremely disappointing.
The problem was not their policies. Businesses can set whatever policies they want. The problem was the attitude and lack of basic customer service. When my friend and I asked simple questions about pricing and a promotion that was advertised, the staff (one male and one female) became condescending, argumentative, and visibly annoyed.
What made the situation worse was that the moment we tried to clarify or question anything, their tone immediately changed. Instead of answering professionally, we were spoken to in a way that felt dismissive and disrespectful. No customer should feel uncomfortable simply for asking questions before spending their money.
I specifically went there because of the online promotion, expecting a professional experience. Instead, the interaction left a very negative impression.
If you’re considering going because of social media hype, just be aware that the customer service may not match what’s being advertised. Unfortunately, because of how we were treated, I will not be returning.
4 maart 2026
Review zonder uitnodiging
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