We have ordered from Temptation Gifts twice in the last week. We were drawn to their lovely quality items, at a lower price point than we have found elsewhere. The products were delivered in perfe... Toon meer
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Lees wat reviewers zeggen
Luckily enough to have a store in Bracknell and I’ve purchased many items from the store. However recently I made an online purchase but sadly what I ordered wasn’t what I received but a completely... Toon meer
Money off voucher on my first shop and speed of delivery. Lovely gifts etc on your website. We saw a range of your gifts in a gift shop in Torquay and looked up your website when we got home to see... Toon meer
I ordered two Sara Miller tins, two metal Sara Miller Easter eggs and a water bottle. The Sara Miller items were beautiful as always and arrived as photographed and in perfect condition. (It would hav... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Temptation Gifts Ltd has been in business since Mothers' Day 1983 and we've been trading online since July 2000. We now have six large high street stores and two busy websites. We are FIVE times winners of the title UK Online Gift Retailer of the Year.
Contactgegevens
Unit 2E, Woodlands Farm , The Vale, HP5 3NJ, Chesham, Verenigd Koninkrijk
- 01494790424
- customerservice@temptationgifts.com
- www.temptationgifts.com
4,6
Uitstekend
911 reviews
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I'm so pleased that I came across…
I'm so pleased that I came across Temptation Gifts! What a fantastic company, they sell beautiful items at such realistic prices 😍, the website is so easy to navigate , I've ordered a few times now and I'm so impressed by their speedy posting /delivery, everything is tracked so no worries on your items going missing! I contacted customer service recently just to ask them a question, their response was swift ,Very professional & EXTREMELY polite 👏 this company really stands above the rest!! A firm favourite of mine now and I certainly enjoy shopping there 💯 perfect in every way 👌 Thank you !
9 augustus 2022
Review zonder uitnodiging
Amazing company
I have ordered a few times from temptation gifts and each time the service has been amazing!!Products come promptly and well wrapped!!Always perfect…fantastic company!!
3 augustus 2022
Review zonder uitnodiging
Great service and lovely cards
Great service and lovely cards pity others were not like
this company.
14 juli 2022
Review zonder uitnodiging
Great selection of items and always…
Great selection of items and always really quick delivery,
23 juni 2022
Review zonder uitnodiging
First time purchase
First time using this site. Mugs received today. Very well packed and prompt delivery. Good online communication re order and delivery. Would definitely recommend.
22 april 2022
Review zonder uitnodiging
Always so well packaging and super fast…
Always so well packaging and super fast delivery. I’ve ordered many times and will continue to do so for Temptation Gifts wonderful service. Thank you very much for another lovely order xxx
16 maart 2022
Review zonder uitnodiging
Absolutely incredible customer service
Absolutely incredible customer service. Went above and beyond what I would have expected. They really do believe in making a customer number one priority. Can’t thank them enough for their help. Would definitely recommend and will be using again!
27 januari 2022
Review zonder uitnodiging
Very efficient and reliable business
Very efficient reliable business, my order was safely and securely packaged, and delivered very quickly, would have no hesitation in purchasing from this business again
11 januari 2022
Review zonder uitnodiging
Easy to order
Easy to order, no problems, item as expected, timely delivery.
20 december 2021
Review zonder uitnodiging
Wonderful Website
I Love Temptations Gifts I have been able to purchase some beautiful Wrendale Design mugs and gifts from Australia on their website and send to my family in UK .Items always arrive on time and safely packaged . Very Happy 😊
6 december 2021
Review zonder uitnodiging
Une erreur dans le contenu du paquet et…
Une erreur dans le contenu du paquet et 60€ de droits de douane. Bye-bye, it’s my last purchase
16 november 2021
Review zonder uitnodiging
Antwoord van Temptation Gifts
Thank you for your review, i am very sorry that we have sent incorrect items to you, please email us at customerservice@temptationgifts.com, quoting your order number, we can then look into this further.
Hear warming gifts
Hear warming, artful and cute gifts for friends, family and, well, myself 😀
I treated my friends and myself with four mugs delivered in perfect condition in record time of 8 days from UK to Australia.
We love the mugs 😍
6 november 2021
Review zonder uitnodiging
Jellycats
Great prices on Jellycats compared to other sites. Delivered when expected. Happy with products!
6 oktober 2021
Review zonder uitnodiging
Have ordered from Temptation gifts a…
Have ordered from Temptation gifts a good few times now and have always received the best experience and products, had 1 issue with a very recent order with some items I received being damaged, I put the fault on Dpd as it has happened before with them. I spoke to customer service through temptation gifts and not even 12 hours later they’ve sent replacements on express delivery! Absolutely incredible, quick customer service from these guys I couldn’t ever fault them, a company who truly put their customers first! Will be ordering from them again 😊
26 augustus 2021
Review zonder uitnodiging
Excellent and really helpful customer…
Excellent and really helpful customer service.
Have Purchased from them many times always
efficient and great quality products.
Highly recommend.
4 augustus 2021
Review zonder uitnodiging
Very quick delivery
Very quick delivery. Package well wrapped. Will order from this company again
30 juli 2021
Review zonder uitnodiging
Absolute scam
Absolute scam, i ordered led hexagon panels and it showed 3 panels in each pack, i ordered 3 packs and got three of everything but only 1 led panel.
26 juli 2021
Review zonder uitnodiging
Bad customer handling experience
I received mugs - VERY different in colour from the pictures. Furthermore mugs of same type are VERY different in colour when compared side by side. Quality assurance must have lacked. Complaint was rejected as 'natural variations'. Extremely poor experience and customer handling.
19 juli 2021
Review zonder uitnodiging
Antwoord van Temptation Gifts
Hello Sussi, thank you for your review, after seeking further advice, i have emailed you today with the information received from Dunoon regarding the strawberry and raspberry design red coloured mugs in question,and we have on this occasion now refunded you for two of the mugs that are considered to fall outside than the colour tolerances that Dunoon allow for red pigments in the designs . The information advises that "there are 2 main possible variables with strong reds. Firstly the colour may vary slightly on the screen printing process of the lithograph, so different vintages may be slightly weaker/slightly darker than standard. The viscosity of the print colour, and the print machine set-up will have a bearing on this. Secondly, bright red colours are more unstable from a kiln firing point of view. This isn’t just our product, any supplier will face the same issue. It’s down to the chemistry within the red pigment and sensitivity to temperature and kiln atmosphere."
"We check every batch against our approved standard and we apply a certain amount of tolerance for shade. If one vintage is slightly weak, and another slightly dark to standard and they’re used together, the difference could be noticeable."
Kind regards, Rebecca @ customer service
Great Customer Service
I had a problem with an item I bought and contacted Customer Service. They responded really quickly and in addition to resolving my issue they also pointed me in the right direction for ongoing product care.
Altogether a rather pleasant customer service experience - Thank you!
14 juli 2021
Review zonder uitnodiging
Arnaque !!!!
Arnaque !!!!
J’ai acheté 3 mugs car ils étaient le site le moins cher. 50€.
Maintenant FedEx me réclame 30€ de frais de douane !!!!
À aucun moment de mon achat je n’ai été prévenue de ces frais supplémentaires ! Sinon, évidemment, j’aurais acheté ailleurs.
3 maart 2021
Review zonder uitnodiging
Antwoord van Temptation Gifts
Thank you for your review regarding your recent order. Due to Brexit, since the start of the new year, all orders being shipped to EU countries are now subject to customs tax and charges, the exact amount is determined by customs and excise in the country of destination, and unfortunately these are beyond our control. We are unable to arrange a system of delivery to the EU than means that the customer does not have to pay vat/local sales tax and or duty on the goods. , if your delivery is being made by FedEx, our chosen international courier , FedEx will usually notify you of any fee to pay either on the morning of delivery, or at the point of delivery. However, as in our international delivery information, in our experience, the implementation of additional fees and charges on international deliveries is somewhat haphazard and varies from country to country, so we are unable to estimate what, if any, fees may be charged to you. We therefore recommend visiting your government’s customs and import website for further information if you are concerned. You would have been made aware of this once in the checkout of our webstore and again on your order confirmation, we advise that any customs or tax charges are the responsibility of the customer and as per our terms and conditions, I’m sorry, but I’m afraid that we cannot be held responsible for any charges levied by customs and excise, or FedEx, please refer to the link below: http://www.temptationgifts.com/international-delivery Kind regards, Rebecca @ customer service
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