Temptation Gifts Reviews 

Luckily enough to have a store in Bracknell and I’ve purchased many items from the store. However recently I made an online purchase but sadly what I ordered wasn’t what I received but a completely different size. I contacted customer services and had a very courteous and prompt reply apologising for an error on their website. I was sent today 8/10/26 a pre paid return label with the promise of a full refund.
Of course I’m disappointed the item I actually wanted wasn’t available but only in the much smaller size, which they sent me. Customer service has been very good and I’m hoping the refund will be processed in a timely manner
I only wish Temptation Gifts offered the option to collect orders in store although I appreciate they do not have many shops countrywide.

Very pleased. Always 5 star.

We have ordered from Temptation Gifts twice in the last week. We were drawn to their lovely quality items, at a lower price point than we have found elsewhere.
The products were delivered in perfect condition by Parcelforce, within the expected time frame.
I contacted customer service to make an enquiry, not a complaint, about an out of stock item, and received a lovely reply within two hours.
I will return to them for gift buying in the future, would highly recommend.

This was my first time ordering from this company, and will order again!

I was very worried it may arrive broken, but arrived in one piece, thanks to the item being packaged well, and also helped that it was delivered by Royal Mail

Easy to order and quick delivery. On my experience I'd recommend.

Le site et les produits sont très bien. En revanche, ce qui n’était pas clair pour moi au moment de la commande, c’est que des frais d’importation très élevés peuvent être réclamés après l’expédition, puisque les produits viennent du Royaume-Uni.

Pour une commande de 80 €, FedEx m’a ainsi demandé 35 € supplémentaires, en plus des frais de port déjà payés. Une mauvaise surprise qui nous rappelle malheureusement certains avantages que nous avions au sein de l’Union européenne avant le Brexit… Cela ne donne vraiment plus envie de commander des produits britanniques, ce que je déplore autant pour eux que pour nous.

La livraison par FedEx a également été très compliquée. En revanche, le service client de Temptation Gifts, notamment Rebecca et Roby, a été d’une grande aide et d’une vraie gentillesse. Je remonte donc bien volontiers ma note grâce à leur accompagnement. Merci à eux !

Fast easy shopping and delivery

Easy ordering and delivery prompt at the notified time. My items well packaged and safe. Items well priced too and I am thrilled with my purchases. Would highly recommend Temptation! Gifts! Thank you.

Very quick delivery. And packaged very well.

I ordered two Sara Miller tins, two metal Sara Miller Easter eggs and a water bottle. The Sara Miller items were beautiful as always and arrived as photographed and in perfect condition. (It would have been even better if I could have selected which tin designs to buy but it did say you were unable to choose). I love the water bottle - I have lots of metal ones and over time the bottom gets dented and they fall over so end up being thrown away. This one is very pretty and has a rubber bottom that makes it more stable, unable to be dented and is embossed with a pretty design. Delighted with it all.

Very poor customer service, Issue with the business when they dispatched my order as they did not enter the correct address then would not re deliver AVOID DO NOT ORDER

Really impressed with temptation gifts customer service. There was a small flaw on one product I received within a larger order (not a fault of temptation gifts but a small printing flaw from Hornsea). Replacement being sent with priority mail without any fuss at all.

Items were also the best prices I’d seen anywhere. Will definitely be looking for items here first when I’m looking for a gift! (The Wrendale fox is amazing!!)

I had a great experience with them. I had an issue with a product and they rectified it straight away.
Their customer service is amazing.
They have nice unique things and I would definitely use them again. Delivery was very quick too.

Lovely items at good prices and quickly delivered, have used several times now and superb items for gifts or myself.

I order from this company a lot when wanting last minute gifts and they are always first class. They are the best example of how online retail should be.

Also just read on their website about Jelly cat no longer sell from them. I think that's a big mistake and Jelly Cat maybe need to remember which shops have helped make them who they are.

I can’t fault this company. I ordered 3 China mugs. All were as described and high quality. They were dispatched quickly and arrived in a strong box with plenty of padding.
I would recommend.

I was happy to find this product, as it was unavailable elsewhere. The price was high but still reasonable. However, there was no mention anywhere that I would be charged a tax upon delivery. A €14 tax on a £20 purchase makes it excessively expensive in the end.

Came across Temptation Gifts by chance easy ordering on item i had been looking for great pricing good notifications regarding despatch and fast delivery . Will use and buy again from this company

I have purchased from Temptation Gifts before and i am really delighted with the speed that the parcel arrives. The items are well packed and they are a friendly company.

Very pleased with value, quality of goods, communication and prompt delivery.