Luckily enough to have a store in Bracknell and I’ve purchased many items from the store. However recently I made an online purchase but sadly what I ordered wasn’t what I received but a completely... Toon meer
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We have ordered from Temptation Gifts twice in the last week. We were drawn to their lovely quality items, at a lower price point than we have found elsewhere. The products were delivered in perfe... Toon meer
I ordered two Sara Miller tins, two metal Sara Miller Easter eggs and a water bottle. The Sara Miller items were beautiful as always and arrived as photographed and in perfect condition. (It would hav... Toon meer
Le site et les produits sont très bien. En revanche, ce qui n’était pas clair pour moi au moment de la commande, c’est que des frais d’importation très élevés peuvent être réclamés après l’expédit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Temptation Gifts Ltd has been in business since Mothers' Day 1983 and we've been trading online since July 2000. We now have six large high street stores and two busy websites. We are FIVE times winners of the title UK Online Gift Retailer of the Year.
Contactgegevens
Unit 2E, Woodlands Farm , The Vale, HP5 3NJ, Chesham, Verenigd Koninkrijk
- 01494790424
- customerservice@temptationgifts.com
- www.temptationgifts.com
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Fantastic, I’ll be using them again!
I ordered a Paddington Bear and some English tea to take to family in Japan. Really reasonable prices, arrived quickly and well packaged.
I’d never come across Temptation Gifts before but I’ll save them to my favourites now, I’m really impressed with the service!
Missing item
Missing mug from order and told no replacement or refund. They carried out an investigation and I am left out of pocket and mugless, will shop elsewhere now.
*in response to the comment- the investigation claims the picture shows the package was fully sealed, yet the picture only shows the top of the box- hardly conclusive. Item was left in a nonsecure location (a communal entrance rather than in front of my door where it was likely tampered with).

Antwoord van Temptation Gifts
Lovely items
Came across Temptation Gifts online. A lovely selection of items. I ordered quite a few things, all as gifts, some of which were in the sale. I am one of those who gets Christmas and birthday gifts well in advance, as and when I see them. They came promptly and well packaged. Thank you 😊
Excellent customer service
Excellent customer service after issue with Emma Bridgewater Mummy Mug. Thankyou Christine from customer services.
Absolutely Amazing
What an amazing website, the prices are brilliant i had some lovely Cath Kidston bargins a lot cheaper than anywhere else, I did have a problem with 2 items being damaged but it was sorted with speed and efficiency excellent customer service my experience with Temptation Gifts was outstanding i will definitely be coming back thank you
Ten Stars!
I have sisters in the UK and Temptation Gifts are my go-to for ordering birthday presents etc for them, to be sent directly. They're always kind enough to include a little message on my behalf too. Such a great choice of items at a reasonable cost, always despatched promptly, with care. Thank you for being there Temptation Gifts! ♥
Great choice of items and good prices
Great choice of items and good prices. Ordered and delivered within 48 hours. Would recommend
Highly recommended
The customer service is fantastic and really helpful, plus I ordered something yesterday morning and it arrived this afternoon! Highly recommended, thank you very much
I ordered a diary as a gift for myself
I ordered a diary as a gift for myself.
It’s Kate Spade 2026 diary and it was over £40 cheaper here than on Amazon. Also the Amazon one wasn’t due to be delivered until late January 2026.
I ordered yesterday afternoon ( Monday 22nd December and it arrived less than 24 hours later.
Excellent customer service, outstanding service.
I will only order from you now.
Thankyou.
Absolutely wonderful company and…
Absolutely wonderful company and people. Very happy first time new and now loyal customer! Loved my package of beautiful quality items. Very efficient dispatch too.
Great experience
Always a joy to receive an order from Temptation Gifts-dispatched quickly and everything arrives carefully packed. My go to store for Christmas gifts.
Always been a pleasure shopping with…
Always been a pleasure shopping with you, always find something a bit different & the things I am looking for. Great prices and products always delivered quickly and intact. Many thanks.
Missing order
Placed an order on 12/11 for a jellycat elf as needed for dec 1st. Received email from Royal Mail on 15/11 to say it’s out for delivery, arranged to have it redelivered on 17/11 as I wasn’t going to be home. Royal Mail have said it’s been delivered so reached out to customer service on 16/11. Received a response on 17/11 stating they would raise it with Royal Mail and get back to me in 3 days. Had to email again on 20/11 and still told it’s been investigated by Royal Mail. Today, 24/11 I’ve still not received any communication from temptation gifts so I called only to be fobbed off with under investigation with Royal Mail and another 3 working days. I’m £37.44 out of pocket at this point and got 1 week till dec 1st so will have to repurchase again direct from jellycat and hope item gets here in time.
The missing package is not the fault of temptation gifts and 100% the fault of Royal Mail but the handling of the issue has been very poor.

Antwoord van Temptation Gifts
Good customer service thank you
I have purchased from here a few times with no issues. This last order I received yesterday, unfortunately, had 2 broken Christmas decorations. I contacted customer service with 2 photos and they agreed to send out 2 replacements with no quibble. I couldn't ask for more than that really. 😊
Thank you very much.
Schnelle Lieferung und gut verpackt
Schnelle Lieferung und gut verpackt. Ich habe bereits in der Vergangenheit sehr gute Erfahrungen gemacht. Selbst der Kundendienst ist bei unverfreulichen Ereignissen freundlich uns lösungsorient.
Easy ordering
Easy ordering , quick delivery a lovely item. Hand painted wine glass. Excellent price.
Customer Service Needs Improvement
A fab website; so much choice. Usually an excellent experience. On a previous order there was an issue with an item so we left a poor review for it. Customer service apologised and asked that we contact them so they could address the issue. We did that but have heard nothing back, so extremely disappointed. The customer service needs to be a top notch as the website.

Antwoord van Temptation Gifts
Fantastic service from start to finish!
Fantastic service from start to finish!
Packaged well, no dented gift box and no broken mug!!!! 😁
Will definitely use you again!
Thank you!
Top marks
Always a speedy delivery and very carefully packaged in eco friendly wrapping.
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