Temptation Gifts Reviews 

910
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Luckily enough to have a store in Bracknell and I’ve purchased many items from the store. However recently I made an online purchase but sadly what I ordered wasn’t what I received but a completely... Toon meer

Beoordeeld met 5 van de 5 sterren

We have ordered from Temptation Gifts twice in the last week. We were drawn to their lovely quality items, at a lower price point than we have found elsewhere. The products were delivered in perfe... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered two Sara Miller tins, two metal Sara Miller Easter eggs and a water bottle. The Sara Miller items were beautiful as always and arrived as photographed and in perfect condition. (It would hav... Toon meer

Beoordeeld met 4 van de 5 sterren

Le site et les produits sont très bien. En revanche, ce qui n’était pas clair pour moi au moment de la commande, c’est que des frais d’importation très élevés peuvent être réclamés après l’expédit... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cadeauwinkel

Geschreven door het bedrijf

Temptation Gifts Ltd has been in business since Mothers' Day 1983 and we've been trading online since July 2000. We now have six large high street stores and two busy websites. We are FIVE times winners of the title UK Online Gift Retailer of the Year.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

910 reviews

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4,6

Alle reviews

(910)

59 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fantastic, I’ll be using them again!

I ordered a Paddington Bear and some English tea to take to family in Japan. Really reasonable prices, arrived quickly and well packaged.
I’d never come across Temptation Gifts before but I’ll save them to my favourites now, I’m really impressed with the service!

23 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Missing item

Missing mug from order and told no replacement or refund. They carried out an investigation and I am left out of pocket and mugless, will shop elsewhere now.

*in response to the comment- the investigation claims the picture shows the package was fully sealed, yet the picture only shows the top of the box- hardly conclusive. Item was left in a nonsecure location (a communal entrance rather than in front of my door where it was likely tampered with).

19 januari 2026
Review zonder uitnodiging
Logo Temptation Gifts

Antwoord van Temptation Gifts

Thank you for your review,
We have investigated by completing a parcel weight check with Royal Mail. This involved re-picking your complete order and weighing it to compare the confirmed dispatched weight with Royal Mail, against the full order weight. Our findings conclude that the Trick or Treat mug was in the parcel when it left us. Our current stock position also shows that the mug was dispatched .

We cannot re-send or refund for the mug as the supporting information shows that this was packed and shipped. We also confirm that having additionally checked the Royal Mail delivery photo in the tracking link, the parcel arrived fully sealed, and we have no reason to believe that the box was tampered with in transit.

I am sorry that we are unable to help further on this occasion.

Kind regards,
rebecca, customer service

Beoordeeld met 5 van de 5 sterren

Lovely items

Came across Temptation Gifts online. A lovely selection of items. I ordered quite a few things, all as gifts, some of which were in the sale. I am one of those who gets Christmas and birthday gifts well in advance, as and when I see them. They came promptly and well packaged. Thank you 😊

3 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely Amazing

What an amazing website, the prices are brilliant i had some lovely Cath Kidston bargins a lot cheaper than anywhere else, I did have a problem with 2 items being damaged but it was sorted with speed and efficiency excellent customer service my experience with Temptation Gifts was outstanding i will definitely be coming back thank you

3 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ten Stars!

I have sisters in the UK and Temptation Gifts are my go-to for ordering birthday presents etc for them, to be sent directly. They're always kind enough to include a little message on my behalf too. Such a great choice of items at a reasonable cost, always despatched promptly, with care. Thank you for being there Temptation Gifts! ♥

18 december 2025
Beoordeeld met 5 van de 5 sterren

Highly recommended

The customer service is fantastic and really helpful, plus I ordered something yesterday morning and it arrived this afternoon! Highly recommended, thank you very much

22 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered a diary as a gift for myself

I ordered a diary as a gift for myself.
It’s Kate Spade 2026 diary and it was over £40 cheaper here than on Amazon. Also the Amazon one wasn’t due to be delivered until late January 2026.
I ordered yesterday afternoon ( Monday 22nd December and it arrived less than 24 hours later.
Excellent customer service, outstanding service.
I will only order from you now.
Thankyou.

23 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Always a joy to receive an order from Temptation Gifts-dispatched quickly and everything arrives carefully packed. My go to store for Christmas gifts.

11 december 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Missing order

Placed an order on 12/11 for a jellycat elf as needed for dec 1st. Received email from Royal Mail on 15/11 to say it’s out for delivery, arranged to have it redelivered on 17/11 as I wasn’t going to be home. Royal Mail have said it’s been delivered so reached out to customer service on 16/11. Received a response on 17/11 stating they would raise it with Royal Mail and get back to me in 3 days. Had to email again on 20/11 and still told it’s been investigated by Royal Mail. Today, 24/11 I’ve still not received any communication from temptation gifts so I called only to be fobbed off with under investigation with Royal Mail and another 3 working days. I’m £37.44 out of pocket at this point and got 1 week till dec 1st so will have to repurchase again direct from jellycat and hope item gets here in time.

The missing package is not the fault of temptation gifts and 100% the fault of Royal Mail but the handling of the issue has been very poor.

24 november 2025
Review zonder uitnodiging
Logo Temptation Gifts

Antwoord van Temptation Gifts

Hi, thank you for your review, if parcels are not delivered as expected, we are required to follow this up with Royal Mail. As this busy time of year, they typically take 5 working days to respond. As we have as yet had no reply from them, and you have raised a PayPal dispute, i have emailed you today 25/11 to advise that a refund has been processed. Kind regards Rebecca @ customer service

Beoordeeld met 5 van de 5 sterren

Good customer service thank you

I have purchased from here a few times with no issues. This last order I received yesterday, unfortunately, had 2 broken Christmas decorations. I contacted customer service with 2 photos and they agreed to send out 2 replacements with no quibble. I couldn't ask for more than that really. 😊
Thank you very much.

23 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Schnelle Lieferung und gut verpackt

Schnelle Lieferung und gut verpackt. Ich habe bereits in der Vergangenheit sehr gute Erfahrungen gemacht. Selbst der Kundendienst ist bei unverfreulichen Ereignissen freundlich uns lösungsorient.

18 oktober 2025
Beoordeeld met 3 van de 5 sterren

Customer Service Needs Improvement

A fab website; so much choice. Usually an excellent experience. On a previous order there was an issue with an item so we left a poor review for it. Customer service apologised and asked that we contact them so they could address the issue. We did that but have heard nothing back, so extremely disappointed. The customer service needs to be a top notch as the website.

18 oktober 2025
Logo Temptation Gifts

Antwoord van Temptation Gifts

Hi, we have replied to your email, please check your in-box. Kind regards, Rebecca @ customer service

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