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Tenpin - Cambridge Reviews 

206
TrustScore 3.5 uit 5

3,6

Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB


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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better) Appeared understaffed as long waits for food and drinks whether ordered on the app... Toon meer

Beoordeeld met 4 van de 5 sterren

Tenpin is great. It's what you expect. The only reason it got 4 stars was because there are never enough smaller balls or they are all xsmall finger holes. Otherwise it's a good trip out and usually... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.


Contactgegevens

  • Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Verenigd Koninkrijk

  • 0333 034 6100

3,6

Gemiddeld

TrustScore 3.5 uit 5

206 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,6

Alle reviews

(206)

10.897 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Friendly staff and helpful

Friendly staff and helpful

17 juni 2026
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Antwoord van Tenpin - Cambridge

Hello R Harvey,
Thank you for taking the time to rate Tenpin Cambridge 5 stars! We are so pleased our team was friendly and helpful. We hope to welcome you back soon! All the best ~ Laura

Beoordeeld met 3 van de 5 sterren

Monday deal issues

The kids pizza for the Monday deal was not very good - dry and small.

The service was good and the attendants friendly but the booking process was very confusing.

17 juni 2026
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Antwoord van Tenpin - Cambridge

Hi there, thank you for the 3* rating of Tenpin Cambridge. We're glad to hear that the service was good and that staff were friendly. However, we are very sorry to hear that you did not enjoy the pizza and found our booking process confusing. Your feedback is important to us and we will ensure this is passed to the correct teams for future improvement. Thanks again. Best wishes, Jade

Beoordeeld met 3 van de 5 sterren

They were very short staffed it took…

They were very short staffed it took nearly an hour to get our drinks and food. We had finished our game of bowling before we got any drinks. The food was terrible very over cooked and tasted disgusting

17 juni 2026
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Antwoord van Tenpin - Cambridge

Hello Vicki, Thank you for taking your time to leave us some feedback. We are sorry to hear that you had a long wait for your meals and drinks to be served. We will pass your comments onto our team to help us gain those final stars. We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

All ran very smoothly

All ran very smoothly. Ryan the manager did a great job in making sure everyone had a good time. Friendly staff with good customer service skills.

17 juni 2026
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Antwoord van Tenpin - Cambridge

Hi Dylan, thank you for your fantastic 5-star review for Tenpin Cambridge! We are so pleased to hear everything ran smoothly and that our team ensured everyone had a great time. We hope to see you again soon! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

We come about once a month

We come about once a month, and have a great time

10 juni 2026
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Antwoord van Tenpin - Cambridge

Hi Colin,

Thank you for your fantastic 5* review at Tenpin Cambridge! We are delighted you've had such a great time. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph

Beoordeeld met 3 van de 5 sterren

Staff were really nice, facilities could do with some work

Staff were all really nice but the facilities could do with some improvement.

We played pool and unfortunately most of the tables didn't have enough of the right balls available. Also a couple of the tables took our money but didn't dispense the balls. Again staff were friendly and accommodating once we notified them but it would be nice if these machines worked as intended.

Bowling was fun but our lane broke mid game. Again staff quickly rectified this but also again not ideal

10 juni 2026
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Antwoord van Tenpin - Cambridge

Hi
Thank you for your feedback. We are sorry to hear about the issues you experienced with our facilities, including the pool tables and bowling lane. We appreciate you bringing these matters to our attention and are glad our team was able to assist you. We will use your comments to improve our services. Best wishes - Clare

Beoordeeld met 2 van de 5 sterren

Bad service

Everything was dirty and the service was terrible

10 juni 2026
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Antwoord van Tenpin - Cambridge

Hello
We are sorry to hear that there were cleanliness and service issues during your visit. We would like to look into this and ask that you email us at customer.feedback@tenpin.co.uk with the details, using the subject "Review - Cambridge" . We can then reach out to discuss this with you. Best wishes - Clare

Beoordeeld met 3 van de 5 sterren

Ordered drinks on the app & after 30…

Ordered drinks on the app & after 30 minutes no drinks so went to the bar, no point in having an app if your staff ignore it

3 juni 2026
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Antwoord van Tenpin - Cambridge

Hi Paul, thank you for leaving Tenpin Cambridge a 3* rating and review! We are truly sorry your drink order was delayed. We will ensure that this feedback is shared with the correct teams for future improvements to be made. We hope to welcome you back again soon for a much better experience! Best wishes - Rosie

Beoordeeld met 2 van de 5 sterren

Don’t order food at 11pm kitchen will be closed

Make it more disabled friendly. All drinks/slushie machines supposedly broken but they are on churning, ordered food for my 4 children then was told 15+ mins later kitchen is locked refund will arrive within 5 days. Went to query as my children were told this not me and the guy was very rude and dismissive.

3 juni 2026
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Antwoord van Tenpin - Cambridge

Hi Kim, thank you for leaving Tenpin Cambridge a rating and review. We appreciate you sharing your experience and sorry to hear that you didn't enjoy your visit. We will ensure that this feedback is shared with the correct teams for future improvements to be made. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Cambridge' if you'd like to discuss this further. We hope to welcome you back again in the future, for a much better experience! Best wishes - Rosie

Beoordeeld met 4 van de 5 sterren

Everything could be okay

Everything could be okay, just i dont liked that i order regular size drinks but guy order large and charged me for large, after i realised and asked he said that he always order large..

3 juni 2026
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Antwoord van Tenpin - Cambridge

Hi Ruta, thank you for the 4* review for Tenpin Cambridge! We're sorry to hear that there had been issues with your drinks order and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Cambridge' and we can pass this on to be looked into. Best wishes - Adelaide

Beoordeeld met 5 van de 5 sterren

Easy to book

Easy to book, setting up a game was simple. Staff were helpful and friendly. Pity I kept on getting splits instead of strikes, but that is down to me

3 juni 2026
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Antwoord van Tenpin - Cambridge

Hello Chris, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you found us easy to book and the session ran smoothly on the day too. We do hope to see you again soon, so that you can aim to score a Strike! Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren
Logo Tenpin - Cambridge

Antwoord van Tenpin - Cambridge

Hello Pui,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are so happy you had fun bowling with us. We hope to see you again soon! All the best ~ Laura

Beoordeeld met 1 van de 5 sterren

I have waited to much time to get…

I have waited to much time to get return voucher and use it

3 juni 2026
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Antwoord van Tenpin - Cambridge

Hello Customer 3,
Thank you for taking the time to rate Tenpin Cambridge 1 star. We regret the delay you experienced. If you could email us at customer.feedback@tenpin.co.uk with your details so we can look into your request. All the best ~ Laura

Beoordeeld met 2 van de 5 sterren

No air conditioning and was very hot…

No air conditioning and was very hot day health and safety issue as there was lots of kids there on that day

27 mei 2026
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Antwoord van Tenpin - Cambridge

Hello Anonymous,
Thank you for taking the time to rate Tenpin Cambridge 2 stars. We are very sorry to hear about the heat and the air conditioning issue. We are looking into this immediately. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura

Beoordeeld met 3 van de 5 sterren

When I ordered 2 drinks and snacks from…

When I ordered 2 drinks and snacks from my table, 1 drink and snacks were perfect. However, the other drink “Nojito” was supposed to have lemon slices and mint which i instantly pointed out, so the guy mentioned that it’s finished, moreover when i tasted it, I realised that it was just soda and ice in the drink. The manager did take the responsibility and changed it and that is why i gave 3 stars but all the other colleagues were just incompetent at work.

3 juni 2026
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Antwoord van Tenpin - Cambridge

Hello Suraj Singh Rathore,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. Thank you for sharing your recent experience with us. We are truly sorry to hear about the issues you encountered with your drink order and the service you received. We appreciate you acknowledging the manager's assistance in resolving the drink issue. We will address your feedback with our team to ensure improvements are made. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura

Beoordeeld met 3 van de 5 sterren

The bowling was great. The pizza not so much!

The bowling and staff were great.

The pizzas were awful. The cardboard box they came in was tastier.

29 mei 2026
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Antwoord van Tenpin - Cambridge

Hello Tony, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Cambridge. We are so pleased to hear that you enjoyed the activity and found our team great too. We will pass your feedback on regarding the meals, so we can aim for those final stars. We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Great bowling xp

Great bowling xp, especially on a Tuesday with cheaper drinks!

2 juni 2026
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Antwoord van Tenpin - Cambridge

Hi Max,

Thank you for your lovely 5* review at Tenpin Cambridge! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Beoordeeld met 3 van de 5 sterren

All round a good experience

All round a good experience, but didn’t seem to be any air-conditioning and it was very hot

3 juni 2026
Logo Tenpin - Cambridge

Antwoord van Tenpin - Cambridge

Hello Mark, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Cambridge. We are pleased to hear that you enjoyed your visit to us. However, we are disappointed to hear that the temperature was too warm. We will pass your comments onto our team, so that we can look into this. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

bowling

enjoy playing there good staff

27 mei 2026
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Antwoord van Tenpin - Cambridge

Hi Ken, thank you very much for the brilliant 5* review of Tenpin Cambridge! We are delighted you had such a great time and we really hope to welcome you back again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Great fun really enjoyed it

Great fun really enjoyed it

8 april 2026
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Antwoord van Tenpin - Cambridge

Hi there, thank you for the lovely 5* review for Tenpin Cambridge! We're delighted to hear that you had a fun visit, and we look forward to seeing you back again soon! Best wishes - Adelaide

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