Arrived in plenty of time. Another party was directed to our lane at the same time. This was dealt with expediently and professionally. We took advantage of the half price lanes and drinks. Hope... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieParc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX Cardiff, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The environment is incredible. I've seen the change from before and after renovation, and whilst I love the nostalgia of the old, the new is SO much more inclusive to all ages. The kareoke rooms are a... Toon meer
Bedrijf heeft geantwoord
Lane was ready which was great. Glasses and food everywhere, I had too clean it all before bowling. Ordered drinks they didn't arrive. Not enough small bowling balls for the amount of childre... Toon meer
Bedrijf heeft geantwoord
The site has many amenities, so anyone with an ounce of common sense knows that they are going to spend money, especially when there are so many things to do and so many machines. We had a good time.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Cardiff is at Parc Nantgarw Retail Park, just outside Cardiff city centre and easy reach from Caerphilly, Pontypridd, Llantrisant and across South Wales — free parking, easy access, no excuses. With 24 bowling lanes and lane lighting effects, there’s plenty of room for family days, birthday groups and big nights out in South Wales. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, Houdini’s Escape Rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling near Cardiff, sorted.
Contactgegevens
Parc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX, Cardiff, Verenigd Koninkrijk
- 0333 034 6100
4,1
Goed
237 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Staff were extremely helpful and…
Staff were extremely helpful and pleasant.
Fun evening out for the family.
17 juni 2026
Antwoord van Tenpin - Cardiff
Hi Kayleigh, thank you for your wonderful 5-star review for Tenpin Cardiff! We are so pleased you enjoyed a fun family evening with our pleasant and helpful staff. Thank you again for your positive feedback and we look forward to welcoming you back again soon! Best wishes - Rosie
Great party
Great party! This is our fourth party at this venue. We keep coming back for the great set up, friendly, attentive and generally awesome staff who can’t do enough to help you. (More squash, sweets and queries covered quickly, even when it’s busy. Also great value for money.
6 juni 2026
Antwoord van Tenpin - Cardiff
Hi Helen, thank you very much for the excellent 5* review of Tenpin Cardiff! We are so happy to hear you always enjoy your visits to us when celebrating a birthday and you find us good value for money! We hope this means you will visit us again soon and we very much look forward to welcoming you back! Best wishes - Mel
Great day at Tenpin
Great family day out at Tenpin Cardiff! The online booking process was quick and easy, making everything hassle-free from the start. The children had a fantastic time bowling and thoroughly enjoyed the experience. The food and drinks were good quality and reasonably priced, which made our visit even better. Friendly atmosphere and plenty of fun for all ages. We’ll definitely be returning and would highly recommend it to other families
6 juni 2026
Antwoord van Tenpin - Cardiff
Hi there, thank you for your wonderful 5-star review! We are so pleased to hear that you had a great family day out with us. It's fantastic to know that our online booking was easy and that everyone enjoyed the bowling, food, and drinks. We appreciate your recommendation and look forward to welcoming you back soon! Best wishes - Rosie
The food was absolutely terrible
The food was absolutely terrible
With very little response from staff when expressing
10 juni 2026
Antwoord van Tenpin - Cardiff
Hello Jodie,
Thank you for taking the time to rate Tenpin Cardiff 2 stars. We're sorry to hear about your experience with our food and the staff's response. We appreciate your feedback and hope that your next experience is the 5 star experience we wish to give all our customers. All the best ~ Laura
We took my daughter and 7 of her…
We took my daughter and 7 of her friends to the Escape rooms and Karoke room, staff were very helpful and polite. My daughter had a lovely time.
10 juni 2026
Antwoord van Tenpin - Cardiff
Hi Leah,
Thank you for your amazing 5* feedback! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff to be so helpful and polite and we hope to welcome you back again very soon! Best wishes- Steph
The grand children loved it
The grand children loved it , staff were very helpful
Booking process was clear
3 juni 2026
Antwoord van Tenpin - Cardiff
Hi Giovanni
We're so glad to hear your grandchildren loved it and our staff were helpful! Thank you for the positive feedback. Best wishes - Clare
Great school trip
Great school trip! Easy booking, easy check-in, easy for 10-11 year olds to input names into the computers, lots of space for pupils to roam freely, lots of space for pupils to eat their lunch. A great trip and one that I would do again with the class.
3 juni 2026
Antwoord van Tenpin - Cardiff
Hello
Thank you for your wonderful 5-star review! We are so pleased to hear that the booking and check-in process was easy and that the students enjoyed their trip. It's great to know there was ample space for everyone. We look forward to welcoming your class back again! Best wishes- Clare
Let people play for what they paid for not to give them only an hour to rush through 2 games of bowling
Went to tenpin bowling for our sisters birthday. Staff was friendly and everything was good. Only thing that was more of a dislike was we paid for 2 games £40 for both and some food but we only had an hour to rush through 2 games whilst we was waiting for people to make there way to tenpin bowling. If we had more time to get through both games it would be 5 stars but since we didn't even get through the first game we our time was up and we basically wasted our money for not being able to play both games and being kept on a time limit.
3 juni 2026
Antwoord van Tenpin - Cardiff
Hello Jordan,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We are glad to hear our staff were friendly. We are sorry that the time limit impacted your birthday celebration and prevented you from fully enjoying both games. We appreciate you bringing this to our attention and look forward to welcoming you back again soon. All the best ~ Laura
It is such a lovely place and my nephew…
It is such a lovely place and my nephew loves it. We had a lot of fun
3 juni 2026
Antwoord van Tenpin - Cardiff
Hi Helen,
Thank you for your lovely 5* review at Tenpin Cardiff! It's great to hear you've had such a great time on your recent visit to us! We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
I did enjoy my time at Tenpin however…
I did enjoy my time at Tenpin however the only reason why it was not a 5 is because the air con needs to be improved was sweating buckets after not long in the building.
27 mei 2026
Antwoord van Tenpin - Cardiff
Hi there, thank you for leaving Tenpin Cardiff a fab 4* rating. We are so pleased to hear you enjoyed your time with us recently! We really appreciate the feedback regarding the air con and will pass this on to the appropriate team for future improvements. We hope to see you again soon! Best wishes - Kaylee
Enjoyed bowling with the family
Enjoyed bowling with the family. Was extremely hot in there with no air con on so we was drinking more. Dissatisfied with the food service. As ordered food the guy behind till put the wrong lane on order. Had wait nearly an hour and had to go get it myself in the end as twice it was labelled for wrong table and staff didn't seem to care we had been waiting busy giving others there's.
26 mei 2026
Antwoord van Tenpin - Cardiff
Hello Hayley, thank you for taking the time to leave a review of Tenpin Cardiff! We are very sorry to hear that your recent visit was not as enjoyable as we would have liked and that there was a long wait for your food! Your feedback is extremely important to us so please be assured all will be sent to the team for future improvements! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
So good we came back
So good we came back! Second review in a week! We enjoyed the experience so much we came back to play pool and ended up bowling again! I really like the place. It has a great vibe and great range of things to do at a reasonable price.
27 mei 2026
Antwoord van Tenpin - Cardiff
Hello, thank you so much for the brilliant 5* review of Tenpin Cardiff! We are thrilled you decided to visit us again and had such a fabulous time playing pool and bowling again! It is also great to see you enjoyed the atmosphere and found us good value for money and we can't wait to see you again soon! Best wishes - Mel
We took our children and extra family…
We took our children and extra family here last weekend, what a day we had! The men headed over to the pool tables, kids had fun on the soft play and arcades whilst us mums had a natter with a lovely drink. Afterwards we had a game of bowling, with some food (which was delicious!) and ended the day with some arcade fun. Next time we will definitely try the laser tag, escape rooms and karaoke they had on offer. Thank you to the manager Jack who was so accommodating.
27 mei 2026
Antwoord van Tenpin - Cardiff
Hello Chanise,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We are so happy to hear you all had such a fantastic day with us! It sounds like everyone found something enjoyable to do. We are delighted you loved the food and are already planning to try our other attractions. We look forward to welcoming you back for more fun soon! All the best ~ Laura
Laser Tag party
We visisted the laser tag for my son's 10th birthday. Staff were brilliant, very welcoming, polite and helpful and made the experience perfect 😊
23 mei 2026
Antwoord van Tenpin - Cardiff
Hi Lou
We are so glad to hear our team made your son's 10th birthday laser tag experience perfect! Thank you for sharing your positive feedback. Best wishes - Clare
One of the worst bowling experiences in…
One of the worst bowling experiences in years. Lanes had small cracks and drastic leans so balls did not hold this line. Took 11 family members and both lanes were awful. Arcade games and other activities were decent.
27 mei 2026
Antwoord van Tenpin - Cardiff
Hi Shafi
We appreciate your feedback regarding your recent bowling experience. We are sorry the lane conditions negatively impacted your family's visit and will address these concerns. Best wishes - Clare
We went bowling during the heatwave
We went bowling during the heatwave. It was empty inside hardly anyone there. We expected air con to be on but don’t think it was and we was sweating! You really need to upgrade your air con!
Also we had an issue with a game at the arcades and had to wait AGES for someone to resolve it!
25 mei 2026
Antwoord van Tenpin - Cardiff
Hi Kayleigh
We appreciate you sharing your feedback. We are sorry to hear about the discomfort you experienced with our air conditioning and the delay in assistance at the arcade. We are actively looking into these issues to improve our guest experience. Best wishes - Clare
Great experience with engaged staff who…
Great experience with engaged staff who really wanted to help maximise the day we spent there - bowling the a bit of pool then the escape room. The food and drink were good value for money - the car park is convenient and you are in easy reach of the A470.
20 mei 2026
Antwoord van Tenpin - Cardiff
Hello Prof Nick Rich,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We are so pleased to hear you had a great day enjoying bowling, pool, and our escape room. We appreciate your kind words about our staff and value. We hope to see you again soon! All the best ~ Laura
Antwoord van Tenpin - Cardiff
Hi Nicola, thank you for rating Tenpin Cardiff 5*! We're so thrilled to hear that you had a good night and hope to see you again soon. Best wishes, Jade
Antwoord van Tenpin - Cardiff
Hello Carol. Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time with us. We will pass your comments onto our team regarding the temperature within our site. We do hope to see you again soon. Many Thanks - Kimberley
Good place to have a few games of…
Good place to have a few games of bowling and a few goes on the arcades.
16 mei 2026
Antwoord van Tenpin - Cardiff
Hi Martin, thank you very much for the excellent the 5* review of Tenpin Cardiff! We are so happy you had the best time and enjoyed our fab arcade area too and we can't wait to welcome you back soon! Best wishes - Mel
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.