Celebration of 18th Birthday. Had 20% off game and drinks ordered online. Unfortunately we wanted food and because didn't book it online, was charged full price, which was a disappointment. Food wa... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 5B & 6, Chester Retail Park, Old Seals Way, Chester, CH1 4RY Chester, GB
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Lees wat reviewers zeggen
Just one problem this time. On arrival we were told to use alley no 3. We had our grandsons with us and they use the optional side barriers for their bowling. It wasn't until the 3rd bowl for the boys... Toon meer
Bedrijf heeft geantwoord
We had a great family day out bowling and there Is plenty to do however the game kept stopping as there were too many balls on each stand apparently. I feel it isn't our job to be arranging the balls... Toon meer
Bedrijf heeft geantwoord
Great atmosphere, the kids absolutely loved it and, with special offers, wasn't too out of our price range!! Friendly staff, clean, OK prices on drinks. Great experience!!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Chester is easy reach from Chester city centre, Wrexham, Hawarden and across North Wales and Cheshire. With modern bowling lanes and lane lighting, we’re a great shout for families, groups and anyone after a fun night out in the North West. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chester, sorted.
Contactgegevens
Unit 5B & 6, Chester Retail Park, Old Seals Way, Chester, CH1 4RY, Chester, Verenigd Koninkrijk
- 0333 034 6100
4,4
Uitstekend
126 reviews
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A fabulous party for my 11 year old…
A fabulous party for my 11 year old daughter!! The children had a great time, a fun packed party, lots of extras included apart from the bowling, and friendly, helpful staff!!
14 juni 2026
Antwoord van Tenpin - Chester
Hi Mererid, thank you for the 5* rating of Tenpin Chester. We're so glad to hear that the children had a great time for your daughter's 11th birthday party! We thrive on this type of feedback, we will be sure to pass this review off to the team. Our goal is to provide the best entertainment to our customers, and we are ecstatic that we were able to make it happen for you here. Thanks again! Best wishes, Jade
You hosted my girls football team and…
You hosted my girls football team and they had a great time Thankyou so much
17 juni 2026
Antwoord van Tenpin - Chester
Hi Andrew, thank you for the brilliant 5* rating of Tenpin Chester. We are so pleased to hear they had a great time! We hope to see you again soon for another 5* experience. Best wishes, Jade
Great experience 😁 staff very helpful.
Great experience 😁 staff very helpful.
Easy to book online thanks
15 april 2026
Antwoord van Tenpin - Chester
Hi Jane,
Thank you for your fantastic 5* review at Tenpin Chester! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so helpful and friendly and we look forward to welcoming you back again very soon! Best wishes- Steph
Great value with 2 games of bowls and…
Great value with 2 games of bowls and food too, pool and a variety of arcade games. A most enjoyable evening and we will definitely visit again soon.
A bit of a pain having to ask for the key each time we needed to use the loo though.
10 juni 2026
Antwoord van Tenpin - Chester
Hi John, thanks for leaving Tenpin Chester a lovely 4* rating! We're so glad you enjoyed your evening with us and the variety of activities! We appreciate your feedback regarding the restroom key and will certainly look into ways to improve this for your next visit. We look forward to welcoming you back soon! Best wishes - Rosie
It was good fun
10 juni 2026
Antwoord van Tenpin - Chester
Hi Nicola
We are delighted you had a good time. We appreciate your kind words and feedback. Best wishes - Clare
Very helpful
3 juni 2026
Antwoord van Tenpin - Chester
Hi, thank you for the 4* rating of Tenpin Chester. We're pleased you had a good time and found the team to be very helpful. We hope to see you again soon!
Take care,
Kirsty
A good experience but I found the…
A good experience but I found the lighting over the lanes was poor. The staff were polite and helpful. I will be visiting again and would recommend.
3 juni 2026
Antwoord van Tenpin - Chester
Hi David, thank you for the 3* review for Tenpin Chester! We're glad to hear that you had a good experience and that you enjoyed the service from our team. We really appreciate your feedback about the lighting which we will pass on to be looked into and for future improvements to be made. We look forward to seeing you again soon! Best wishes - Adelaide
Just one problem this time
Just one problem this time. On arrival we were told to use alley no 3. We had our grandsons with us and they use the optional side barriers for their bowling. It wasn't until the 3rd bowl for the boys that we realised that the left side barrier wasn't active. I went back to the reception, and told the gentleman our problem. He stated straight away that we shouldn't Alley 3 they knew it was faulty, and we were moved to 4. We continued with our two games with everything working as it should.
3 juni 2026
Antwoord van Tenpin - Chester
Hi Ronald, thank you for rating Tenpin Chester 4*! We're sorry to hear that you experienced some issues when you visited. However, we are glad to hear that you were moved to Lane 4 and all worked well. We hope to see you again soon for hopefully a 5* experience next time. Best wishes, Jade
The actual bowling was ok
The actual bowling was ok. Clean and everything worked ok had fun and a laugh which is all that mattered. What is annoying is the daily request for feedback. So hear it is.
3 juni 2026
Antwoord van Tenpin - Chester
Hi there
We appreciate you sharing your feedback. We are glad you enjoyed bowling. We will review our feedback request process. Best wishes - Clare
Friendly welcome.
Friendly welcome.
No ramp to get the pram up! What would you do if in a wheelchair?
The children had fun.
3 juni 2026
Antwoord van Tenpin - Chester
Hi Christina, thank you for leaving Tenpin Chester a fabulous 4* rating and review. We're glad you enjoyed your visit and that the children had fun. We appreciate your feedback regarding accessibility and will ensure that this is shared with the correct teams for future improvements to be made. We hope to welcome you back again soon! Best wishes - Rosie
Good time there
6 mei 2026
Antwoord van Tenpin - Chester
Hello Dan, Thank you for taking your time to leave us an amazing 5* review. We are so pleased to hear that you had a great time at our Tenpin in Chester. We do hope to see you again very soon. Many Thanks - Kimberley
Booked online for 20% off.
Celebration of 18th Birthday.
Had 20% off game and drinks ordered online. Unfortunately we wanted food and because didn't book it online, was charged full price, which was a disappointment. Food was ok, but not brilliant so next time we'll go out elsewhere to eat.
Bowling was fun and good service from staff.
Parking outside location is good and booking online was easy.
3 juni 2026
Antwoord van Tenpin - Chester
Hello Graham,
Thank you for taking the time to rate Tenpin Chester 4 stars. Thank you for sharing your feedback on your recent visit to celebrate an 18th birthday. We're pleased to hear the bowling was fun and our staff provided good service. We also appreciate your positive comments on parking and online booking. We regret that the food pricing and quality were a disappointment, and we will certainly consider your comments for future improvements. We hope to welcome you back for more bowling fun soon! All the best ~ Laura
Great laser tag party for 8-year olds
Lizzie was a great party host. And the chap behind the bar (sorry I did not get his name!). The boys thoroughly enjoyed the laser tag party. The food was tasty. Lizzie and the bar man were very attentive, helpful and did a great job!
3 juni 2026
Antwoord van Tenpin - Chester
Hello Julia, Thankyou for taking your time to leave us some feedback from your recent visit to our Tenpin in Chester. We are pleased to hear that you found our team member a great party host and one of our bar attenders! We would love to know how we could gain those final stars from you. We do hope to see you again very soon. Many Thanks - Kimberley
Fun and efficient as always
Fun and efficient as always. Easy to book online and pick up the deal. Great atmosphere.
19 december 2025
Antwoord van Tenpin - Chester
Hi Chimera, thank you for leaving Tenpin Chester an excellent 5* rating. We are so pleased to hear you found it easy to book online and enjoyed our atmosphere! We hope to welcome you back again soon for more fun. Best wishes - Kaylee
Really friendly staff
Really friendly staff.
Not overly expensive which truly helps.
Clean and tidy everywhere.
27 mei 2026
Antwoord van Tenpin - Chester
Hi Sarah
We are so pleased you enjoyed your visit and found our staff friendly, our prices fair, and our venue clean. We appreciate your feedback! Best wishes - Clare
Antwoord van Tenpin - Chester
Hi Rebecca, thank you very much for leaving such a lovely 5* review of Tenpin Chester! It is great to see you found our venue clean and team super friendly and we look forward to welcoming you back again soon! Best wishes - Mel
staff are very friendly
20 mei 2026
Antwoord van Tenpin - Chester
Hi Vera, thank you for rating Tenpin Chester 5*! We're thrilled to hear that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Antwoord van Tenpin - Chester
Hi there, thank you for the excellent 5* rating for Tenpin Chester! We're so pleased to hear that you had a great experience and we can't wait to see you back again soon! Best wishes - Adelaide
Brilliant venue - the staff really make it
We’ve had three birthday parties here for our children over the last few years and they’ve always been brilliant. The kids really enjoy the activities (Bowling/Laser Tag/Karaoke) and the staff absolutely nail the service. I would definitely recommend Tenpin Chester for organised parties or just a game with friends.
12 mei 2026
Antwoord van Tenpin - Chester
Hi Denise. Thank you for your fantastic 5* review at our Chester location. We are so pleased you've had such a great time on the occasions you have visited us! We will pass your kind words on regarding the service. We hope to welcome you back to the venue again very soon for hopefully another 5* service- Best wishes, Jade
Great Thursday deal 2x games of bowling…
Great Thursday deal 2x games of bowling and burger & chips meal. Grear choice of other activities, like Pool, air hockey plus more. Meal was super basic but tasted ok. Don't expect a five guys burger 🤣more like your mum made from farm foods 😋 but a good time had.
13 mei 2026
Antwoord van Tenpin - Chester
Hi Daniel
We're glad you enjoyed the Thursday deal and activities! We appreciate your feedback on the meal; it's helpful. We aim for a fun experience. Thanks for your review! Best wishes - Clare
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