More like a teenagers night club with half price booze than a family entertainment facility. Woman walking around with hardly any clothes on, swearing around children. No care from staff when approac... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Booking online was easy, staff were welcoming and efficient when we arrived. Me and my son had 2 games of bowling and we had burger and chips as well. Couldn’t fault the food and was a surprise how... Toon meer
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We are regular weekly players and the staff are always so welcoming,friendly and efficient when booking in our lanes. They accommodate any changes we might request and provide lovely selection of d... Toon meer
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Staff were lovely and helpful, the food & drinks service was good, we had plenty of free parking time to enjoy our afternoon. It was fun to have some arcade machines to play after we had done the lase... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Colchester is easy reach from Colchester town centre, Chelmsford, Ipswich and across Essex and Suffolk. With modern bowling lanes and lane lighting, we’re a top destination for families and groups looking for something fun to do in North Essex. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Colchester, sorted.
Contactgegevens
Cowdray Avenue, Colchester, Essex, CO1 1YH, Colchester, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
100 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
thank you for the warm welcome we…
thank you for the warm welcome we received. The birthday gift from the Tenpin event was a lovely surprise, and everything from the food to the drinks and ice cream was arranged perfectly.
A special thanks to John for all his efforts in making the day special!
14 juli 2026
Antwoord van Tenpin - Colchester
Hi Vimal, what a lovely 5* review of Tenpin Colchester! It is so wonderful to see you recent visit to celebrate a birthday was so enjoyable! We will be sure to pass all of your brilliant feedback to the team and we very much look forward to welcoming you back again soon! Best wishes - Mel
The visit was great fun
The visit was great fun. Staff pleasant and welcoming. Bowling balls were superb giving me two strikes!
14 juli 2026
Antwoord van Tenpin - Colchester
Hi Paul, thank you for your 5* review of Tenpin Colchester! It's wonderful to hear about how fun your visit was and how friendly you found our staff. See you again soon! Best wishes-Leila
It was great
14 juli 2026
Antwoord van Tenpin - Colchester
Hi Gavin, thank you for your 5* review of Tenpin Colchester! We can't wait to welcome you back again shortly! Best wishes-Leila
All the staff are wonderful
14 juli 2026
Antwoord van Tenpin - Colchester
Hi Chelsea, thank you for the amazing 5* review for Tenpin Colchester! We're so glad to hear that our team provide a wonderful experience and we look forward to welcoming you back again soon! Best wishes - Adelaide
Antwoord van Tenpin - Colchester
Hi there, thank you for the fab 4* rating and review for Tenpin Colchester! We're glad that you had a good experience but are sorry that there had been a delay for your food order to arrive. We will pass on your feedback to the correct team for future improvements to be made. We hope to welcome you back again soon! Best wishes - Adelaide
Antwoord van Tenpin - Colchester
Hi Daniel, thank you for the wonderful 5* review for Tenpin Colchester! we are so pleased to hear that you had a very nice experience and that you enjoyed the service from our team. We hope to see you again soon! Best wishes - Adelaide
Long
I waited nearly an hour for my chips cause they sent the cook home with no one else In the kichen with i understand he may been ill or shift finished but u need someone in kitchen to replace them
24 juni 2026
Antwoord van Tenpin - Colchester
Hello Lou,
Thank you for taking the time to rate Tenpin Colchester 2 stars. We appreciate you sharing your experience regarding the wait time for your order. We are reviewing our staffing to prevent similar situations. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Antwoord van Tenpin - Colchester
Hi Amanda, thank you for the lovely 5* rating of Tenpin Colchester. We are delighted to hear that you had a relaxed time and found the team provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade
I was given a review card but lost it so hope these staff members get the recognition they deserve from this. There was a young man on duty when we…
There was a young man on duty when we visited, his name was Mo! He is an absolute credit to Tenpin Colchester. He went above and beyond for us. We attended for our daughter’s 12th birthday, not as a party but as a family. He was more than happy to take the cake I had made, brought it down to us with the candles lit and even took the time to cut this for us and bring it to our lane. Thank you so much Mo!
The manager on duty that evening was called Victoria, she was also amazing, she clocked it was my daughter’s birthday wished her happy birthday and even gave her one of the old pins from the lanes. This has been put pride of place in her room. Thank you so much for making her evening so special! Mo did give me a feedback card but I lost it between leaving and getting home
17 juni 2026
Antwoord van Tenpin - Colchester
Hello Hannah, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you found one of our team members at Colchester amazing during your stay with us. We are so pleased to hear that the support given was outstanding during your recent visit. And that your daughter was given a bowling pin, to help her remember her visit with us! We do hope to see you all again very soon. Best Wishes - Kimberley
Antwoord van Tenpin - Colchester
Hello Geoff, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Colchester. We are pleased to hear that you enjoyed our Tenpin Tuesday offer! We do hope to see you again very soon. Best Wishes - Kimberley
Fantastic service
Fantastic service, all 6 lanes were together and ready straight away. Turned the music down afterwards so we could do a prizes presentation. The small touches make a difference.
12 juni 2026
Antwoord van Tenpin - Colchester
Hi Peter, thank you for leaving Tenpin Colchester a lovely 5* rating and review! We're so glad you enjoyed your experience with us! We appreciate your kind words about our service and attention to detail. Thank you again for your wonderful feedback and we hope to see you again very soon! Best wishes - Rosie
Antwoord van Tenpin - Colchester
Hi Dean, thank you for leaving Tenpin Colchester an excellent 5* rating! We're so glad you had a great family night out! We appreciate your kind words and can't wait to welcome you back in the future! Best wishes - Rosie
Antwoord van Tenpin - Colchester
Hi Fernanda
It is lovely to hear you had a great experience on you recent visit. We hope to see you again soon. Best wishes - Clare
Very easy to book bowling
Very easy to book bowling, enjoyed two games. Staff very helpful.
3 juni 2026
Antwoord van Tenpin - Colchester
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time with us and found our booking system easy to use. We do hope to see you again very soon. Many Thanks - Kimberley
We come here often
We come here often. Almost twice a week my colleagues and our service users play bowling, pool and use the karaoke room The staff are friendly, welcoming and will go extra mile to make our stay comfortable as possible. I highly recommend it. The food there is great too.
2 juni 2026
Antwoord van Tenpin - Colchester
Hello Ruth,
Thank you for taking the time to rate Tenpin Colchester 5 stars. We are so pleased to hear that you and your colleagues enjoy visiting us regularly for bowling, pool, and karaoke. We appreciate your kind words about our friendly staff and great food. We look forward to your next visit! All the best ~ Laura
When we arrived there were 4 members of…
When we arrived there were 4 members of staff stood outside the front door smoking and talking in a non professional manner. Once inside there was no staff anywhere to be seen, we had to wait until the staff outside smoking had finished for them to come inside and serve us. A while later when we wanted to order food and drinks again there was no staff around to be found as they were congregating outside the building . They showed no sign of any customer service at all and as a result in future we will be travelling a further distance to the new Hollywood bowl where service is actually given. Will not be returning.
1 juni 2026
Antwoord van Tenpin - Colchester
Hi Ally, thank you for taking the time to review Tenpin Colchester! We are very sorry to hear that there had been issues with the customer service during your visit, and that this had not been up to the usual high standards we aim for. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Colchester' and we can pass this on to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide
Great bowling but not great food / speed of service
We had a birthday party here with around 15 x 6 - 7 year olds.
Staff were friendly. The booking process was easy. The gift bag for the birthday girl was lovely.
The bowling was great.
The food and service however, were very disappointing.
The pizzas and fries arrived 1hr 25 mins after our party began and 5-7 of the pizzas were burnt and literally inedible.
The manager got us 4 replacements, however this also took 10-15 mins and we had some very hungry children as a result and minutes to spare before we would need to leave the lanes - So not giving enough time for the children to comfortably eat, which was such a shame.
The cake took a long time to be brought out for the birthday song (we had to remind the staff twice in 20 mins) and then it took a while for them to cut the cake for the party bags.
Was quite a stressful 2nd half to what started as a great party.
16 mei 2026
Antwoord van Tenpin - Colchester
Hello Lewis. First off thanks for sharing your feedback. We're glad to hear that the bowling was great however, we are really sorry that you encountered some issues on your visit with the food and the service. The last thing we want to do is let our customers down, and moving forward we're going to do everything in our power to hold ourselves to that standard. Again, we're sorry, but we hope you'll consider giving us another chance. Feel free to reach out to us at customer.feedback@tenpin.co.uk with the subject 'Review-Colchester' if you would like to discuss this matter further. Best wishes, Jade
Everything went like clockwork
Everything went like clockwork, the staff were friendly and helpfull.
20 mei 2026
Antwoord van Tenpin - Colchester
Hello Robert, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Colchester. We do hope to see you again very soon. Many Thanks - Kimberley
Antwoord van Tenpin - Colchester
Hi Loulou, thank you for leaving Tenpin Colchester a fantastic 5* rating! We are so glad you enjoyed your visit and had a great time! We hope to see you again soon! Best wishes - Rosie
Antwoord van Tenpin - Colchester
Hi Chidinma, thank you for leaving Tenpin Colchester a lovely 5* rating and review! We're so happy your kids had a lovely time and our staff were professional. Thank you for your 5-star rating! We hope to see you again very soon! Best wishes - Rosie
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