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Tenpin - Crewe Reviews 

137
TrustScore 4.5 uit 5

4,4

Phoenix Leisure Park, Dunwoody Way, Crewe, CW1 3AJ Crewe, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Booked online arrived with 3 grandchildren over excited and the young men on the till couldn't be more helpful. We had a lovely experience. Very polite members of staff even though it was really busy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Bought the bowling and pizza deal, as thought it would be a nice extra treat while bowling. The game was great, however the pizza could only be described as heated cardboard unfortunately. First time... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

We had a party for 6, 6 year olds! Value for money was really good, 2 games, pizza, goodie bags, party games including balloon making. The boys loved it! Only thing that let it down was, we ordered... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience we attended the 50% off after 6pm sessions. Good bowling and very fun, the employee named Kyle was super friendly and engaged so well with my children. All credit to him for making... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin Crewe is easy reach from Crewe town centre, Nantwich, Sandbach and across South Cheshire — right on the rail network too, so no excuses. With modern bowling lanes and lane lighting, we’re a solid spot for families and groups in the Cheshire area. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep things lively. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Crewe, sorted.


Contactgegevens

  • Phoenix Leisure Park, Dunwoody Way, Crewe, CW1 3AJ, Crewe, Verenigd Koninkrijk

  • 0333 034 6100

4,4

Uitstekend

TrustScore 4.5 uit 5

137 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(137)

11.380 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Dirty and slippery floor

Dirty and slippery floor. Booked my visit for 6:30 pm. Had to wait an hour to start a game after changing the lane 3 times due to double booking by staff. Not happy

31 januari 2026
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Antwoord van Tenpin - Crewe

Hi Wojciech, thank you for taking the time to leave a review of Tenpin Crewe. We are sorry to hear that your recent visit was not to the standards we would expect. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review - Crewe'.
Take care,
Kirsty

Beoordeeld met 4 van de 5 sterren

Great time bowling

Great time bowling for my son’s birthday. Prices have gone quite expensive but got a deal where a pizza was included. Only criticism is that the seating area by the lanes is far too small for 6 people. Was much better when it was more open.

12 januari 2026
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Antwoord van Tenpin - Crewe

Hi Amy, thank you very much for the lovely 4* review of Tenpin Crewe! We are so pleased you had a great time with us celebrating your son's birthday and we take on board all of your feedback which we will be certain to pass on! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Beoordeeld met 1 van de 5 sterren

The bar area was absolutely filthy

The bar area was absolutely filthy. There was no where to sit that was clean. The floor had food, sweets and rubbish everywhere and no one came to clean any of it up the whole time we were there. The bowling lane was the same. We got to our lane and drinks and jugs and mess was everywhere. We had to clear it all before we could play. Not a great experience at all. I appreciate it was busy but there’s no excuse for mess like there was.

24 januari 2026
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Antwoord van Tenpin - Crewe

Hi KB, thank you for taking the time to write a review for Tenpin Crewe! We're sorry to hear of the issues with the cleanliness during your visit and for any inconvenience caused. We will ensure your feedback is passed to the site team for future improvements to be made. We hope to see you again soon for a better experience. Best wishes - Adelaide

Beoordeeld met 2 van de 5 sterren

Poor service

Ordered drinks to lane via QR code and took 30 mins to arrive only after I have to chase them up.
Food service apparently also delayed…was asked has nobody told you? Pizza arrived as final ball was bowled.

24 januari 2026
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Antwoord van Tenpin - Crewe

Hi there, thank you for taking the time to leave a review for Tenpin Crewe. We're very sorry to hear that there had been delays in receiving your food and drinks order. We will ensure your feedback is passed on for future improvements. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Crewe'. We hope to see you again soon! Best wishes - Adelaide

Beoordeeld met 5 van de 5 sterren

Great afternoon bowling

Great afternoon bowling. We were made to feel welcome and everything went smoothly. The place was clean and well maintained. Would definitely return.

4 januari 2026
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Antwoord van Tenpin - Crewe

Hello Timothy, Thank you for taking your time to leave us a great 5* review. We are thrilled to hear that you had a great afternoon with us. We do hope to see you all again very soon. Best Wishes - Kimberley

Beoordeeld met 5 van de 5 sterren

We had such a great laugh

We had such a great laugh, brilliant few hours out.

22 januari 2026
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Antwoord van Tenpin - Crewe

Hi Michael,

Thank you for your amazing 5* review at Tenpin Crewe! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

Great fun

Well organised, very helpful staff, value for money, great fun, clean environment.

17 januari 2026
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Antwoord van Tenpin - Crewe

Hi Andrew, thank you for the 5* rating of Tenpin Crewe. It's great to hear you had a fun time and found it great value for money. Hope to see you back again soon!
Take care,
Kirsty

Beoordeeld met 5 van de 5 sterren

Great place, clean and modern!

Fantastic place, clean and helpful staff!

17 januari 2026
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Antwoord van Tenpin - Crewe

Hi Caroline,

Thank you for your fantastic 5* review at Tenpin Crewe! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Beoordeeld met 4 van de 5 sterren

Review

Kind helpful staff - easy place to get around with no problem

31 december 2025
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Antwoord van Tenpin - Crewe

Hi Aleesha, thank you for the fab 4* review! We're so pleased to hear that our team provided a helpful service and that you had a great time at Tenpin Crewe. We look forward to seeing you again soon! Best wishes - Adelaide

Beoordeeld met 1 van de 5 sterren

Shocking service

Arrived 15 mins early no alleys available, that wasnt the issue. We got told to wait, no problem got told to go on lane 8 and someone would come over and clear the mess and rubbish left, no one came and didnt activate out lane, had to go there and ask them to activate twice wothin 20 minutes. Finally after the second attempt the lane was active. Went to get the family drinks there were 4 people behind the bar 1 serving tje rest just stood there talkong 2 lads in jackets so suspecting managers.They looked over at me and just turned there backs to me. I had to wait 15 minutes to get a drink with only one person serving a full arcade and boeling lanes whilst he others just stood there talking. The barman did apologise for the wait and i said no need an apology from you its the 3 people stood behind you who need to apologise to all the waiting customers. Theu could all serve as i witnessed them serving at the start so there was no excuse absolutely shocking service will not take my family here again.my lids were bored because of the waiting around i also asked them to please clear the mess and no one arrived to do this. How can tenpin employ people like this and allow this to happen they need to restructure their managers.They were more interested chatting and laughing amongst thenselves.

11 januari 2026
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Antwoord van Tenpin - Crewe

Hi Peter.
We appreciate you taking the time to share your experience at Tenpin Crewe. We're sorry to hear about the issues you encountered with the lane availability, activation delays, and the service at the bar. We'll address your concerns with our team to improve our service and ensure a better experience for our guests. If you would like to discuss your visit further, please email customer.feedback@tenpin.co.uk with the subject "Review - Crewe" and the details for someone to contact you directly. Best wishes - Clare

Beoordeeld met 1 van de 5 sterren

Lady behind the bar was rude and…

Lady behind the bar was rude and completely messed up the drinks order.

8 januari 2026
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Antwoord van Tenpin - Crewe

Hello, Thank you for taking your time to leave us a review. We are sorry to hear that your order placed at the bar was taken incorrectly. We do hope to see you again soon for a much smoother experience. Our apologies - Kimberley

Beoordeeld met 1 van de 5 sterren

Food that i had paid for didnt arrive…

Food that i had paid for didnt arrive we finished our game sat and finished our drinks for a further 10mins still nothing went to the arcade gave it another 20mins then went to ask they said yes it did come out you had left the lane and we came to look for you clearly not as we were only near the bar area and I didnt see anyone carrying a tray of food! No refund and an email saying that the food was brought out! Very dissapointing as we come regularly

2 januari 2026
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Antwoord van Tenpin - Crewe

Hi Gemma, thank you for taking the time to write a review for Tenpin Crewe! We're sorry to hear that the food and drinks had arrived later than expected and for any disappointment caused. So that we can discuss your visit further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Crewe'. We hope to see you again soon for a better experience! Best wishes - Adelaide

Beoordeeld met 5 van de 5 sterren

Got onto the lane straight away.

Got onto the lane straight away.
Half price meant affordable.
Polite and helpful staff.

30 december 2025
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Antwoord van Tenpin - Crewe

Hey Wayne, thank you for the lovely review of Tenpin Crewe. We are pleased to hear you had a great time and got to take advantage of our offers. Hope to see you back again soon.
Take care,
Kirsty

Beoordeeld met 5 van de 5 sterren

Crewe Tenpin is the best!

Tenpin Bowling in Crewe isn’t our closest bowling alley, but we regularly travel further to come here as a family because it’s simply the best. The facilities are excellent, prices are reasonable, and the staff are incredibly friendly. We have a disabled 6 year old child, as well as other children of various ages up to 16 and every single visit we are made to feel welcome, included, and valued. Nothing is ever too much trouble, even when the idiot dad puts the wrong details into the computer and needs everything resetting. Yes, that’s me. I honestly can’t praise the team enough. We’ve eaten here several times in the past, although not today, and the food has always been fresh, hot, and great quality. With a child who is obsessed with ketchup and the fact it’s freely available, this place ticks every box. If I could give 10 stars, I would.

31 december 2025
Review zonder uitnodiging
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Antwoord van Tenpin - Crewe

Hello Mark
Thanks for taking the time to leave a wonderful 5* rating for Tenpin Crewe. We're so happy to hear that you and your family consistently enjoy your visits! It's great to know our team makes you feel welcome and valued. We appreciate your kind words about our facilities, prices, and food. Thanks for the fantastic review! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Good value offer

Good value offer. Quick service. Helpful and friendly.

18 december 2025
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Antwoord van Tenpin - Crewe

Hi Hayley, thank you so much for the great 5* review of Tenpin Crewe! We are so pleased you had a brilliant time and found us good value for money and we look forward to see you again soon for another 5* visit! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Great place

Have been coming here years as I have been born and raised in Crewe it was my local bowling alley before and after the renovations and all I can say is it's only gotten bigger and better I came here with my fiancé for one of our anniversary dates as this was our first date location and we love it

13 december 2025
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Antwoord van Tenpin - Crewe

Hi Corey, thank you for the excellent 5* review! We're delighted to hear that you have enjoyed your visits to Tenpin Crewe over the years and we look forward to seeing you again soon for another great time! Best wishes - Adelaide

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