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Tenpin - Dudley Reviews 

155
TrustScore 4.5 uit 5

4,3

Castle Gate Park, Castlegate Way, DY1 4TA Dudley, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really good value with the 6-week holiday meal and game deal! We got a burger and fries along with a game of bowling, which made for a really affordable day out. The burger was decent for the price an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

We booked online as a team specifically so we could compete against each other. Unfortunately, we had to wait a long time for lanes to become available, and when lanes were eventually assigned, our gr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Olivia was very professional and helpful with a very empathetic demeanor, as we had two SEN children. The facilities were good and the food was good. My wife claimed that the onion rings were the best... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Food not the best hard buns and burgers were like rubber the arcade never gave the kids the tickets they won when told staff about the problem they never came to sort it so gave up

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin Dudley is easy reach from Dudley town centre, Wolverhampton, Stourbridge and across the Black Country. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the West Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dudley, sorted.


Contactgegevens

  • Castle Gate Park, Castlegate Way, DY1 4TA, Dudley, Verenigd Koninkrijk

  • 0333 034 6100

4,3

Uitstekend

TrustScore 4.5 uit 5

155 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(155)

10.850 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Took my daughter and her friend for the…

Took my daughter and her friend for the bowling & food combo. The staff were friendly and they had a great time.

4 augustus 2026
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Antwoord van Tenpin - Dudley

Hi Marion, thank you for the 5* rating of Tenpin Dudley. We're so happy to hear that your daughter and her friend had a great time with the bowling and food combo, and that our staff were friendly. We hope to see you all again soon!
Take care,
Kirsty

Beoordeeld met 5 van de 5 sterren

The staff were very helpful.

The staff were very helpful.
Unfortunately the fuse went off in the karaoke room so the lights turned off, scaring my niece who has sensory issues. The manager spoke very kindly to my niece who was too scared to go back in and she asked if we would like to do bowling instead. Then she asked which lane we would prefer out of the 2 quietest lanes. She was very considerate and my niece ended up having a lovely time. This was the Dudley location.

29 juli 2026
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Antwoord van Tenpin - Dudley

Hi Kizal, thank you for the amazing 5* rating and review of Tenpin Dudley. We're so pleased to hear that our team at the Dudley location was able to turn a challenging moment into a positive and enjoyable experience for your niece. It's fantastic to know she had a lovely time in the end. We do hope to see you again!
Take care,
Kirsty

Beoordeeld met 5 van de 5 sterren

Lovely staff clean environment

Nice staff
Clean environment
Soft play was really nice

6 augustus 2026
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Antwoord van Tenpin - Dudley

Hi Whitney, thank you for the 5* rating of Tenpin Dudley. We're pleased to hear that you had a lovely time and that the team provided good service. Hope to see you again soon!
Take care,
Kirsty

Beoordeeld met 4 van de 5 sterren

Enjoyable night good service busy place

Enjoyable night good service busy place

4 augustus 2026
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Antwoord van Tenpin - Dudley

Hi Jayne
Thank you for your fantastic review! We are so pleased you had an enjoyable night with good service, and we hope to welcome you back again very soon for another great experience. Best wishes - Clare

Beoordeeld met 2 van de 5 sterren

Software issues…

The software was causing the lanes to foul so we had to wait for that to be resolved and balls kept getting stuck and the pins weren't being collected on each throw meaning we had to bowl twice with the pins down. No offer of any recompense for our time wasted. The venue was dirty and no pleasantries when delivering food and drink to the booth.

6 augustus 2026
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Antwoord van Tenpin - Dudley

Hello
We are truly sorry to hear about the numerous issues you experienced during your visit, from the lane malfunctions and stuck balls to the uncollected pins. We also regret that the venue's cleanliness and the service for food and drink delivery did not meet expectations. Your feedback is important, and we will ensure it is passed on to the team for immediate review and improvements. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

It was fun and the staff were so nice…

It was fun and the staff were so nice snd lovely

29 juli 2026
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Antwoord van Tenpin - Dudley

Hey Eniola, thank you for the lovely 5* rating of Tenpin Dudley. We're delighted to hear that you had a fun time and that the team provided lovely service. We hope to see you again soon for another 5* experience.
Take care,
Kirsty

Beoordeeld met 3 van de 5 sterren

You must install air con!

Lots of fun. But no air con!

29 juli 2026
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Antwoord van Tenpin - Dudley

Hi Laura, thanks for leaving a rating and review for Tenpin Dudley! We're so pleased you had lots of fun and will be sure to pass your comments on regarding the air con! We hope to see you again. Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Great afternoon visit

Nice and clean. Staff friendly and helpful. Kids loved the included pizza Bowling and amusements made for a lovely afternoon out with the grandchildren.

29 juli 2026
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Antwoord van Tenpin - Dudley

Hi there, thank you so much for this amazing 5* review of Tenpin Dudley! We are delighted you had a lovely afternoon with your grandchildren. We will be sure to pass your positive feedback on. We hope to welcome you again soon! Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

It was amazing they are so…

It was amazing they are so understanding and lovely people.

29 juli 2026
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Antwoord van Tenpin - Dudley

Hi Abbie, thank you for your wonderful 5-star review of Tenpin Dudley! We are so pleased to hear that you had such a positive experience and found our team understanding and lovely and we hope to welcome you back again very soon for another great visit! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Good value family ticket

Good value family ticket. Great fun
Kids loved it

29 juli 2026
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Antwoord van Tenpin - Dudley

Hi Iain
Thank you for your wonderful 5-star review! We are so pleased you found our family ticket to be good value and that everyone had a great time. We hope to see you all again soon! Best wishes - Clare

Beoordeeld met 3 van de 5 sterren

Poor quality of bowls. All the organisation and staff were…

All the organisation and staff were good. Unfortunately a lot of the books are damaged quite significantly which made them very bumpy, which you could not only hear but see the change if direction.

22 juli 2026
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Antwoord van Tenpin - Dudley

Hello Stella,
Thank you for taking the time to rate Tenpin Dudley 3 stars. We apppreciate your feedback and hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Fun at bowling

It was so fun and easy to play, the food was amazing and we are definitely going again

22 juli 2026
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Antwoord van Tenpin - Dudley

Hello Caleb,
Thank you for taking the time to rate Tenpin Dudley 5 stars. We're so pleased to hear that you found the game fun and easy, and that you enjoyed our amazing food. We can't wait to welcome you back again very soon! All the best ~ Laura

Beoordeeld met 3 van de 5 sterren

Noise was too loud

Noise was too loud - my family could not hear ourselves talking

11 juli 2026
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Antwoord van Tenpin - Dudley

Hi Manohar, thank you for taking the time to leave a review of Tenpin Dudley! We are very sorry you found the venue too loud affecting your enjoyment! Your feedback is very important to us so please be assured all will be sent to the team! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back soon! Best wishes - Mel

Beoordeeld met 4 van de 5 sterren

Xxxx

Friendly staff. Lively Atmosphere

7 juli 2026
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Antwoord van Tenpin - Dudley

Hi Joanne, thank you for taking the time to leave a 4* rating and review of Tenpin Dudley. We're thrilled to hear you had a good time and that the team provided friendly service. We hope to see you again soon.
Take care,
Kirsty

Beoordeeld met 5 van de 5 sterren

The atmosphere and how friendly staff…

The atmosphere and how friendly staff was.

Only negative is how hot it was inside.

14 juli 2026
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Antwoord van Tenpin - Dudley

Hi Ashley, thank you for the 5* review for Tenpin Dudley! We're so glad to hear that you enjoyed the atmosphere and the service from our team. We're sorry that the venue had been hot and we will ensure your feedback is passed to the correct team. We hope to see you again soon! Best wishes - Adelaide

Beoordeeld met 4 van de 5 sterren

The cashier/assistant was very…

The cashier/assistant was very friendly. Booking system worked as expected, and as we arrived slightly earlier than booked, we were allowed to start the game then too.

The only downsides were that Tenpin do not offer NHS discount on a weekend. In addition, for some unknown reason the in-branch price was higher than the online price advertised for the exact same game/people/dates, otherwise I would've booked in-branch.

4 juli 2026
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Antwoord van Tenpin - Dudley

Hi, thank you for taking the time to leave a 4* rating and review of Tenpin Dudley. We're glad to hear you had a positive experience with our team and the booking system. We're sorry to hear that you were unable to take advantage of the online prices on this occasion. Hope to see you again soon!
Take care,
Kirsty

Beoordeeld met 3 van de 5 sterren

Very expensive outing £35 for one frame…

Very expensive outing £35 for one frame for a family of four. It will be a while before we visit again.

1 juli 2026
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Antwoord van Tenpin - Dudley

Hi Martin, thanks for leaving a rating and review for Tenpin Dudley! We appreciate you sharing your feedback. We'll ensure that your comments regarding the pricing are passed on to the correct teams for future improvements to be made. Thanks for your time. Best wishes, Jade

Beoordeeld met 4 van de 5 sterren

Only 4 stars because there was no air…

Only 4 stars because there was no air conditioning. It was very hot.

1 juli 2026
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Antwoord van Tenpin - Dudley

Hi Marzencia, thank you for rating Tenpin Dudley 4*! We're sorry for any disappointment caused at your recent visit and will be sure to pass your comments on. We hope to see you again soon. Best wishes, Jade

Beoordeeld met 1 van de 5 sterren

Nonchalant staff

Nonchalant staff. Food order was only partially delivered.
Won’t be going back here again when the Merry Hill arcade is so close.

1 juli 2026
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Antwoord van Tenpin - Dudley

Hi Lisa, thank you for taking the time to leave a rating and review of Tenpin Dudley! We are very sorry to hear that your recent experience was not as enjoyable as we would have liked on this occasion. Your feedback is very important to us as this will help us to make improvements for future visits so please be assured all will be passed on. Best wishes, Jade

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