Banner for Tenpin - Eastbourne

Tenpin - Eastbourne Reviews 

182
TrustScore 4.5 uit 5

4,4

Broadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I had a lovely time here with my two daughters who are 5 and 7. My only grumbles are that when I went to book online I selected to play 2 games. After clicking to the next page I then got a suggested... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The staff were absolutely brilliant, helpful and went the extra mile. It was not to over crowded and although nothing spectacular, the food offered was perfect for a family, bowling night

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The bowling was good but.. The lane was not clean and clear of food and drink, from the previous users. Could not get hot drinks, because machine not working for the bar staff. Could not get nacho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tuesday deal was great. One game for 6 of us with burgers and chips was great price. Didn’t realise the junior burger included chips so I ordered more online and we all had plenty to eat!

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.


Contactgegevens

  • Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, Verenigd Koninkrijk

  • 0333 034 6100

4,4

Uitstekend

TrustScore 4.5 uit 5

182 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(182)

11.474 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Too noisy, check in staff ignore patrons

It is an ok place for family fun. However, too noisy for my needs. Also the staff are not too friendly at the ticketing area, very slow and would just ignore you. I now go somewhere else for bowling.

22 februari 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi Lwazi, thank you for taking the time to leave a review of Tenpin Eastbourne. We are very sorry to hear about the issues you experienced with the noise levels and that the customer service did not meet your expectations. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Eastbourne' for somebody to contact you regarding this. Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

I visited as a family

I visited as a family, the staff were polite, friendly and helpful.
It was good value for money and well organised.
The areas were clean.
We ordered food as part of our deal, this came quickly and the food was of good quality as were the drinks we ordered.
Overall a great experience, we will be making a return visit.

17 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi Kim, thank you for your 5* review of Tenpin Eastbourne! This all sounds amazing, we are so glad you had such a great experience. We can't wait to welcome you back again shortly! Best wishes-Leila

Beoordeeld met 3 van de 5 sterren

It was quite noisy which is acceptable…

It was quite noisy which is acceptable I suppose but could improve. The food needs addressing as not that good for the cost, we waited over an hour after placing our order.

20 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi Chris, thank you for leaving a 3* review of Tenpin Eastbourne. We appreciate your honest feedback regarding the noise levels, food quality, and wait times for the food and we will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope you will consider visiting us again soon. Best wishes-Leila

Beoordeeld met 2 van de 5 sterren

The accessibility getting into the…

The accessibility getting into the Tenpin is frankly shocking. I live in Hampden Park and visited Tenpin in my wheelchair. We travelled on foot, and myself in my chair as we are very local. Does every company assume visitors arrive by car if they use a wheelchair? There are no dropped kerbs leading up to the Tenpin, and one pavement where I think there may have been one was completely overgrown. In order to access the Tenpin I had to go on the road! Obviously this isn't a safe option and is completely unacceptable. What makes it more frustrating is I phoned to check about accessibility first.
The actual Tenpin was great, the staff helpful and the Karaoke was fun. But as a big company with lots of sites this needs to be looked at as a matter of urgency. The two stars reflect this.

20 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi Clare, thank you for your review of Tenpin Eastbourne. We understand and appreciate your concerns regarding accessibility and we are sorry that you felt it wasn't of an acceptable standard. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Eastbourne' for somebody to contact you regarding this. Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Staff is very friendly

Staff is very friendly. Safe and comfortable area.

20 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi Anish, thank you for your 5* review of Tenpin Eastbourne! We're so glad to hear this positive feedback. See you again soon! Best wishes-Leila

Beoordeeld met 4 van de 5 sterren

Good Bowling, bad pizza!

Good deal for 1 hour bowling for 6 people for £40. But the pizza included was awful. Cheap and tasteless.

12 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi there, thank you for your 4* review of Tenpin Eastbourne! It's lovely to hear that you found our Bowl n N Pizza package such a great deal but we are sorry to hear that the pizza was not up to a good standard. We will ensure that this is passed across to the relevant team for future improvements to be made. Regardless, we hope you'll give us another chance at some point in the future! Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

All was good

All was good, clean and happy helpful staff

20 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi there, thank you for leaving a 5* review of Tenpin Eastbourne! This is wonderful news and we look forward to welcoming you back again soon! Best wishes-Leila

Beoordeeld met 1 van de 5 sterren

Went in to tenpin eastbourne for a…

Went in to tenpin eastbourne for a booked bowling game there was a que of 3 people and 6 members of staff just standing around whilst 1 member served the games the food and the drinks why would you employ that many incompetent people to just stand around

12 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi Ashley, thank you for taking the time to leave a rating and review for Tenpin Eastbourne. We're sorry for any disappointment caused at your recent visit. We will be sure to pass your comments on. Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Easy party everything went smoothly and…

Easy party everything went smoothly and kids all
Had 🤩

12 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hello Cassie, Thank you for taking your time to leave us a brilliant 5* review. We are so pleased to hear that all players attending enjoyed the birthday celebrations with us! We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 4 van de 5 sterren

Booking was easy

Booking was easy, staff are professional and its a good atmosphere.

12 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi Jameel,

Thank you for your lovely 4* review at Tenpin Eastbourne! We are delighted to hear that you found the staff to be so helpful and friendly whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again for hopefully a 5* experience. Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

Staff were very helpful and were happy…

Staff were very helpful and were happy to give assistance if needed.

12 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi Carina, thank you for your lovely 5* review of Tenpin Eastbourne. We will be sure to pass this brilliant feedback on regarding our staff. We hope to see you again soon. Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

The staff were very helpful and friendly

The staff were very helpful and friendly

6 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hello Kaz, Thank you for taking your time to leave us a wonderful 5* review. We are pleased to hear that you found our team members friendly and helpful throughout your stay with us. We do hope to see you again very soon. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Nice place and both the bowling and the…

Nice place and both the bowling and the bar service were good.

6 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hello Luana, Thank you for taking your time to leave us a fantastic 5* review for our Tenpin at Eastbourne. We are so pleased to hear that you enjoyed your recent visit and were pleased with our bar staff. We do hope to see you again in the near future. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Birthday Party!

Had a booking for 6, but once we realised the original time wasn't going to work, the team were super accommodating and helped us reschedule hassle-free. The customer service was brilliant throughout, and a special shout-out to Aaron, who looked after our group and really elevated the vibe of the day. If I had to nitpick, the food could've come out a little quicker, but overall we had a fantastic experience and would definitely come back!

6 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hello
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was super accommodating with your rescheduling request and that you experienced brilliant customer service throughout your visit. It's fantastic to know that our team member elevated the vibe of your day. We appreciate your feedback regarding the food service speed and will certainly take this into consideration. We look forward to welcoming you back again soon! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Really helpful staff and quick service.

Really helpful staff and quick service.
All facilities were clean and tidy.
Great value for money.

4 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi Nicola
Thank you for your fantastic 5-star review! We are so pleased to hear that you found our staff helpful, our service quick, and our facilities clean and tidy. We're also delighted that you felt it was great value for money. We hope to welcome you back again soon! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Really good staff very friendly and…

Really good staff very friendly and helpful

6 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hey Jackie, thank you for the 5* rating of Tenpin Eastbourne. We're pleased to hear you had a good time and that the team provided friendly and helpful service. Hope to see you again soon!
Take care,
Kirsty

Beoordeeld met 4 van de 5 sterren

Looks great now

Looks great now. Much better seating.
Staff were not amazingly helpful. Stood chatting while we waited to be served.
Unfortunately our lane did not have any medium balls,all large,small or extra small so found it difficult to play well. We even checked on other lanes, that were not in use but no more reasonable weight balls. Apart from that we had a good time for my birthday.

6 augustus 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi Mandy
Thank you for your 4-star review! We're glad to hear you enjoyed the updated seating and had a good time celebrating your birthday. We're very sorry to hear about the issues you experienced with staff attentiveness and the limited ball selection on your lane. Your feedback is important to us and will be shared with the team for improvement. We hope to welcome you back again soon for an even better experience. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

The staff work so hard at David Lloyd…

The staff work so hard at David Lloyd Eastbourne, always happy to help. My daughter had a great time with her friends.

29 juli 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi Charlotte, thank you for taking the time to leave us this rating. We believe this was written for a different company to Tenpin, but we'll ensure that your comments are shared with them. We hope to welcome you to Tenpin Eastbourne in the future! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

Lovely staff and really fun experience…

Lovely staff and really fun experience with the kids

29 juli 2026
Logo Tenpin - Eastbourne

Antwoord van Tenpin - Eastbourne

Hi Rob, what a fabulous 5* review of Tenpin Eastbourne! We are so happy the best time was had and you found our team lovely and we can't wait to see you again soon! Best wishes - Mel

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer