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Tenpin - Eastbourne Reviews 

185
TrustScore 4.5 uit 5

4,4

Broadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB


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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Front of house staff were friendly and efficient , my children enjoyed their games of bowling. Venue is good however the food was appalling. Burgers were bone dry , buns were so dry they were falling... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great fun at bowling and the arcades, Friendly atmosphere. My son won lots of tickets and even other people playing gave him some! Staff were so lovely and friendly. A great afternoon!

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I had a lovely time here with my two daughters who are 5 and 7. My only grumbles are that when I went to book online I selected to play 2 games. After clicking to the next page I then got a suggested... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We recently visited Eastbourne Tenpin, for a Saturday afternoon of games for two teenage boys. The centre was busy, however despite this the staff seemed content in their work and willing and ready fo... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.


Contactgegevens

  • Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, Verenigd Koninkrijk

  • 0333 034 6100

4,4

Uitstekend

TrustScore 4.5 uit 5

185 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(185)

11.588 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Unfortunately I suffered a shoulder…

Unfortunately I suffered a shoulder injury and could not play however I was able to use my play as credit so the boys enjoyed snacks with there bowling, they enjoyed getting strikes

20 mei 2026
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Antwoord van Tenpin - Eastbourne

Hello there, Thank you for taking your time to leave us a great 5* review for our Tenpin in Eastbourne! We are thrilled to hear that you enjoyed your recent visit to us. We do hope you get better soon! Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Saturday afternoon of fun and games

We recently visited Eastbourne Tenpin, for a Saturday afternoon of games for two teenage boys. The centre was busy, however despite this the staff seemed content in their work and willing and ready for getting guests checked in for bowling, and managing pool table bookings swiftly. Basket meals were ordered and came out fairly quickly thereafter, and the boys enjoyed the chicken nuggets and hot chips snack, before having some time on the arcade games. A good afternoon’s entertainment.

20 mei 2026
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Antwoord van Tenpin - Eastbourne

Hello Sharon, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time at our Tenpin in Eastbourne! We are pleased to hear that our team where doing well over our busy period. We do hope to see you all again very soon for some more bowling fun! Best Wishes - Kimberley

Beoordeeld met 5 van de 5 sterren

I remember the old tenpin which was…

I remember the old tenpin which was kinda bland but its now looking incredible i enjoyed my time with family and friends i would recommend it to people who want a nice chill afternoon or just havent visited for a while

13 mei 2026
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Antwoord van Tenpin - Eastbourne

Hi Riley, thank you for leaving Tenpin Eastbourne a stunning 5* rating. We are thrilled to hear you love our new look and had a great time with us recently. We hope to welcome you, your family, and friends back again soon! Best wishes - Kaylee

Beoordeeld met 5 van de 5 sterren

The staff were brilliant and really…

The staff were brilliant and really engaged with the children. That all had a great time.

13 mei 2026
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Antwoord van Tenpin - Eastbourne

Hello Emma,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. It's great to hear the staff were brilliant and engaged so well with the children, ensuring everyone had a fantastic time. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Riley at Eastbourne Tenpin in…

Riley at Eastbourne Tenpin in particular was superb hosting our daughter's 11th birthday party - give that fella a payrise!

2 mei 2026
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Antwoord van Tenpin - Eastbourne

Hi Annie, thank you for leaving Tenpin Eastbourne a lovely 5* rating and review! We're happy to hear that the birthday party was a success! We appreciate you mentioning our team member; we'll be sure to pass along your kind words and recognition. Thanks for your positive feedback! We hope to see you all again soon! Best wishes - Rosie

Beoordeeld met 4 van de 5 sterren

Pool tables pretty good

Pool tables pretty good, service pretty good, clean & tidy.

1 mei 2026
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Antwoord van Tenpin - Eastbourne

Hi Martin, thank you for the 4* rating of Tenpin Eastbourne. We're glad to hear that you had a nice time and enjoyed the pool tables. We appreciate your kind words. Hope to see you again soon.
Take care,
Kirsty

Beoordeeld met 5 van de 5 sterren

Good experience

Nice, clean place and plenty to do.

6 mei 2026
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Antwoord van Tenpin - Eastbourne

Hi Gareth, thank you so much for the excellent 5* review of Tenpin Eastbourne! We are really pleased to hear you had a great visit us. We can't wait to see you again soon for another 5* experience! Best wishes, Jade

Beoordeeld met 4 van de 5 sterren

The facilities were clean and well…

The facilities were clean and well maintained and the staff were helpful

6 mei 2026
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Antwoord van Tenpin - Eastbourne

Hi Lee, thank you for rating Tenpin Eastbourne 4*! It's great to hear that our team were able to help and that you found the venue clean. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade

Beoordeeld met 4 van de 5 sterren

Staff need to smile!

The experience was great once it started.
Would have been better if the staff smiled and at least acted as if they knew what was happening. My game wouldn’t start, they said I hadn’t paid, I had I booked online with a 2 for 1 birthday offer!

6 mei 2026
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Antwoord van Tenpin - Eastbourne

Hello Anon,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We're glad you enjoyed the experience once it began. We regret the initial issues you faced with the game start and the payment confusion regarding your birthday offer. We'll address the team's demeanor to ensure a more positive and informed interaction in the future. Thanks for your feedback and we hope to welcome you back again soon. All the best ~ Laura

Beoordeeld met 2 van de 5 sterren

Staff demotivated and extremely…

Staff demotivated and extremely unhelpful low standards, dirty and quite chaotic when ordering service

6 mei 2026
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Antwoord van Tenpin - Eastbourne

Hello Sharon,
Thank you for taking the time to rate Tenpin Eastbourne 2 stars. We appreciate your feedback regarding the team's service and the environment. We'll share this to improve standards, and hope to welcome you back. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Good atmosphere

Good atmosphere
Nice staff

6 mei 2026
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Antwoord van Tenpin - Eastbourne

Hello Hema,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We're glad you enjoyed your experience with us! Thank you for your positive feedback regarding our atmosphere and staff. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

The staff were so helpfull and…

The staff were so helpfull and attentive Riley our party organiser was amazing food was lovely and on time. I highly recommend it to others

6 mei 2026
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Antwoord van Tenpin - Eastbourne

Hi Emma, thank you for taking the time to leave such a great 5* review of Tenpin Eastbourne! We are so pleased you had the best time celebrating a birthday and that you would recommend us! We will be sure to pass your lovely feedback on and we very much hope to welcome you back again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Half price Tenpin Tuesday was really…

Half price Tenpin Tuesday was really good value, though the accessibility option is missing from the online booking form :(

29 april 2026
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Antwoord van Tenpin - Eastbourne

Hi Stephanie,

Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

Staff were friendly and attentive and…

Staff were friendly and attentive and the gift bundle for the birthday boy is super generous! Would recommend!

18 april 2026
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Antwoord van Tenpin - Eastbourne

Hello Leah, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Eastbourne! We are pleased to hear the birthday boy was pleased with his gift. We do hope to see you again very soon. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Well organised ,

Well organised ,

29 april 2026
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Antwoord van Tenpin - Eastbourne

Hi Natasha,

Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a lovely time whilst on your recent visit to us. It's great to hear you found the venue so organised, and we hope to welcome you back again very soon! Best wishes- Steph

Beoordeeld met 1 van de 5 sterren

There kicked us out of karaoke

There kicked us out of karaoke, I paid 1 hours worth and got kicked out of 35. very poor service, we was trying to be the next Beyoncé. Very very poor with the way the managers acted. wouldn’t even give me a refund.

28 april 2026
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Antwoord van Tenpin - Eastbourne

Hello Zac,
Thank you for taking the time to rate Tenpin Eastbourne 1 stars. We appreciate you bringing this to our attention. We're sorry your karaoke experience was cut short and that the service and management interaction did not meet expectations. If you email us your experience at customer.feedback@tenpin.co.uk so we can review this with our head office. We hope that your next experience is the 5 star experience we wish to give all our customers. All the best ~ Laura

Beoordeeld met 4 van de 5 sterren

We had a good time

We had a good time, the only thing that could be improved is the balls were quite greasy so it was harder to bowl.

29 april 2026
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Antwoord van Tenpin - Eastbourne

Hello Toni,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We're glad you had a good time. We appreciate your feedback about the bowling balls, and we'll look into improving their condition for a better experience. We hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Enjoyable,but busy

Arrived slightly early. Gave us our Lane number and roughly how long we'd have to wait.
Area was clean.
We had a great game at a great price.
Booking process was easy.

29 april 2026
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Antwoord van Tenpin - Eastbourne

Hi Sharon, thank you for the 5* rating of Tenpin Eastbourne. We're pleased to hear you had a great time and that everything ran smoothly. We appreciate your kind words and we look forward to your return!
Take care,
Kirsty

Beoordeeld met 3 van de 5 sterren
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Antwoord van Tenpin - Eastbourne

Hi Philip, thank you for taking the time to review Tenpin Eastbourne! We're sorry that you found the pricing expensive and we will be sure to pass on your feedback. We have some great deals available on different days of the week which can be found on our website here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes - Adelaide

Beoordeeld met 3 van de 5 sterren

My son had a lovely time but I couldn't…

My son had a lovely time but I couldn't get to the lanes with my disabled son who was in a pram as we was given lanes right in the middle where there was big party's I asked if we could have the 2 lanes that are separate but they said no they was booked or if I could have the end lanes
So I spent my sons whole birthday walking around
I couldn't even play bowling g because of this and I spent 100 for us all to play

29 april 2026
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Antwoord van Tenpin - Eastbourne

Hi Jennifer
We're sorry your son's birthday visit wasn't ideal. We regret that the lane placement made it difficult for you to participate and that we couldn't accommodate your request. We'll review our lane allocation process to improve accessibility for all guests. Thank you for your feedback. Best wishes - Clare

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