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Tenpin - Leeds Reviews 

134
TrustScore 4 uit 5

4,1

13 Merrion Way, Leeds, LS2 8BT Leeds, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy to find and simple to get going from a pre booked slot. There was a fair amount to do afterwards, I’d definitely go again with a group or just as a couple.

Beoordeeld met 3 van de 5 sterren

All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens

  • 13 Merrion Way, Leeds, LS2 8BT, Leeds, Verenigd Koninkrijk

  • 0333 034 6100

4,1

Goed

TrustScore 4 uit 5

134 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(134)

11.179 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic night

Fantastic night

Plenty to do, very helpful staff

5 mei 2026
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Antwoord van Tenpin - Leeds

Hello Ellie,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We appreciate your 5-star rating! We're happy you had a fantastic night and found our staff helpful with plenty to do. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Beoordeeld met 2 van de 5 sterren

Excape room

So disappointed with the excape room and the customer service provided by the original member of staff, got refused access because no ID (even tho I am over 18 🤣🤣) but then he went and got his manager who was a lot more polite and respectful and understanding of the fact I physically don’t own ID and the fact I work full time and couldn’t just reschedule which is what the original guy was trying to force me to do, In the end got an hour worth of bowling as a substitute and offered a free game of pool after so thanks to the manager.

6 mei 2026
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Antwoord van Tenpin - Leeds

Hello Will,
Thank you for taking the time to rate Tenpin Leeds 2 stars. We appreciate you sharing your experience. We regret the initial issue with access and the customer service you received. We're glad the manager was able to offer a more positive resolution with bowling. We'll address your feedback internally to improve our team's handling of similar situations. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren
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Antwoord van Tenpin - Leeds

Hello Yousuf,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We're happy you had an amazing experience and that our staff were supportive! Thank you for your five-star rating; we appreciate it. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

experienced a difficulty but staff were…

experienced a difficulty but staff were quick to sort it

8 april 2026
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Antwoord van Tenpin - Leeds

Hello Customer 2,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We're happy to hear that our staff quickly resolved the difficulty you experienced. Thank you for your positive feedback; we appreciate it and look forward to welcoming you back again soon. All the best ~ Laura

Beoordeeld met 3 van de 5 sterren

Bowling was great and good quick set…

Bowling was great and good quick set up. Bar takes ridiculously long to get served because the bar staff chat to each other whilst taking two to pour a Guinness. Took us almost 20 minutes to get served and finally sit down to bowl. Which is crazy considering I was second in the queue. Great venue but need to have a meeting with your bar team about standards.

29 april 2026
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Antwoord van Tenpin - Leeds

Hi Josh, thanks for leaving a rating and review for Tenpin Leeds! We appreciate your feedback and we're glad you enjoyed the bowling experience. We're sorry the bar service was slow. We will address this with our team to improve our service standards in the future. Thanks for taking the time to leave us a review and we hope to see you again soon! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

Great experience – clean, good value and friendly staff

I visited with my partner for bowling and had a great time. The place was clean, and booking online was easy with a reasonable price including a cheeseburger and chips. We played one game, had lots of laughs, and the staff were very friendly and helpful. We would definitely visit again.

22 april 2026
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Antwoord van Tenpin - Leeds

Hi Mona, thank you for the fab 5* review for Tenpin Leeds! We're thrilled to hear that you had a great time with your partner and that you enjoyed the bowling, food and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide

Beoordeeld met 4 van de 5 sterren

Overall experience was great

Overall experience was great. Can’t argue with 50% off some drinks on a Tuesday night and super cheap tenpin bowling. 4 stars for a cheap night out on the wrong side of payday!!

Had a great night out following a team meeting in Leeds. 2 games under a tenner!!

Staff were great too!

Only downside was the classic burger I had which was pretty horrible. Had chewy,gristly,crunchy bits in it. It was a double patty but they were really thin. I’m not keen on burgers anyway but the choice was limited. Not expecting 5star for fast food, but it wasn’t very fast either. Fries were the only saving grace in that meal!

Ordered at the table using qr code, and impressed with bar service.

Overall would defo go back on a Tuesday with that sort of deal. But would avoid food in future. Hence the 4 stars

29 april 2026
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Antwoord van Tenpin - Leeds

Hi Sara
We're glad you enjoyed the cheap bowling and drinks! We appreciate your feedback regarding the burger; we'll look into the food quality and preparation time. We're happy the staff and bar service impressed you. We hope to see you again on a Tuesday! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Yungblud

We popped in because it was so busy around the arena. Found somewhere to sit and service was very quick, drink brought to our table.

21 april 2026
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Antwoord van Tenpin - Leeds

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had an excellent time at our Tenpin in Leeds. We do hope to see you again very soon! Best Wishes - Kimberley

Beoordeeld met 5 van de 5 sterren

Very nice staff

The staff , and it didn’t take long for a lane was straight in

17 april 2026
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Antwoord van Tenpin - Leeds

Hi Kai, thank you for taking the time to leave a lovely 5* review of Tenpin Leeds! It is so nice to hear you found our team great and that there was not a long wait for your lane! We hope this means you will visit us again soon and we can't wait to welcome you back soon soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

We had a great time there and the staff…

We had a great time there and the staff was very helpful and friendly

21 april 2026
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Antwoord van Tenpin - Leeds

Hello, thank you very much for the brilliant 5* review of Tenpin Leeds! It is lovely to see you had such an enjoyable visit and found our wonderful team helpful and friendly and we can't wait to see you again soon! Best wishes - Mel

Beoordeeld met 4 van de 5 sterren

Great day out

Really nice atmosphere, staff helpful, food could be slightly better but it's cheap and cheerful and good for kids standards. Lots of activities under one roof. Lots of offers. Will definitely go back again.

21 april 2026
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Antwoord van Tenpin - Leeds

Hi Sonia
Thank you for your review! We're happy you enjoyed the atmosphere and found our team helpful. We appreciate your feedback on the food and are glad you found our activities and offers appealing. We look forward to your next visit! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

I go ten pin bowling every Wednesday…

I go ten pin bowling every Wednesday morning with 3 of my friends and we have 2 games.
We get consetions so it's value for money for us.
We really enjoy ourselves alot and we are very competitive between ourselves.
We like the ambience of the bowling alley alot with flashing bright lights and disco music.

14 april 2026
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Antwoord van Tenpin - Leeds

Hi Jonathan
We're happy to hear that you and your friends enjoy your weekly bowling games! It's great you find value in our concessions and appreciate the atmosphere. We appreciate your positive feedback! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Lane i was in was clean food was…

Lane i was in was clean food was brought in a timely manner

21 april 2026
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Antwoord van Tenpin - Leeds

Hi Sara
We're happy to hear that you had a positive experience with the cleanliness of your lane and the promptness of the food service. Thank you! Best wishes - Clare

Beoordeeld met 4 van de 5 sterren

4 Star review

The games, staff and the pool. You guys can do better with the taste of the nuts…

19 april 2026
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Antwoord van Tenpin - Leeds

Hello Kayode,
Thank you for taking the time to rate Tenpin Leeds 4 stars. We're glad you enjoyed the games, staff, and pool. We appreciate your feedback about the nuts and will look into improving their taste. We hope to welcome you back again soon. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Bowling is really good there

Made my two boys day when we went

21 april 2026
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Antwoord van Tenpin - Leeds

Hi Donna,

Thank you for your fantastic 5* review at Tenpin Leeds! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

Great venue

Great venue, & atmosphere

15 april 2026
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Antwoord van Tenpin - Leeds

Hi Michelle, thank you very much for the amazing review of Tenpin Leeds! We are so pleased you had the best time and enjoyed the atmosphere and we can't wait to welcome you back again soon! Best wishes - Mel

Beoordeeld met 4 van de 5 sterren

Staff friendly and easily changed our…

Staff friendly and easily changed our bowing time. Great value with school holiday deal of bowling with food.

10 april 2026
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Antwoord van Tenpin - Leeds

Hello Rachel,
We appreciate you rating Tenpin 4 stars! We're happy to hear our team was friendly and accommodating in changing your bowling time. It's great you enjoyed the school holiday deal. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

The Easter deal

The Easter deal
with the karaoke deal on Easter was a great opportunity and amazing time to spend the day and the arcade is always a bonus

15 april 2026
Logo Tenpin - Leeds

Antwoord van Tenpin - Leeds

Hi Millie, thank you for the fab 5* rating for Tenpin Leeds! We're so pleased that you enjoyed our Easter deal and that you had an amazing time. We hope to see you back again soon! Best wishes - Adelaide

Beoordeeld met 1 van de 5 sterren

The reason being

The reason being, there was a security guy at the door and he wouldn’t even let us in without ID, when I rung customer service, she spoke to her manager and they said there shoudnt even be security at the location, the security guy was giving wrong info and then the manager said different info and he said he doesn’t know what the customer service is on about. The security guy was only there from 7-9pm. Doesn’t make sense. All because they have a bar there. I was only bowling. Ridiculous. But if you have a booking you can walk straight in, which we wasn’t told until an hour later after trying to get in. Guess he was just doing his job. But what a waste of my life waiting.

15 april 2026
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Antwoord van Tenpin - Leeds

Hello Ijjaz,
Thank you for taking the time to rate Tenpin Leeds 1 star. We appreciate you taking the time to share your experience. We're sorry that the security requirements caused confusion and kept you from bowling. We'll look into the conflicting information you received to ensure a smoother entry process in the future. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Everything was great lovely staff great…

Everything was great lovely staff great atmosphere had a fantastic time

15 april 2026
Logo Tenpin - Leeds

Antwoord van Tenpin - Leeds

Hi Amy, thank you for the lovely 5* review for Tenpin Leeds! We're so thrilled to hear that you had a fantastic time and that you enjoyed the atmosphere at the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide

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