Our grandchildren thoroughly enjoyed the bowling and playing pool. Checking in at the desk was easy. The meeting venue has benefited from new, more comfortable seating. However, a MAJOR let down were... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My daughter and her friends really enjoyed bowling for her birthday. We had the deal with the children's meal. Every basket was empty, so im assuming everyone enjoyed 😁 also noticed a karaoke room, s... Toon meer
Bedrijf heeft geantwoord
Had a great time however, both male and female toilets were beyond disgusting with urine everywhere (yes in both female and male toilets) and sick all across one of the male toilets. Glass cups were l... Toon meer
Bedrijf heeft geantwoord
Brilliant place to have a good time. They offer bowling, arcade and escape rooms. There is fun for all ages. It is relatively cheap. The customer service is great, everyone seems to have a great attit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Parc Tawe, The Strand, Swansea, SA1 2AX, Swansea, Verenigd Koninkrijk
- 0333 034 6100
4,2
Goed
153 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick check-in
Quick check-in
Booked online super easy.
Great fun.
Great location loads to keep everyone occupied
8 april 2026
Antwoord van Tenpin - Swansea
Hi Helen,
Thank you for your amazing 5* review at Tenpin Swansea! It's great to hear you've had such a lovely time on your recent visit to us. We are delighted you've had no issues with your check in upon arrival and hope to welcome you back again very soon! Best wishes- Steph
Booked my daughters birthday party here…
Booked my daughters birthday party here for her and 11 kids, can’t fault the price and everything included, staff were amazing
15 april 2026
Antwoord van Tenpin - Swansea
Hi Rebecca, what a fantastic review of Tenpin Swansea! We are really happy to see you had a great time celebrating your daughters birthday and found this good value for money! We are also pleased to hear you found our team amazing and we can't wait to see you again soon! Best wishes - Mel
Easy to book online
Easy to book online. Very friendly staff and great fun all round. Highly recommended for parents to keep highly energised teens entertained. My boy and I had a great time. My thanks to the staff for running a great venue for families and cool youngsters.
15 april 2026
Antwoord van Tenpin - Swansea
Hi Clive, thanks for leaving a rating and review for Tenpin Swansea!
We're happy to hear that booking was easy and that you had great fun! It's wonderful the staff made your visit special and that your family enjoyed the venue. We appreciate your recommendation and we hope to see you again very soon! Best wishes - Rosie
Great family fun
Great family fun, quick service with check in and food hopefully will be enjoying again this year
15 april 2026
Antwoord van Tenpin - Swansea
Hi Amanda, thank you for the 5* review for Tenpin Swansea! It's great to hear that you had a fun time with your family and that you enjoyed the service and the food. We hope to see you again soon! Best wishes - Adelaide
Good experience
No faffing about, straight to the bowling lane. Staff were nice and accommodating as well as the state of the site itself.
15 april 2026
Antwoord van Tenpin - Swansea
Hi Evan, thank you for the fab 5* rating for Tenpin Swansea! We're delighted to hear that you enjoyed the service from our team and the venue, and we look forward to seeing you again soon! Best wishes - Adelaide
Antwoord van Tenpin - Swansea
Hi there, thank you for rating Tenpin Swansea 5*! We're thrilled to hear that you always have fun and find our booking process online to be straight forward. We can't wait to see you back again soon! Best wishes, Jade
Antwoord van Tenpin - Swansea
Hi Liz, thank you for the excellent 5* rating for Tenpin Swansea! We're so glad to hear that you enjoyed the service, pricing and the atmosphere, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Staff very friendly
Staff very friendly, food was excellent, staff goes out of there way to support you in the arcade
8 april 2026
Antwoord van Tenpin - Swansea
Hi Nicola, thank you for leaving Tenpin Swansea an amazing 5* rating. We are thrilled to hear you enjoyed the food you ordered and that our staff had a positive impact on your visit. We hope to welcome you again soon! Best wishes - Kaylee
Well impressed
Well impressed with the new bowling lanes and the whole new set up of Tenpin swansea. Great night out. Easy to book. Easy to park.
8 april 2026
Antwoord van Tenpin - Swansea
Hello Donna, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Swansea! We are thrilled to hear that you had a great evening with us and found us easy to book with. We do hope to see you again very soon. many Thanks - Kimberley
Antwoord van Tenpin - Swansea
Hello John, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us. We do hope to see you again very soon. Many Thanks - Kimberley
My wife and 5 year old had a great time…
My wife and 5 year old had a great time as well as the arcade which is great. It is so much better since the renovation.
1 april 2026
Antwoord van Tenpin - Swansea
Hi there,
Thank you for your fantastic 5* review at Tenpin Swansea! it's great to hear you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Antwoord van Tenpin - Swansea
Hi Andrew! What a brilliant 5* review of Tenpin Swansea! We are so happy you had a great family day out with us and we can't wait to see you all again soon for some more bowling fun! Best wishes - Mel
Antwoord van Tenpin - Swansea
Hi Aj,
Thank you for your fantastic 5* review at Tenpin Swansea! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Antwoord van Tenpin - Swansea
Hi Jeremy, what a wonderful 4* review of Tenpin Swansea! We are delighted you had a great first visit your grandson and we can't wait to welcome you back again soon! Best wishes - Mel
Had a great time staff were very…
Had a great time staff were very helpful and my grandsons had a wonderful time
1 april 2026
Antwoord van Tenpin - Swansea
Hi Wayne, what a great 5* review of Tenpin Swansea! We are thrilled you had a fun time with your grandson and found our team very helpful and we can't wait to see you again soon! Best wishes - Mel
Good service even though it was busy…
Good service even though it was busy because it was the start of the school holidays, it was my daughters 15th birthday and they had the karaoke booth for half hour after bowling which was enjoyed by all, then the escape room, I find that since adding these extras into there it made the experience more enjoyable
29 maart 2026
Antwoord van Tenpin - Swansea
Hi Allison, thank you for the 5* rating of Tenpin Swansea. We're glad you enjoyed your experience, especially with the added attractions making your daughter's 15th birthday memorable. Thank you for your positive feedback!
Take care,
Kirsty
Super value for money and great fun
Very quick being served, very clean and well organised. Kids loved it! Such good value for money too
30 maart 2026
Antwoord van Tenpin - Swansea
Hi Kelly, thank you for taking the time to leave a 5* rating and review of Tenpin Swansea. We're delighted to hear that you had a great experience and that you received quick and great service. Hope to see you again soon.
Take care,
Kirsty
Decent
You can’t really get bowling wrong. The price of the drinks was excellent as half price Tuesday. The game play was good as well. Toilets are absolutely disgusting, not the first time. The pool tables are too close to the bowling lanes. Overall it does what it says on the tin
1 april 2026
Antwoord van Tenpin - Swansea
Hi Anthony, thank you for the 4* review for Tenpin Swansea! We're so pleased to hear that you enjoyed the Tenpin Tuesday drinks offer and the bowling, however we're sorry to hear that there had been issues with the cleanliness of the toilets. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
We played air hockey for a bit and had…
We played air hockey for a bit and had fun but the counter wasn't working so only one side would recieve points
1 april 2026
Antwoord van Tenpin - Swansea
Hi Jasmine, thank you for leaving Tenpin Swansea a 4* rating and review! We're glad you enjoyed the air hockey! We're also sorry to hear about the counter issue and appreciate you bringing this to our attention. We'll ensure this feedback is passed onto the correct teams for future improvements to be made. We look forward to seeing you again soon! Best wishes - Rosie
Antwoord van Tenpin - Swansea
Hi there
We're happy to hear that you received quick service in the sorting lane and with your drinks. Thank you for your positive feedback; we appreciate it. Best wishes - Clare
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.