I would have given 5 stars but was surprised the reduced meal for my girls, cheeseburger and chips, didn't have a little drink. I was told where I could buy them but thought 36 pounds was enough in i... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieTelford, St Quentins Gate, Telford, Shropshire, TF3 4EJ Telford, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bowlin was good but no lighter medium/large balls, but beer tasted nasty (lines needed cleaning) and over priced with 10%head instead of 5%, bar service slow and not accommodating. Staff all looked... Toon meer
Bedrijf heeft geantwoord
Visited on a Tuesday which was 50% off, was really busy but the staff member got us booked in with only a 30minute wait, he was very helpful and friendly. Would recommend booking online before for a b... Toon meer
Bedrijf heeft geantwoord
My son has his 5th birthday party here and the staff were really good, the process was really easy to book, pay and how they ran the parties whilst there is really good too. Everyone enjoyed it a lot.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Telford, St Quentins Gate, Telford, Shropshire, TF3 4EJ, Telford, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
123 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I sent a message to request a refund as…
I sent a message to request a refund as my grandson had broken his arm. No response, so we attended but was very difficult. Disappointing not getting any sort of reply.
31 maart 2026
Antwoord van Tenpin - Telford
Hello, thank you for getting in touch! We are very sorry to hear that your grandson had broken his arm and that you did not have a response to your refund request! We would like to look into this further for you so can you please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Telford' Best wishes - Mel
Antwoord van Tenpin - Telford
Hi Tyler,
Thank you for your fantastic 5* review at Tenpin Telford! It's great to see you've had such a great day out with us and we look forward to welcoming you back again very soon! Best wishes- Steph
Food was good could of been more than…
Food was good could of been more than one member of staff on bar servie was abit slow
1 april 2026
Antwoord van Tenpin - Telford
Hi Sarah,
Thank you for your fantastic 5* review at Tenpin Telford! It's great to see you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back very soon! Best wishes- Steph
Happy and fun
We were welcome with friendly faces and when we had an problems the staff was happy to help to make sure are games went on
1 april 2026
Antwoord van Tenpin - Telford
Hi Joanna, thank you for leaving Tenpin Telford a lovely 5* rating! We appreciate your kind words and feedback! We're happy to hear that our team made you feel welcome and assisted with any issues to ensure your games went smoothly. We look forward to seeing you again soon for some more bowling fun! Best wishes - Rosie
Great tenpin.
Tenpin at Telford was clean and we had a good time.
I've marked it down because when we got there there was such a long queue and only one person on the til. There was 5 people in total behind with them. One in particular literally just stood there chatting. However in saying that the person that did serve us was so friendly and lovely and I felt bad for them as they were doing all they could do to get down the queue.
22 maart 2026
Antwoord van Tenpin - Telford
Hello, Thank you for taking your time to leave us a wonderful 4* review. We are pleased to hear that you enjoyed your recent visit to our Tenpin in Telford and found the location clean and tidy. We are sorry to hear about the wait time you experienced. We will pass your feedback onto our team to help us gain that final star. We do hope to see you again soon. Best Wishes - Kimberley
Excellent party
Booked a party for my son and his 5 friends. Great if you want a party for a small amount and price is good. The pizza and chips for each child was good and the birthday boy got a bowling pin (that his friends signed), a bag and T-shirt. He loved these gifts. They were also happy for you to bring your own cake.
25 maart 2026
Antwoord van Tenpin - Telford
Hi Claire, thank you for the 5* review for Tenpin Telford! We're so pleased to hear that you had a lovely party celebration for your son and that you enjoyed our bowling party package. We hope to see you again soon! Best wishes - Adelaide
Wonderful kids party
My daughter had a fabulous time at her 8th birthday party. Great set up and lovely party food. The staff really made it fun. We had an issue with a ball getting stuck on the lane and it was resolved very promptly. Highly recommend.
25 maart 2026
Antwoord van Tenpin - Telford
Hi there, thank you for leaving Tenpin Telford a lovely 5* rating. We are so pleased to hear your daughter had a great birthday with us and that the issue you faced was resolved quickly. We hope to welcome you and your family back again soon for more fun! Best wishes - Kaylee
Hi there we went bowling as a family on…
Hi there we went bowling as a family on Tuesday this week and ordered food along with 2 games of bowling there was a lack of suitable bowling balls and had to make do with whatever was available and the food we ordered was cold and the pizza looked like it came out of a freezer and was luke warm. I'm very Disappointed with the whole experience so we left early leaving my 14 year old daughter very upset as she wanted to play in the arcade.
25 maart 2026
Antwoord van Tenpin - Telford
Hi Andrew
We appreciate you rating Tenpin. We are sorry the bowling balls were limited and the food was cold. We'll address the food quality and ball availability. We regret your daughter was upset and you left early. Please email customer.feedback@tenpin.co.uk with the details of your visit and the subject "Review - Telford" and our team will reach out to you. Best wishes - Clare
Antwoord van Tenpin - Telford
Hi Mark
We're glad you had a great time. Thank you for sharing your positive experience with us; we appreciate it greatly. Best wishes - Clare
Antwoord van Tenpin - Telford
Hi Sophie
We're happy your 7-year-old's birthday party was fabulous! We appreciate your suggestion and are so glad you enjoyed your experience with us. Best wishes - Clare
Pool
It was great me and my mate came in to play pool and there were so many good locations for the pool tables and they were at the best place
25 maart 2026
Antwoord van Tenpin - Telford
Hi Richie
We're happy to hear that you and your friend enjoyed playing pool! It's great to know that you found the table locations to be ideal. Thank you for your positive feedback. Best wishes - Clare
Antwoord van Tenpin - Telford
Hi Anu, thank you so much for the brilliant 5* rating of Tenpin Telford. We are thrilled to hear you had an amazing experience and that the children also enjoyed themselves. Hope to see you again soon.
Take care,
Kirsty
Toilets were disgusting.
Bowling was fun and our lane was free on time. Unfortunately the men’s toilets were unclean & messy. Toilets were blocked and wet, not a nice experience for my young sons.
7 maart 2026
Antwoord van Tenpin - Telford
Hi Nisha, thank you for leaving Tenpin Telford a rating and review. We're glad you enjoyed bowling and that your lane check-in was smooth. We're sorry the condition of the toilets negatively impacted your visit. We'll address this immediately with the team to improve our services in the future. Thanks for your feedback and we hope to see you again soon! Best wishes - Rosie
My wife and I booked for midweek
My wife and I booked for midweek. Friendly staff, great time.
3 maart 2026
Antwoord van Tenpin - Telford
Hi Stephen, thank you so much for the wonderful 4* review of Tenpin Telford! We are delighted to see yourself and your wife enjoyed your recent visit and found our team friendly and we can't wait to see you both again soon! Best wishes - Mel
Antwoord van Tenpin - Telford
Hello, thank you so much for the excellent 5* review of Tenpin Telford! We are thrilled the best time was had and we can't wait to see you again soon! Best wishes - Mel
Antwoord van Tenpin - Telford
Hi Thomas
We're happy you had a good night and that our team was helpful! Thanks for the great rating and review. We hope to see you again soon! Best wishes - Clare
Cost
It's a nice bowling ally but is so expensive, and not value for money.
Lanes are not very oiled.
If you earn thousands its a nice place to visit. For most people it to pricey.
They do cheaper times but these are usually in the week and evenings when kids have school the next day.
28 februari 2026
Antwoord van Tenpin - Telford
Hi Shaun
Thank you for your feedback. We acknowledge your concerns about pricing and lane conditions. We'll review our pricing structure and lane maintenance to improve the experience for everyone. We appreciate your time. Best wishes - Clare
Lane 12 was bad l,the ball kept going…
Lane 12 was bad l,the ball kept going to the right hand side so I didn't enjoy the 2 games I played with my friend
21 februari 2026
Antwoord van Tenpin - Telford
Hi Joanna,
Thank you for your 3* review at Tenpin Telford! We are very sorry to hear you've not had a great time whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. Best wishes- Steph
Antwoord van Tenpin - Telford
Hi Laura, thank you for leaving Tenpin Telford an amazing 5* rating and review! We're happy our staff and atmosphere were great during your visit. Thank you for your positive feedback; it truly means a lot to us. We look forward to seeing you again soon! Best wishes - Rosie
very overpriced for what it is and the…
very overpriced for what it is and the food was disgusting. Made me ill.
20 februari 2026
Antwoord van Tenpin - Telford
Hello Chris,
Thank you for taking the time to rate Tenpin Telford 2 stars. We regret that our prices seemed too high and the food quality was unsatisfactory, leading to illness. We'll review your comments carefully and pass this over to the venue for training and improvement purposes. All the best ~ Laura
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.