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Tenpin - Wakefield Reviews 

94
TrustScore 4 uit 5

4,2

Trinity Walk, WF1 1QS Wakefield, England, GB


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Beoordeeld met 5 van de 5 sterren

We arrived 15 minutes early for a family bowling session.The man on reception was really polite and cheerful and said our lane was ready.We had great fun with our 3 grandsons,aged 7-12.The pizza was d... Toon meer

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Beoordeeld met 4 van de 5 sterren

The ten pin bowling was fantastic, we took my grandchildren it was expensive for one game but the kids enjoyed it they also played some of the arcade games too. We looked at doing an escape room but... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Staff needs to be more attentive, waited 10 mins to check in, staff member ignored us and another couple in front of us while he was faffing around in the cupboards ! Our lanes broke down twice, we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First time we have visited the Tenpin in Wakefield - great to have a new tenpin facility in the city. Very impressed with the facilities there - 24 lanes for bowling plus lots of other arcade games.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin Wakefield is easy located in the heart of Trinity Walk in Wakefield city centre and easy to reach from across West Yorkshire. With modern bowling lanes and dynamic LED lighting, we're a top spot for families, groups and proper nights out. And it's not just bowling. We've got laser tag, private karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Wakefield, sorted.


Contactgegevens

  • Trinity Walk, WF1 1QS, Wakefield, England, Verenigd Koninkrijk

4,2

Goed

TrustScore 4 uit 5

94 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(94)

10.872 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Staff were nice

Staff were nice
Booking process was easy
The pizza was nice

6 augustus 2026
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Antwoord van Tenpin - Wakefield

Hi Dorcas
Thank you for your fantastic 5-star review! We are so pleased to hear that you found our staff nice, the booking process easy, and enjoyed your pizza. We look forward to welcoming you back again soon! Best wishes - Clare

Beoordeeld met 2 van de 5 sterren

Very very very rude staff and drinks…

Very very very rude staff and drinks took ages to be ready. We ordered drinks from the lane before our first game of bowling and we had to go and ask twice about them, eventually bringing them back ourselves near the end of our first game - and there were six of us with a couple of young kids, so we weren't going fast!

6 augustus 2026
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Antwoord van Tenpin - Wakefield

Hello
We are very sorry to hear about your experience with our staff and the significant delay in receiving your drinks. This is certainly not the service we aim to provide, especially when you have young children with you. Your feedback is important and will be shared with the team for improvements. Best wishes - Clare

Beoordeeld met 1 van de 5 sterren

Booked online

Booked online, only to find that for Laser Tag the online price is 300% more than walk in price! Questioned this with staff, they couldn't belive it.

4 augustus 2026
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Antwoord van Tenpin - Wakefield

Hi Stephen, firstly, thank you for leaving a review of Tenpin Wakefield. We are very sorry to hear about the issues you had with the pricing. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Wakefield' for somebody to contact you regarding this. Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Really good staff helpful and such a…

Really good staff helpful and such a great place for the kids to enjoy

6 augustus 2026
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Antwoord van Tenpin - Wakefield

Hi Gemma, thank you for your 5* review of Tenpin Wakefield! We're so glad to hear how helpful you found our staff and how much fun the children had. See you again soon! Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

First time visiting the new Tenpin in…

First time visiting the new Tenpin in Wakefield with my Daughter and it was brilliant! Thought everything was well thought out and loads of room to walk about in between different games, also the staff was great too

29 juli 2026
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Antwoord van Tenpin - Wakefield

Hi John
Thank you for your fantastic 5-star review! We're so happy to hear that your first visit to our new Wakefield location with your daughter was brilliant. It's wonderful that you found everything well thought out and enjoyed the spaciousness, as well as the great staff. We hope to see you both again soon! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Great facility

First time we have visited the Tenpin in Wakefield - great to have a new tenpin facility in the city. Very impressed with the facilities there - 24 lanes for bowling plus lots of other arcade games. Had some gift vouchers to use but the online booking system doesn’t accept gift vouchers, so I had to phone to book our lane - luckily there was no fee for our booking. Enjoyable bowling experience - would recommend. Would be even better if parking in Trinity Walk was free with a tenpin booking.

6 augustus 2026
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Antwoord van Tenpin - Wakefield

Hi Alison, thank you for the 5* rating of Tenpin Wakefield. We're so pleased to hear you enjoyed your first visit to our new facility and were impressed with the amenities. We hope to welcome you back again soon for another enjoyable bowling experience!
Take care,
Kirsty

Beoordeeld met 5 van de 5 sterren

Really had a good time at the brand…

Really had a good time at the brand spanking new Tenpin in Wakefield. It's really what the area needed and was great bowling with undamaged bowling balls and bowling isles.

6 augustus 2026
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Antwoord van Tenpin - Wakefield

Hi Tariq, thank you so much for the 5* rating of Tenpin Wakefield. We're so happy to hear that you had a really good time. We hope to welcome you back again very soon for more fun!
Take care,
Kirsty

Beoordeeld met 1 van de 5 sterren

We were disappointed with our visit

We were disappointed with our visit. During one of our games, the scoring system stopped responding, which meant we had to wait for a member of staff to come over and eventually move us to another lane. As we had only booked a one-hour slot, this ate into our playing time.

Initially, we weren’t given the lost time back, so I had to go and ask for our session to be extended. Unfortunately, the staff didn’t seem particularly attentive, and having to find someone and explain the situation again wasted even more of our allocated time.

Overall, the experience felt rushed and poorly managed. Based on our visit, I wouldn’t recommend booking just a one-hour slot, as any technical issue or delay significantly reduces the amount of time you actually get to play.

6 augustus 2026
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Antwoord van Tenpin - Wakefield

Hello
Thank you for taking the time to share your feedback regarding your recent visit. We are very sorry to hear about the technical issues with the scoring system and the impact it had on your playing time. We also regret that our team's attentiveness did not meet your expectations, leading to further frustration. We will review our procedures to ensure a smoother experience for all our guests. If you would like to speak to us about your experience, please email the details to customer.feedback@tenpin.co.uk and use the subject "Review - Wakefield". We can then reach out to you directly. Best wishes - Clare

Beoordeeld met 4 van de 5 sterren

We got our lane straight away

We got our lane straight away
Got our food and drink quickly
Friendly staff
Only 2 minor negative was don’t have larger bowling balls - finger holes were too small for my husband. Also, took time to find help when our lane had a problem.

6 augustus 2026
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Antwoord van Tenpin - Wakefield

Hello
Thank you for your 4-star review! We're delighted to hear you got your lane and food quickly, and that our staff were friendly. We appreciate your feedback regarding the bowling ball sizes and the difficulty in finding assistance when your lane had an issue. We'll share this with our team for improvement. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Amazing

Absolutely amazing

24 juni 2026
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Antwoord van Tenpin - Wakefield

Hi Bobby, thank you for the 5* review for Tenpin Wakefield! We're so glad to hear that you had an amazing experience, and we look forward to seeing you again soon! Best wishes - Adelaide

Beoordeeld met 2 van de 5 sterren

Booked for 5.30 did not get in til 6pm…

Booked for 5.30 did not get in til 6pm sat round waiting to go into laser tag for video to be 10 mins long and only get 15 mins actually playing kids were disappointed
Not even apology for mess about and hanging about

29 juli 2026
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Antwoord van Tenpin - Wakefield

Hi Tan, thank you for taking the time to leave a review of Tenpin Wakefield! We are very sorry to hear that there was a delay in getting into your laser tag session and that the actual playing time was shorter than expected. We understand this would be disappointing for the children and we apologise for the inconvenience caused! Please be assured all of your feedback will be sent to the team for future improvements and we do hope you will still consider visiting us in the future! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Found an offer online so it wasn’t too…

Found an offer online so it wasn’t too expensive. The food was good. The staff were friendly. The location was easy to find.

29 juli 2026
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Antwoord van Tenpin - Wakefield

Hi Neil, thank you for the fantastic 5-star review of Tenpin Wakefield! We're delighted to hear that you found one of our fabulous deals, enjoyed the food, and experienced great customer service. We're also pleased that our location was convenient for you and we really hope to see you again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Enjoyable birthday bowl

Clean, bright, space white pleasant helpful Staff.

Check in process was very quick and the lane performed brilliantly for our 2 games.

29 juli 2026
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Antwoord van Tenpin - Wakefield

Hi Stewart
Thank you for your fantastic 5-star review! We are so pleased to hear you found our centre clean and bright, and that our team provided pleasant and helpful service. It's wonderful that your check-in was quick and the lane performed brilliantly for your games. We hope to see you again soon! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Great night bowling and on karaoke

Great night bowling and on karaoke. Was so much fun

29 juli 2026
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Antwoord van Tenpin - Wakefield

Hi Greg
We are so happy to hear you had such a fun night bowling and on karaoke! Thank you for your positive feedback, and we hope to see you again soon! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Clean efficient good staff

Clean efficient good staff

29 juli 2026
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Antwoord van Tenpin - Wakefield

Hi Sharon, thank you for your 5* review of Tenpin Wakefield! We're so glad to hear that you found your visit clean and efficient and that our staff were able to meet your needs. We look forward to welcoming you back again shortly. Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Lovely new venue in Wakefield

Lovely new venue in Wakefield . Great lighting

22 juli 2026
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Antwoord van Tenpin - Wakefield

Hello Sarah,
Thank you for taking the time to rate Tenpin Wakefield 3 stars. We're delighted you enjoyed our new Wakefield venue and its lighting! We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura

Beoordeeld met 4 van de 5 sterren

Enjoyable experience

Clean, bright, no queues, friendly staff, plenty of choice for things to do for a fun night out...only downside was bowling balls need to go up to XL fingerholes as my friend struggled to get his fingers in large holes, we asked staff but they confirmed large was biggest they have available.

16 juli 2026
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Antwoord van Tenpin - Wakefield

Hello Clare,
Thank you for taking the time to rate Tenpin Wakefield 4 stars. We're delighted to hear you enjoyed your visit and found our venue clean, bright, and our staff friendly. We appreciate your feedback regarding the bowling ball finger holes and will pass this on for consideration. We look forward to welcoming you back again soon and hope that the next visit is a 5 star one. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

It was great thank you

It was great thank you. Not too packed . Good atmosphere. And drinks good prices

22 juli 2026
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Antwoord van Tenpin - Wakefield

Hello Wendy,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We're so pleased to hear you enjoyed the atmosphere and found our drink prices to be good. We appreciate your kind words and hope to welcome you back again soon! All the best ~ Laura

Beoordeeld met 4 van de 5 sterren

All round good experience

All round good experience, although the pizza that comes with the £48 bowling deal was around 4 inch

22 juli 2026
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Antwoord van Tenpin - Wakefield

Hi Steve, thank you for leaving a lovely 4* review of Tenpin Wakefield! We are so pleased you enjoyed your bowling, however, we are sorry to hear you were disappointed with the pizza! Please note the pizza served with this deal (Bowl & Pizza) is a 12" pizza. Your feedback is very important to us so please be assured all will be shared with the appropriate team and we look forward to welcoming you back again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Totally brilliant experience after 3…

Totally brilliant experience after 3 visits. Staff so helpful. Exceptionally clean facilities and arcade prices reasonable. Air hockey,pool ,table tennis great time fillers,fun and reasonable. Boys loved laser tag and bowling too. An all round great time

20 juli 2026
Review zonder uitnodiging
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Antwoord van Tenpin - Wakefield

Hello Gmctee
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We are so pleased to hear that you've had such a consistently great experience over your three visits. It's wonderful to know that our staff were helpful, our facilities were exceptionally clean, and you found our arcade prices reasonable. We're especially glad the boys loved the laser tag and bowling, and that you all enjoyed the air hockey, pool, and table tennis. We hope to see you again soon for more fun!
All the best ~ Laura

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