Terminal3 Reviews 

In the world of current digital consumption ANY online marketplace should be doing all they can to make their customers shopping experience as smooth as possible, from a customer finding a product to the final order fulfillment/delivery. As such every time a customer has to stop or jump through any additional steps to purchase anything is a point of time where a customer may decide "I don't actually need this" or "This is too much work"

This is where, and why, Paymentwall (And their subsidiary Terminal 3) is a terrible platform for a payment processing service. To block customers and then ask for personal identification documents before the payment can proceed is basically asking for said customers to take their business elsewhere, which only hurts the companies that try and use this service.

Worse still it does this on-top of already used and trusted secure payment services like Paypal and major bank that already do 2 step verification to confirm that the customer is the one making the purchase.

My experience was running into this was when I was attempting to purchase in-game currency for an online game (Black Desert Online), of which the game's cashflow RELIES on the purchase of in-game currency. Thus I am curious how much money Pearl Abyss' has lost due after starting to use this service.

Fast, friendly, helpfull, keeps u updating about the status, nice to the customers. funny thing what happend. I received an email earlier than them of the approval of my refund :joy:. They love to help people out! So much love to this people and strong team keep up the good work guys! Also love to OPTFINE for Minecraft!

Had a problem with a payment but Terminal3’s team was fast and super helpful. Great costumer service!

I recently bought something that didn't work for me, I then realized this and asked for a refund. Their customer service is amazing!

My account in a game was flagged when I tried to make a purchase for potential fraudulent charges and was frozen from making further purchases. The terminal3 representative was quick to respond and resolve the issue.

Excellent response time with very regular updates until my problem was solved. Issue sorted within a very short time. Thank you

Excellent customer service and timely response. Respectful and supportive, despite my lack of computer literacy. Thanks again

Amazing assistance; all emails requesting and responding to information were sent within an hour of my response!

Had an accidental duplicate payment. Terminal3 were super responsive to my email, quick to deal with it, and fixed it fast.

Very responsive, always keep you informed about what was going on.
Overall great to work with/

Thank you so much to Mr. Richard and Mr. Lyn, They both helped me so much, They both answer quickly, just, Thank you so much. and if anything happens like this again, I'll just message them and they are probably going to help me, thank you.