Always easy website to navigate. Choice of golf shoe made easier by reviews. Efficient checkout process.
Bedrijf heeft geantwoord
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Buyer beware. They advertise low prices, then abruptly cancel your order without warning because they don't want to honor the price they used to grab your attention. Don't buy from this company. They'... Toon meer
Bedrijf heeft geantwoord
I ordered some close out shorts and other than the fact that I want more in other colors but aren’t available but all else was fantastic. Great communication throughout, great turnaround (had my order... Toon meer
Bedrijf heeft geantwoord
Great place to get golf attire, equipment and accessories. Wide selection and best prices I have found online. I also frequently shop at The Sportsman’s Guide website so this great product variety was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
TGW.com - The Golf Warehouse - golf clubs, drivers, irons, golf balls,golf bags, golf shoes, golf apparel, and golf equipment - Largest Selection of Golf Items Online
Contactgegevens
Verenigde Staten
- www.tgw.com
3,2
Gemiddeld
541 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Very poor experience
Very poor experience. Ordered FJ shoes. Said in stock. Waited 2+ weeks. Called and cancelled. Was told refund in 24 hours. Nothing. 4 days later they arrived. Returned. Now again waiting for refund. Never again. Carls Golfland only.
12 juni 2026
Review zonder uitnodiging
Antwoord van TGW
We are incredibly sorry for the frustration with the stock error, the delivery delay, and the mess with your cancellation. You should never have had to chase us down for your money.
Please email your order details to reviews@tgw.pure.cloud. We will personally track down your return at our warehouse and make sure your refund is processed immediately.
I got an updated delivery
I got an updated delivery, which was after the trip I was going on, so I cancelled the order. The order was later delivered so I had to return it. Just waiting on the credit
10 juni 2026
Review zonder uitnodiging
Antwoord van TGW
Thank you for sharing your feedback, and I am so sorry for the headache here. It’s incredibly frustrating to miss a shipment deadline for a trip. That is definitely not how we want things to go.
We want to get your money back to you as quickly as possible. Please drop us a quick email with your order details at reviews@tgw.pure.cloud.
As soon as that hits our inbox, we will track down your return at the warehouse and make sure your credit gets pushed through right away. Thank you so much for your patience with us!
I'll be back
Easy website navigation. Product in stock, fast delivery. Shopped TGW for several years and always easy to deal with. Will do so again.
20 mei 2026
Review zonder uitnodiging
Antwoord van TGW
Thank you so much for being a loyal customer with us over the years! We are thrilled to hear that your recent order arrived quickly and that our website made shopping easy for you.
We truly appreciate your continued support and look forward to helping you again on your next order!
First delivery received had all the…
First delivery received had all the wrong sizes and I still haven’t received my refund even though I’ve already returned the order.
18 mei 2026
Review zonder uitnodiging
Antwoord van TGW
Thank you for letting us know about this. We are sorry to hear you received the incorrect sizes and for the delay in the refund.
Please email your order details to reviews@tgw.pure.cloud so we can locate your account. Once we have that, we will check the status at our warehouse and ensure your credit is processed immediately.
The slacks were perfect and thanks for…
The slacks were perfect and thanks for quick delivery.
11 juni 2026
Review zonder uitnodiging
Antwoord van TGW
Thank you so much for the feedback! We're thrilled to hear the slacks fit perfectly and arrived quickly.
Enjoy them, and please let us know if we can help you with anything else down the road!
Fast Shipping and Great Purchase
Fast, fast, fast shipping! It took me a while to find the exact set of irons I wanted and when I finally did on TGW.com I was cutting it close to a tournament for work. The second day air was very reasonable and it arrived in great shape. I had to call to make sure what was in stock was exactly what I had been fitted for and the rep was really nice, answered all my questions and started the order for me.
29 april 2026
Review zonder uitnodiging
Antwoord van TGW
Thank you so much for the awesome feedback! We are thrilled to hear that we could help you get your exact fitted irons right in time for your work tournament.
Our team always aims to make sure you have complete confidence in what you're buying, so we're glad our rep could help get everything sorted for you quickly.
Play well in your tournament, and we hope those new irons treat you great out on the course! Let us know if you ever need anything else.
I got a good deal on an excellent pair…
I got a good deal on an excellent pair of Nike golf shoes. The shoes arrived a day early and were pretty comfortable right out of the box with a brief break-in period.
27 april 2026
Review zonder uitnodiging
Antwoord van TGW
That is awesome to hear! There's nothing better than scoring a great deal, especially when the shoes show up early and feel comfortable right away.
Thank you for the fantastic feedback, and we hope they treat you well out on the course!
I purchased a set of Taylor Made P970…
I purchased a set of Taylor Made P970 irons from TGW 3 months ago and had the head of the 5 iron snap off at the hosel. TGW arranged to have me ship the iron back and now want to give me store credit for the club. I keep telling their customer service people that I want a new or repaired club and not store credit.
They have had the club for 4 weeks and still cannot provide an answer on how and when this will be issue will be resolved. Zero follow through on the part of TGW to get my issue resolved.
8 juni 2026
Review zonder uitnodiging
Antwoord van TGW
We are really sorry to hear about your experience. It is incredibly disappointing to learn that the head of your TaylorMade iron snapped off and that you have faced a four-week delay without a clear resolution regarding a replacement or repair. This is certainly not the efficient or supportive service we want to provide our customers, especially when dealing with equipment issues.
Since this occurred a few months ago, we can often still help and look into this to see what options are available. We want to investigate the status of your returned club and work toward a proper solution for you. Please email us at reviews@tgw.pure.cloud with your order number, and include "Attn: The Customer Review Team" in the subject line so we can look into it for you right away.
Customer Review Team
I had to call tech support 3 or 4 times…
I had to call tech support 3 or 4 times because the web site is so poor. I first ordered the item and it changed my size from large to XL. I told them to cancel the order. They said I had to reorder on the site. I did again making sure I correctly selected Large. The confirmation email said it was Medium. I called again and they said they would cancel the order and place it for me in Large. I was billed for all 3 and received the Large and Medium. I called support once more and they showed me the return process. It took several weeks before the partial refund for the Medium went through and I had to call my bank to dispute the duplicated charge. Eventually it came off (less return shipping cost).
19 mei 2026
Review zonder uitnodiging
Antwoord van TGW
We are really sorry to hear about your experience. It is incredibly disappointing to learn about the repetitive sizing glitches you encountered on our website, the resulting duplicate billing, and the fact that you had to pay return shipping and involve your bank to clear up the extra charges. This is certainly not the seamless or hassle-free experience we want for our customers.
We can usually take care of this quickly, and we want to look into your account details to review options regarding that return shipping cost and ensure everything is fully resolved. Please email us at reviews@tgw.pure.cloud with your order number, and mark your message "Attn: The Customer Review Team" so we can look into it for you right away.
Customer Review Team
Wrong Balls, No Response from TGW
I ordered a couple boxes of Titleist Velocity balls that were listed in the Description as "Matte Orange". They were not Matte, they were high gloss, shiny balls that looked like something from a miniature golf course. I replied to TGW noting the color discrepancy but NO ONE REPLIED. I used one sleeve of 3 balls, and just donated the rest to our local First Tee chapter. But the lack of any reply was the worst part.
6 mei 2026
Review zonder uitnodiging
Antwoord van TGW
We are really sorry to hear about your experience. It is disappointing to learn that you received Titleist Velocity balls in a high gloss finish rather than the matte orange described, and even more frustrating that our team failed to reply to your message. This is certainly not the responsive or accurate service we strive to provide our customers.
We take your feedback seriously and want to look into why your initial reach-out went unanswered, as well as review options for your order. Please email us at reviews@tgw.pure.cloud with your order number, and include "Attn: The Customer Review Team" in the subject line. We would appreciate the opportunity to investigate this further and ensure you are properly taken care of.
Customer Review Team
Great price and fast shipping!
11 mei 2026
Review zonder uitnodiging
Antwoord van TGW
Thank you for the awesome feedback! We're glad we could get your gear out to you quickly and at a great price.
We appreciate your support and look forward to helping you out again next time!
Wrong size shipped
I ordered a pair of pants size 38waist 32 length.
They shipped 31 waist 32 length. I returned them on 6/1/26 and waiting for credit on my account.
29 mei 2026
Review zonder uitnodiging
Antwoord van TGW
We are really sorry to hear about your experience. It is disappointing to learn that you received the incorrect waist size and are now waiting on your credit to process. This is certainly not the seamless experience we strive to provide our customers, and we understand your eagerness to see that refund reflected on your account.
Since your return was just initiated on June 1st, we can usually take care of this quickly once the package is processed. We want to look into your return status immediately and review your options to ensure this is resolved for you. Please email us at reviews@tgw.pure.cloud with your order number, and include "Attn: The Customer Review Team" in the subject line so we can look into it for you.
Customer Review Team
Antwoord van TGW
Thank you for the wonderful feedback! We're thrilled to hear that you experienced fast shipping and are happy with the quality of your products.
We appreciate your support and look forward to helping you with your future golf gear needs!
Price was excellent
Price was excellent. Product quality as well. Fast shipping and ease of transaction on the website was perfect.
3 juni 2026
Review zonder uitnodiging
Antwoord van TGW
Thank you so much for the fantastic feedback! We are thrilled to hear that you were pleased with the pricing, product quality, and how quick and easy the entire process was.
We appreciate you choosing us for your golf gear and look forward to helping you out again soon!
Really Good Experience
I ordered some close out shorts and other than the fact that I want more in other colors but aren’t available but all else was fantastic. Great communication throughout, great turnaround (had my order within 7 days) and I really like the shorts. Will definitely order from TGW again.
10 mei 2026
Review zonder uitnodiging
Antwoord van TGW
It’s great to hear you love the shorts and had such a smooth experience from start to finish!
Since those were closeout items, inventory can definitely go fast, but we're always updating our stock with new gear.
Thank you for the awesome feedback and for choosing TGW. We look forward to helping you out on your next order!
The shoes I ordered didn’t show out of…
The shoes I ordered didn’t show out of stock when I ordered them and now I have the 2nd est ship date at the end of June. That’ll be about 7 weeks……
12 mei 2026
Review zonder uitnodiging
Antwoord van TGW
We are very sorry for the inventory mix-up and the long delay. You shouldn't have to wait 7 weeks for shoes that showed as in stock when you ordered them.
We want to check on your order details right away to see if we can find an alternative that is ready to ship now or help you cancel it if you prefer.
Please reach out to our team directly at reviews@tgw.pure.cloud with your order number so we can look into this for you immediately.
The buying experience was great I would…
The buying experience was great I would like to be able to try different putters as I do like the one I purchased but now I wonder if another style would be more suitable for myself. Just a thought, thanks for always being there when I need golf supplies keep up the good work.
2 juni 2026
Review zonder uitnodiging
Antwoord van TGW
Thank you so much for the feedback and for trusting us with your golf gear! We love hearing that you had a great experience.
Finding the right putter style can definitely take some experimenting. We actually offer a 30-day playability guarantee on many of our clubs so you can test them out and make sure you have the perfect match.
We appreciate the support and look forward to helping you out next time you need us!
Easy to track
12 mei 2026
Review zonder uitnodiging
Antwoord van TGW
Thank you for the feedback! We are glad to hear our tracking tools made it easy for you to follow your order's journey.
We appreciate you choosing us for your golf gear and look forward to helping you out again soon!
Exceptional service
Everything fit very well and was exactly what I purchased. Delivery was on time. The pricing is unmatched. Will definitely be shopping here for my golf apparel needs.
5 mei 2026
Review zonder uitnodiging
Antwoord van TGW
Thank you so much for the awesome feedback! We're glad to hear everything fit perfectly and arrived right on time.
We always try to keep our pricing as competitive as possible, so it's great to know we hit the mark for you.
Thanks for choosing us for your golf apparel needs, and we look forward to helping you gear up again soon!
Was sent the wrong club 2 hybrid…
Was sent the wrong club 2 hybrid instead of 3. But when I looked on the website the 3 was sold out so I just kept the wrong club
9 mei 2026
Review zonder uitnodiging
Antwoord van TGW
We are happy to hear that you decided to keep the club, but we are truly sorry that the wrong item was sent to you in the first place. Receiving a 2-hybrid instead of the 3-hybrid you ordered is definitely a mistake on our part, and we understand how frustrating it is to find out the correct item was already sold out online.
We appreciate your flexibility in keeping the club, but we still want to make this right and look into your order details. Please email us at reviews@tgw.pure.cloud with your order number, and include "Attn: The Customer Review Team" in the subject line. We would like the opportunity to review your options and ensure you are properly taken care of for the mix-up.
Customer Review Team
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