I love this company! Orders are always in a timely manner. Customer support is outstanding! I recently received a package that was damaged in shipping by the postal service. Melissa at That Daily Deal... Toon meer
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Lees wat reviewers zeggen
I have been a customer for years and been very satisfied with my purchases. There customer service is awesome, I mistakenly made two orders and contacted them about the double order. They were able... Toon meer
"Stay away from this company! They created a shipping label immediately after I placed the order, but there was zero tracking movement for 10 days. When I requested a cancellation, it took them 3 days... Toon meer
I love this company. They have all sorts of great deals and post fun and original videos reviewing the items. The customer service (when needed- for example, if an item is damaged during shipping) is... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
That Daily Deal is a small business from Johnson City, TN. We've been in the retail game for 20 years! We offer the best deals at the lowest prices, plus highly rated Customer Support.
Contactgegevens
Johnson City, Verenigde Staten
- support@thatdailydeal.com
- www.thatdailydeal.com
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Heeft 30% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Good but lots of room to improve
They have quite a few things that I'm interested in, and have ordered quite a few times from them. Their prices are reasonable. Their shipping cost isn't bad considering the deals they are offering. The biggest issue is they are very slow to ship, at least in my experience. Multiple times it's taken over 2 weeks for items to be received. And when I've contacted customer support all I hear is crickets. I live in the same town there located in, and I've often been tempted just to show up at their offices to ask but I think that would be a bad idea.
Thatdailydeal.com is nothing more than…
Thatdailydeal.com is nothing more than a scam, with employees straight out lying to customers, I placed a order on 03/10/26, it is now 03/26/26 and I still have not received my purchase, and it has not even been given to the Post Office for delivery, I contacted them last week asking where my order was and someone named Bailey told me my order would ship last week, it is now Thursday of the next week and now they just refuse to even reply to my message, I have ordered from them in the past, but if this is how they do business and treat customers, I am done, just look at there feedback and you will see how this company has gone down by lying and stealing from customers.

Antwoord van That Daily Deal
Very customer service oriented
I had an order duplicate & as soon as I called, left voicemail, they immediately called me back and credited my account! No worries! Thank you!

Antwoord van That Daily Deal
This company is a scam
This company is a scam. Don't buy anything from here. It's supposed to come in about a week and I bought something on the second they overcharged me. I was supposed to have free shipping because of looking at Brad's list and seeing the offer and then I paid for it and I see that PayPal charged me 20 bucks for something that was supposed to be about $12 and it's been almost a month and they didn't send it anyway.

Antwoord van That Daily Deal
I guess I just don't get it
I guess I just don't get it. Enthusiastically dove right in and started placing orders. I was aware they are a local company in Tennessee so my assumption was a standard 7 to 10 day ship time being generous with a 10 day window for a company that's 100 miles away. So when I hadn't seen anything in 14 days I decided to follow their support protocol. They responded thst they would need additional time to respond. I was now at 4 active shipment with ZERO tracking info after 14 day. Order Status on all? Processing. I still don't have a response from support nor a viable tracking nunber. This is all OKAY???? wth.
I had an issue with an e-mail i did not…
I had an issue with an e-mail i did not receive to down load the product. the issue was resolved quickly and professionally.

Antwoord van That Daily Deal
I received my item but it arrived damaged
I received my item but it arrived damaged. I sent an email to That Daily Deal and was quickly refunded. I was pleasantly surprised at their quick response. I will definitely continue to check out their daily bargains.
Disappointing
I ordered a bracelet ( from Macys)
They sent something entirely different.
I contacted them and they said sorry we're not responsible .
Told Macys also - no response .
This co is getting less and less responsible .
Disappointing shipping and response times
I've been a customer since 2021. They are taking longer and longer just to ship (7 days plus and the carrier still doesn't have the item). I've been waiting for a week for a reply on a missing order. They need to scale up their customer service and fulfillment centers. This is their last chance for me.
Ordered first aid kit
Ordered first aid kit. Received a screwdriver. Company will not send correct item or refund. Literally took my money. This happened at a Chinese company during Covid but this is my first time with a US company doing bait and switch. Stay away
Their customer service is excellent
Their customer service is excellent. I sent in an email in regards to a shipping cost issue and they corrected in right away. Highly recommend this company!
Terrible company with no customer support
Company sent me inaccurate delivery information. Made it sound like delivery was in 10 days but turned out it meant shipping. Then when I went to track the shipment, the shipping carrier said they never received the order. I tried contacting the company several times with no response. They don't answer their calls and haven't responded to emails. Terrible company and no customer support.
Had a mix-up and they sent the wrong…
Had a mix-up and they sent the wrong product (it happens, that's life). Not only did they refund my purchase but insisted I keep the product they accidentally sent me. Nice folks, good service with a friendly small business vibe.
Positive customer service experience
There was a potential loss of product issue.the item was indeed not lost. I contacted customer service before I knew with certainty and I feel they took good care of me!!
I had to problem solve with them
I had to problem solve with them on why I receive an empty box when I bought a vehicle jumpstarter. Fin, who works at the Daily Deal help desk was very helpful and took care of everything quickly and accuratly.
Great mystery boxes each month@
Absolutely love their monthly subscription mystery boxes! I get the smaller box, but it's always such a pleasant surprise. It truly is like when Forest Gump says it's like a box of chocolates, you never know what you're gonna get. This month for February, I received two bags of Moon Rocks freeze dried candy assorted flavors, a refrigerator magnet long notepad, and a magsafe wallet for my phone. It always comes with a newsletter which features fun activities such as word search, made and coloring. Recommended!
They Stand By Their Products
I ordered a Microsoft product, but could not get it to work on my computer. I contacted That Daily Deal and they attempted to contact their vendor. When the vendor did not respond back to them after two days, That Daily Deal refunded my money. Great, attentive customer service representative. Will use again.
Something that has become increasingly…
Something that has become increasingly rare are businesses (big and small) that actually listen/take into account their customers. But I’ve found it at That Daily Deal. I wasn’t treated like another random customer but as a valued customer that was in a particular situation. I’ve been ill since January and had to order everything. But not always up to just opening them, let alone checking them. I’m feeling a bit better and started playing catch up and hit a couple of snags. One was actually my oversight. But they didn’t give me a hard time at all. They listened, they checked and most of all, they understood. This is how customers used to be treated. But now most times you’re just a number with no regard. And they’ve become sneaky, hiding information ( making hard to find) to trap you into something that you don’t want. It’s so refreshing to deal with a company like That Daily Deal and they’ve got a loyal customer in me for life! Give them a try, I’m sure you’ll be pleased too!
Pinkie Easley
Shopping with That Daily Deal
I've been shopping with That Daily Deal for about a year now and learned about this company from my daughter who's been shopping with it for about 3 years. We both love getting our products, which are useful, innovative and unique. I received a defective warming shawl that wasn't working as it was supposed to, so I sent an email to TDD about the product's problem. Within 3 days, TDD had searched its warehouse for a replacement, found that it had completely sold out and processed a return of the monies I had paid. I'm just hoping my daughter sees that I need a warming shawl more than she does and give me hers!
Safe to order from - Honest People You Can Trust
I’ve been ordering from That Daily Deal for probably over 4 years now and I’ve been pretty happy with my orders. They may not always come quickly but around Christmas they usually get to you in the time frame specified. The deals are great and my family loves some of the products offered like the flashlights and plasma lighters. If you do run into issues, they try to fix it best they can right away (it’s hard to replace an item if it was sold out which I totally understand). I’ve recommended this to several friends and family members and I will continue to use it in the future. I already have Christmas gifts purchased for this coming Christmas which is now 10 months away (I just hope I remember where I put them and that they work which so far so good on that front and like I said I’ve been ordering for years, so many, many products have been given for Christmas with maybe 2 issues ever and they were taken care of right away). I also like how charitable this company is and they are alway donating and giving to different charities like education and food assistance programs.
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