The Warehouse.com Ltd Reviews 

1.027
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Having struggled to find a source of a better quality, small office use paper shredder my search ended with a Fellowes Powershred 62MC. Finding The Warehouse.com gave me the best price, plus... Toon meer

Beoordeeld met 5 van de 5 sterren

We bought Leitz iLam A3 Touch SMART SENSOR Heavy Duty Hi-Speed Laminator ***3-YEAR WARRANTY*** for our office needs. The price was exceptional, delivery was on the very next day, the printer performan... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered a high end magnetic glassboard and it arrived damaged - clearly happened during shipping. These things happen - however - the process to remediate was one of the best I have ever seen. I had... Toon meer

Beoordeeld met 4 van de 5 sterren

We recently purchased our second shredder from The Warehouse.com, following detailed advice from Phil Taylor. The shredder and free air purifier were delivered on time. The agreed cashback deal, handl... Toon meer

Bedrijfsgegevens

  1. Kantoorbenodigdheden winkel

Geschreven door het bedrijf

The Warehouse.Com Ltd. was created out of a frustration at the lack of expertise that end users could call upon for good advice when looking to purchase shredders; binding machines; laminators; print finishing & paper handling equipment; and design-led, colour-rich office furniture together with the associated supplies. Within the business there exists over 60 years of combined experience in this equipment. Our selling process is a consultative one. We attach a great deal of importance to listening carefully to our customers' requirements before making an appropriate recommendation. In taking a consultative and specialist approach to the sales process, we are able to differentiate ourselves from many of our competitors. We react quickly to any after sales issues, but our ethos is to avoid these in the first place by striving to make sure our customers get the right equipment for the job. To this end, we do not hide behind contact forms on our web sites but positively encourage you to call one of our sales advisers for assistance on 01225 487200 . You can buy with confidence from a company that really cares about pre- and after-sales service, operates from a physical office & warehouse facility and counts among it's customers hundreds of schools & further education establishments, central government, the Cabinet Office, MOD, NHS Trusts & PCT's, GP surgeries, local authorities, police forces nationwide, many major blue-chip corporations including all the major banks, general companies & other businesses. We look forward to working with you.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(1.027)

14 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy ordering service

Easy ordering service, informative product description,Excellent product delivered on time and undamaged.

Will ….. without doubt …….refer you to all my business colleagues who demand good service etc as standard in todays fast paced environment. Thank you.

20 april 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

we purchased a shredder

we purchased a shredder - it didn't work properly and we called - a replacement was sent the next day - no questions asked - impressive customer service

10 april 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely disgraceful service and…

Absolutely disgraceful service and company. Would definitely not recommend.

Despite the reply below - we did not refuse delivery, we spent a good 10 minutes on the phone to the delivery driver trying to help, and when I offered to go and wait in the car park, the driver disappeared without notifying us that he wasnt going to try again. Nobody from my company was rude to anyone, quite the opposite.
The driver was obstanant and despite our attempts to help him, took it upon himself to disappear without notifying us that he was doing so.

To suddenly "invent" a restocking charge is a true disgrace and I am fairly sure is illegal. Like I said, I would definitely not recommend using this company.

8 april 2019
Review zonder uitnodiging
Logo The Warehouse.com Ltd

Antwoord van The Warehouse.com Ltd

This customer refused delivery of their item for no valid reason at all and was rude to the carrier driver. We offered to arrange a re-delivery for them, but they refused to pay the nominal cost of this and instead opted to have us organise return of the item. As clearly stated on our website under our Trading Terms, which were agreed to by the customer at checkout and additionally as stipulated by law under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 the customer has the right to cancel a purchase of an unwanted item and is responsible under these circumstance for paying any postage or shipping costs incurred when returning the product. We fail to understand this customer's grievance when this this is exactly what took place at their own behest.

Beoordeeld met 5 van de 5 sterren

5 star company

Had a problem with a unit (shredder) being delivered damaged, spoke and emailed, unit collected and replaced with new - what more can i say, excellent company to do business with.

26 maart 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Swift response to issue

Shredder purchased. Easy to use website and very quick delivery. However box was badly damaged and shredder had sustained some damage. Contacted company who were quick to respond. Offered to arrange collection and replacement. As damage was minor and would not impact function I accepted a partial refund. Refund was processed on the same day.

27 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy to order,fast delivery

Easy to order,fast delivery, well packaged,have put into use no problems,3 position switch could be it's weak point however I would still recomend product & company

27 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service

Purchased a Leitz Shredder from The Warehouse.com. I was fully informed as to when to expect delivery. I arrived in good condition and works perfectly. Many thanks!

21 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service - had an issue with a new laminator and they dealt with it very efficiently and professionally.

8 februari 2019
Review zonder uitnodiging

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