The Best Connection Reviews 

630
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 5 van de 5 sterren

A 10/10 agency! The staff is extremely helpful, professional, and friendly. I received immense support throughout the entire process. I would like to give a special thanks to Mrs. Beata, who helped... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Usual crap i though these may be different. Do what the agencies do! For example srearch for Haulage companies in crawley then look for contact details and send your CV to them with a brief cover le... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After a very difficult time personally. I contacted Vikki to ask to come back to work as I had retired. Vikki has been absolutely amazing, not only giving me plenty of work but checking in with me to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am currently working with The Best Connection (TBC) agency in Glasgow, and I honestly cannot praise their services highly enough. From the amount of work available to the excellent communi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Wervings- en selectiebureau
  2. ook in
  3. Arbeidsbemiddelingsdienst
  4. Arbeidsconsultant
  5. Impresariaat
  6. Uitzendbureau

Geschreven door het bedrijf

Welcome to The Best Connection, one of the UK’s leading providers of temporary workforce solutions. With over 35 years of experience, we have established strong long-term relationships with clients of all sizes, whilst also meeting the needs of our loyal community of candidates. With access to over 300,000 temporary workers through our network of over 80+ branches, you can rely on us to the right the best workforce solution for your business, whatever your needs or location. WHY THE BEST CONNECTION? Get in touch to find out more about how we can help or click here to find out more about You can trust us! We are a responsible recruiter and are accredited with ISO 9001:2008 We know what we are doing! We have been serving our clients and temporary workers for over 30 years. We’re good at what we do. We are consistently ranked Top 5 Industrial and Driving employment business (Recruitment International Survey) We have the largest Industrial and Driving employment business in the Midlands and the second largest in the UK We have a database of 70,000 LGV drivers and 385,000 industrial workers. We’re not just an on-line recruiter – with over 80+ branches across the UK, our teams are on hand to personally support you through the process. We have over 750 full-time members of staff, dedicated to supporting our clients and candidates, including an in-house payroll team. You’re in good company - we supply over 11,000 clients annually. LOOKING FOR THE BEST APPLICANTS? We do whatever it takes to serve our clients to the highest possible level and with over 30 years’ experience, you can be assured we are experts in the markets we serve. That’s why our clients stay loyal to us year after year! LOOKING FOR THE BEST JOBS? Our aim is to find the best job fit for you and your prospective employer. Our professional recruitment consultants are on hand in every branch guiding you through the process. Whether you’re an experienced temporary worker, or are looking for your first role, we will take the time to fid the position that meets YOUR needs and requirements. EQUALITY AND DIVERSITY We believe the diversity of our employees and temporary workers is our greatest asset.  We value and celebrate our differences and are committed to treating people fairly. We promote equal opportunities for all by creating an inclusive environment where everyone feels a sense of belonging and can be themselves. We value our people as the backbone of our organisation. We treat all our employees and temporary workers equally and with respect.  Their safety, health and wellbeing are of paramount importance to us, and we have measures in place to ensure they feel supported and valued.  As a responsible recruiter we are committed to fighting modern slavery and provide annual Modern Slavery training to ensure all employees have the correct skills to identify and act to protect the safety of our candidates.  We maintain a clear and fair remuneration policy with a stringent commitment to paying the correct pay, at the correct time to safeguard all our temporary workers.   We invest in training and development programs to empower our staff and promote their personal and professional advancement, and we celebrate their success.   Throughout the business, we prioritise diversity, equality and inclusion and have our own Diversity and Equality employee group, ensuring we provide equal opportunities, support and provision for all.   


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

630 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,7

Alle reviews

(630)

73 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent agency to be registered with

Excellent agency to be registered with. Good work opportunities for old and new drivers. Looked after by a good team, Ian and Paul. Highly recommended for anyone looking for driving work...

12 juni 2025
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Antwoord van The Best Connection

Thanks for your rating Julia & Ian! We’re absolutely thrilled to receive such positive feedback and we really appreciate you taking the time to share your experience with us. - Katie

Beoordeeld met 5 van de 5 sterren

Great Experience

After receiving a call from Sam regarding my CV he had seen online, I got an interview and start date all in 2 hours. Sam made all this run smoothly with lots of communication.

10 juni 2025
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Antwoord van The Best Connection

Hi Bev, thank you so much for your positive feedback. We really appreciate you taking the time to share your experiences with us. - Katie

Beoordeeld met 5 van de 5 sterren

I had been made redundant several times…

I had been made redundant several times and ended up working on a temporary basis from job to job.
Thankfully Nick at best connections was able to secure me permanent work elsewhere. He's very transparent, very professional, approachable and generally a lovely guy.
Thank you Nick 😊

27 mei 2025
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Antwoord van The Best Connection

Hi Rob, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review! - Katie

Beoordeeld met 1 van de 5 sterren

One star is far too generous for a…

One star is far too generous for a recruitment company that wastes your time with pointless applications because they can’t be bothered to check a job advert is correct. Stay away.

5 juni 2025
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Antwoord van The Best Connection

Hi Tony, we’re so sorry to hear that you’ve had a negative experience with us. Your feedback is very important and we appreciate you taking the time to leave a review. Please email customer.satisfaction@thebestconnection.co.uk with the full details of your experience and we can start to investigate this further. – Katie

Beoordeeld met 2 van de 5 sterren

Felt Let Down After Showing Genuine Interest

I had a frustrating experience with this agency. I attended an induction for a temporary position and was told I’d hear back shortly, but after that I received little to no communication. Despite multiple follow-ups, updates were minimal and unclear.

As a candidate, I didn’t feel supported or valued. I hope the agency improves its communication and professionalism moving forward.

27 mei 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

We’re truly sorry that you’ve had a bad experience with The Best Connection Nad. Please could you email customer.satisfaction@thebestconnection.co.uk with all the details of your experience and we will investigate the matter further. - Katie

Beoordeeld met 4 van de 5 sterren

I contacted The Best Connection Croydon…

I contacted The Best Connection Croydon around two months ago. They invited me in for a quick chat about my work experience and were very understanding and easy to talk to. Within just a few days, they found me a part-time job that matched my needs perfectly. I’ve been in the role since then, and everything is going really well. I genuinely appreciate the effort they put in and how quickly they got things moving. Big thanks to the team at TBC Croydon highly recommend them if you’re looking for work.

3 juni 2025
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Antwoord van The Best Connection

Great to hear from you Adalbert! Thanks so much for your positive feedback - we will pass your comments on to the Croydon team. - Katie

Beoordeeld met 1 van de 5 sterren

I was employed through Best Connection…

I was employed through Best Connection Agency in Grimsby. During my time there, I encountered a supervisor named Louisa, who consistently treated us with a lack of respect. Her behavior toward Black workers, in particular, showed clear signs of favoritism and unfair treatment.

The company would often schedule us for shifts, requiring us to travel from Hull to Grimsby by taxi around 4 a.m. However, upon arrival at 6 a.m., we were sometimes told that there were too many staff and that we should return home. Despite the inconvenience and cost of travel, the company never reimbursed us for the taxi fares, meaning we had to cover the expenses ourselves

2 juni 2024
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Antwoord van The Best Connection

We’re truly sorry that you’ve had a bad experience with The Best Connection Victor. Please could you email customer.satisfaction@thebestconnection.co.uk with all the details of your experience and we will investigate the matter further. - Katie

Beoordeeld met 4 van de 5 sterren

I'm grateful for the opportunities…

I'm grateful for the opportunities Nicole provided from best connection. She's a professional!

30 mei 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi Viktor, thanks for leaving us a 4-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review and hope to see you again soon! - Katie

Beoordeeld met 5 van de 5 sterren

Great agency to work for

Great agency to work for. They’ve kept me in work every time I’ve needed them in the past. Take this time. I’ve been out of work 4+ years. Went in on a Thursday to re-register, had me working Monday in a job I enjoy. Good communication via online or daily messages from them. No problems or worries at all. 5 stars all day.

29 maart 2025
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Antwoord van The Best Connection

Thanks for your rating Chris! We’re absolutely thrilled to receive such positive feedback and we really appreciate you taking the time to share your experience with us. - Katie

Beoordeeld met 5 van de 5 sterren

I can recommendet this agancy

I can recommendet this agancy. Very profesional service and lovely ppl. Lee amazing man. Rosie and Simon too. Very helpful. The best working agency ever I've met in Leicester ever 🙂

25 juni 2024
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Antwoord van The Best Connection

Great to hear from you Magda! Thanks so much for your positive feedback - we will pass your comments on to the Leicester team. - Katie

Beoordeeld met 5 van de 5 sterren

Great Genuine People

Very kind and helpful people helped me with everything I wanted in terms of work. Genuinely kind and I appreciate the opportunity given, thank you. Arthur

20 mei 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi Nutuluti, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review and hope to see you again soon! - Emily

Beoordeeld met 5 van de 5 sterren

My experience with Derek!

A gentleman named "Derek" at the Luton branch has been amazing to me. He's been very clear with what needs to happen, what kind of documents to bring & overall been super duper helpful with the process!

Having experienced Derek's kind hearted assistance throughout the process, I really look forward to working along side Best Connections from here on out!

Thank you so much for all your help!

20 mei 2025
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Antwoord van The Best Connection

Hi Fresco, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review! - Emily

Beoordeeld met 5 van de 5 sterren

Got very well looked after by the…

Got very well looked after by the leicester branch, got me into a great company and now full time after only 4 weeks!

19 mei 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Thanks for your rating! We’re absolutely thrilled to receive such positive feedback and we really appreciate you taking the time to share your experience with us. - Emily

Beoordeeld met 5 van de 5 sterren

Always my go to place when a job is…

Always my go to place when a job is needed,Always truthful and upfront and have never been let down.
Where some places promise the world, as long as u are reliable and flexible there's not an issue.

19 mei 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi Craig, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us. We really appreciate you taking the time to leave a review and hope to see you again soon! - Emily

Beoordeeld met 5 van de 5 sterren

Getting my first hgv experience with…

Getting my first hgv experience with them was incredible. They chose a great company close to home and also Helen has been a superstar contacting me every step of the way and even ensuring Mt day went well. Really looking forward to more work with them.

16 mei 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi Richard, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review! - Emily :)

Beoordeeld met 1 van de 5 sterren

I don't recommend it because they never…

I don't recommend it because they never pay correctly for working hours or vacation!

16 mei 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

We’re truly sorry that you’ve had a bad experience with The Best Connection. Please could you email customer.satisfaction@thebestconnection.co.uk with all the details of your experience and we will investigate the matter further. - Emily

Beoordeeld met 5 van de 5 sterren

Very helpful in registering and didn't…

Very helpful in registering and didn't take long at all

13 mei 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi Craig, thank you so much for your positive feedback. We really appreciate you taking the time to share your experiences with us. - Katie

Beoordeeld met 1 van de 5 sterren

You never get all the money for the…

You never get all the money for the entire vacation and there is money missing.
They don't make the payments correctly!
I don't recommend!

5 mei 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

We’re truly sorry that you’ve had a bad experience with The Best Connection BM. Please could you email customer.satisfaction@thebestconnection.co.uk with all the details of your experience and we will investigate the matter further. - Katie

Beoordeeld met 5 van de 5 sterren

Left my job and moved to a new area in…

Left my job and moved to a new area in the UK.spent an age on online/apps applying for jobs, with no luck. Signed up with The Best Connection, and got work the day after my application was complete. Couldn't be happier, regular work and a lovely team with great communication. Definitely recommend them.

5 mei 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Thanks for your rating Edward! We’re absolutely thrilled to receive such positive feedback and we really appreciate you taking the time to share your experience with us. - Katie

Beoordeeld met 5 van de 5 sterren

I made the decision to quit my job and…

I made the decision to quit my job and look for work in a different industry. Best connection ensured that I had something in place to continue to work. I have had a few placements thought them and I am now working in a temp to perm role. Without this agency, I wouldn't have had the confidence to leave my job. Couldn't recommend enough!

2 mei 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi John, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review! - Katie

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