The Best Connection Reviews 

630
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 5 van de 5 sterren

A 10/10 agency! The staff is extremely helpful, professional, and friendly. I received immense support throughout the entire process. I would like to give a special thanks to Mrs. Beata, who helped... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Usual crap i though these may be different. Do what the agencies do! For example srearch for Haulage companies in crawley then look for contact details and send your CV to them with a brief cover le... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After a very difficult time personally. I contacted Vikki to ask to come back to work as I had retired. Vikki has been absolutely amazing, not only giving me plenty of work but checking in with me to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am currently working with The Best Connection (TBC) agency in Glasgow, and I honestly cannot praise their services highly enough. From the amount of work available to the excellent communi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Wervings- en selectiebureau
  2. ook in
  3. Arbeidsbemiddelingsdienst
  4. Arbeidsconsultant
  5. Impresariaat
  6. Uitzendbureau

Geschreven door het bedrijf

Welcome to The Best Connection, one of the UK’s leading providers of temporary workforce solutions. With over 35 years of experience, we have established strong long-term relationships with clients of all sizes, whilst also meeting the needs of our loyal community of candidates. With access to over 300,000 temporary workers through our network of over 80+ branches, you can rely on us to the right the best workforce solution for your business, whatever your needs or location. WHY THE BEST CONNECTION? Get in touch to find out more about how we can help or click here to find out more about You can trust us! We are a responsible recruiter and are accredited with ISO 9001:2008 We know what we are doing! We have been serving our clients and temporary workers for over 30 years. We’re good at what we do. We are consistently ranked Top 5 Industrial and Driving employment business (Recruitment International Survey) We have the largest Industrial and Driving employment business in the Midlands and the second largest in the UK We have a database of 70,000 LGV drivers and 385,000 industrial workers. We’re not just an on-line recruiter – with over 80+ branches across the UK, our teams are on hand to personally support you through the process. We have over 750 full-time members of staff, dedicated to supporting our clients and candidates, including an in-house payroll team. You’re in good company - we supply over 11,000 clients annually. LOOKING FOR THE BEST APPLICANTS? We do whatever it takes to serve our clients to the highest possible level and with over 30 years’ experience, you can be assured we are experts in the markets we serve. That’s why our clients stay loyal to us year after year! LOOKING FOR THE BEST JOBS? Our aim is to find the best job fit for you and your prospective employer. Our professional recruitment consultants are on hand in every branch guiding you through the process. Whether you’re an experienced temporary worker, or are looking for your first role, we will take the time to fid the position that meets YOUR needs and requirements. EQUALITY AND DIVERSITY We believe the diversity of our employees and temporary workers is our greatest asset.  We value and celebrate our differences and are committed to treating people fairly. We promote equal opportunities for all by creating an inclusive environment where everyone feels a sense of belonging and can be themselves. We value our people as the backbone of our organisation. We treat all our employees and temporary workers equally and with respect.  Their safety, health and wellbeing are of paramount importance to us, and we have measures in place to ensure they feel supported and valued.  As a responsible recruiter we are committed to fighting modern slavery and provide annual Modern Slavery training to ensure all employees have the correct skills to identify and act to protect the safety of our candidates.  We maintain a clear and fair remuneration policy with a stringent commitment to paying the correct pay, at the correct time to safeguard all our temporary workers.   We invest in training and development programs to empower our staff and promote their personal and professional advancement, and we celebrate their success.   Throughout the business, we prioritise diversity, equality and inclusion and have our own Diversity and Equality employee group, ensuring we provide equal opportunities, support and provision for all.   


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

630 reviews

5 sterren
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3 sterren
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1 ster

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Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,7

Alle reviews

(630)

73 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service
My experience with Abi has been great, she’s always ready to help if I need any clarification. Very good agency I’ll always recommend
Rhoda Brite

17 februari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi Rhoda, thank you so much for your positive feedback. We really appreciate you taking the time to share your experiences with us. - Katie

Beoordeeld met 1 van de 5 sterren

This agency is very unprofessional

This agency is very unprofessional , they constantly ignore your messages , calls , and often when you do manage get through to them they promise to call you back with job offers but never do , avoid Dartford The Best Connection at all costs if i could give less then 0 star review i would waste of time , don’t even bother with them, never ever in 10 years time since i been in uk met agency what lies that much and breaks there promises . You are agency for a reason to help people get jobs not make empty promises you should be ashamed of yourselfs .

3 maart 2025
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Antwoord van The Best Connection

Hi Evija, we’re so sorry to hear that you’ve had a negative experience with us. Your feedback is very important and we appreciate you taking the time to leave a review. Please email customer.satisfaction@thebestconnection.co.uk with the full details of your experience and we can start to investigate this further. – Katie

Beoordeeld met 1 van de 5 sterren

I have worked for many Best Connection…

I have worked for many Best Connection agencies in England - very good memories, except for Eastbourne Best Connection. This is the worst agency. There is a vacancy for a driver, I come to them, a girl comes out asking for contacts and says - we will call back because there is no manager. I wait 2-3 days, no contact. I come again, now a different girl and everything repeats. Why do you give vacancies and we come to you because we need a job and not just like that. Do not waste time on this lazy agency

16 januari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi Nikolaj, we’re so sorry to hear that you’ve had a negative experience with us. Your feedback is very important and we appreciate you taking the time to leave a review. Please email customer.satisfaction@thebestconnection.co.uk with the full details of your experience and we can start to investigate this further. – Katie

Beoordeeld met 1 van de 5 sterren

I didn't have any issues with the firm

I didn't have any issues with the firm. There's a girl called Alex that deals with the james and james contract. All she does is lies. She tells everybody that starts it's Monday to Friday. But I was lucky to get 3 days a week heard her telling new starters that's its 100%Monday to Friday while I was at work on Thursday for the first time that week. Don't believe a word She says.

15 februari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

We’re truly sorry that you’ve had a bad experience with The Best Connection Rob. Please could you email customer.satisfaction@thebestconnection.co.uk with all the details of your experience and we will investigate the matter further. - Katie

Beoordeeld met 5 van de 5 sterren

My Experience with Best Connections

Since I started my new job a month ago at DHL in Banbury through the Best Connections. Chloe and Dawn have been very helpful with any questions or inquiries I had regarding the job and my time sheets . I would highly recommend The Best Connections to my family and friends as an excellent recruitment agency.

26 februari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Great to hear from you David! Thanks so much for your positive feedback - we will pass your comments on to the Oxford team. - Katie

Beoordeeld met 1 van de 5 sterren

Awful

Stay far away as they are disrespectful and don’t put anyone first besides themselves

16 februari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Thanks for your rating Benji! We’re absolutely thrilled to receive such positive feedback and we really appreciate you taking the time to share your experience with us. - Katie

Beoordeeld met 5 van de 5 sterren

Noel and Malc are very helpful

Noel and Malc are very helpful, good lads to work with.

24 februari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi Steve, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review! - Katie

Beoordeeld met 5 van de 5 sterren

Noel and Mal

Noel and Mal, always willing to help and excellent customer service cant fault them.

19 februari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi Grace, thank you so much for your positive feedback. We really appreciate you taking the time to share your experiences with us. - Katie

Beoordeeld met 5 van de 5 sterren

Noel & Mal great lads

Noel & Mal great lads, got work quick smart, very helpful

13 februari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Thank you for your 5-star review Hayley – we are delighted you have had such a great experience! - Katie

Beoordeeld met 1 van de 5 sterren

Waste of time and money

I was booked in for an interview today seemed all well and good, drove over an hour only to find out that the company was never aware of an interview at all! As the person on reception said nothing was arranged at this end. What a complete waste of time and money, felt like an absolute idiot thanks to this agency!

21 februari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi Marty, we’re so sorry to hear that you’ve had a negative experience with us. Your feedback is very important and we appreciate you taking the time to leave a review. Please email customer.satisfaction@thebestconnection.co.uk with the full details of your experience and we can start to investigate this further. – Katie

Beoordeeld met 4 van de 5 sterren

We always go to Best Connection as our…

We always go to Best Connection as our first port of call for Agency staff we find them honest and always provide quality persons that fit the role required

19 februari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

We really appreciate you taking the time to leave a review Tony. We’re constantly using reviews like yours to improve people’s experiences with us! Thanks again, Katie

Beoordeeld met 5 van de 5 sterren

HGV driver review

I have been working for the best connection on and off since 2018, more recently since November 2024. I’ve had nothing but good experiences with the team. They have always given me work and are a honest and trustworthy agency to work for. The best connection recently secured me a temp to perm position as a HGV class 1 driver. I recommend the best connection to anyone looking to work for an agency.

17 februari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi JT, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review and hope to see you again soon! - Katie

Beoordeeld met 4 van de 5 sterren

My best experience has been with Dawn…

My best experience has been with Dawn and Chloe they are been very helpful and easy to talk too. Thank you

27 december 2024
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi, your review is so important to us – so thank you and we hope to see you again very soon! – Katie

Beoordeeld met 5 van de 5 sterren

I have been with best connection for 19…

I have been with best connection for 19 months now and needed to speak with Jane from Yardley in Birmingham as I had a query and yet again nothing is too much trouble for her, issue solved within 1 minute, I always ask for Jane if I have to ring up as she solves my concerns or issues.Jane is always happy to help and it’s nice to have a chin wag with her. My pay has been correct every Friday, never been wrong, holidays dealt with never any stress. Overall I don’t have any plans with leaving Best Connection.

13 februari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Thanks for your rating Hannah! We’re absolutely thrilled to receive such positive feedback and we really appreciate you taking the time to share your experience with us. - Katie

Beoordeeld met 5 van de 5 sterren

Ideal

Chantelle has been grand in helping me find work. Would recommend

11 februari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi Max, thank you so much for your positive feedback. We really appreciate you taking the time to share your experiences with us. - Katie

Beoordeeld met 5 van de 5 sterren

I highly recommend working for best…

I highly recommend working for best connection I’ve worked for many agencies in the past and always encountered problems with payroll in one way or another but Jane Allison at the Yardley branch Birmingham was friendly helpful and I always received my correct hours and on time and i really appreciated it when she went out of her way to sort out my holiday pay at last minute . I have since gained full time employment and and would use best connection again

7 februari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Great to hear from you Marcus! Thanks so much for your positive feedback - we will pass your comments on to the Yardley team. - Katie

Beoordeeld met 1 van de 5 sterren

In contact multiple times then dropped…

In contact multiple times then dropped completely. Please don't bother with using their services. They will gain your details, your cv, lead you on and then drop contact with you. No follow up, no feedback, no point.

6 januari 2025
Review zonder uitnodiging
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Antwoord van The Best Connection

Hi Buddy, thank you for your review, we’re sorry to hear that you’ve not enjoyed your experience with us at The Best Connection. Would you be able to email customer.satisfaction@thebestconnection.co.uk so that we can begin to resolve the issue you’ve been having? Thanks, Katie

Beoordeeld met 5 van de 5 sterren

I would like to say a VERY big THANK…

I would like to say a VERY big THANK YOU to Jane Allison at The Best Connection for all of her help, she is THE best in the BEST Connection and is always there to help with any problem and I really appreciate what she has done for me since I joined the agency. I would recommend this agency especially as they have this lady working for them.

25 oktober 2024
Review zonder uitnodiging
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Antwoord van The Best Connection

Thanks for your rating Mark! We’re absolutely thrilled to receive such positive feedback and we really appreciate you taking the time to share your experience with us. - Emily

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