The Butcher of Brogdale Reviews 

Great quality and great price. Love that you deliver too. Only reason for lack of a star in the ratings was because no tracking for delivery was given (and it has been in the past) and no one answered the phone or called back when I queried whether I was actually going to receive my delivery (as lack of tracking made me unsure)

Ordered online and booked delivery day. Delivery arrived at a good time without problems. However, no email arrived advising of delivery time.

Contact especially at weekends is non-existent, knowing they had problems with their tracking app one would expect some form of support! As opposed to a generic email, “saying your delivery will be with you today” Not everyone has the luxury of just sitting indoors on one of the hottest days of the century!!

The order as usual was great quality meat and reasonably priced

Just great ordered for delivery all delivered on time and fantastic quality the rump steak was excellent quality.

Excellent value and meat

I've had many meat deliveries and been very happy with it every time.

Great value and good quality and prompt delivery definitely recommend 🙂

I was extremely pleased with my first order and if I had to complain, it would be that I ordered minted Barnsley chops and received individual minted chops. They tasted exceptionally good, however. All in all, a very satisfied customer who will order again. Thank you

Excellent value & quality. Staff were very helpful.

Do not bother with The Butcher of Brogdale Park farm road Folkestone. We went for our first and last visit on Mon 23 June and was absolutely disgusted. The guy in the front serving customers was a rude, arrogant, and unfriendly individual and we shall not be returning any time soon. We literally stood there waiting to be served while he never once even acknowledged us but simply kept looking at us as if we were invading his space, we finally had to call him over where he dropped what he was doing in a strop, walked over and scoffed "what can i do for you", we simply asked if he could cut 2 steaks for us to which he then scoffed once again "i`m not doing anything else to it", as he grabbed it and walked off into the back. We were shocked and could not actually believe what had just taken place, i never asked him to cook it for me but simply to cut it, i think we shall stick to Bookers who are always happy to help and actually seem to enjoy their work, what an absolute loser he is.

I've shopped at the brogdale butchers in ashford a few times. First time we were overcharged. Didnt notice until when I got home and added it all up. (We bought just over £100 across a number of items so didn't notice with so many items until later) I rang and they did rectify the issue but living on the outskirts of faversham it did mean another drive. 2nd time bought a whole ribeye which was appalling quality nearly all gristle and when I spoke to them they did admit there was an issue and had changed suppliers but nothing more done to rectify.
And finally today went to buy some rump steak. Upon looking at the packs that was available I was not impressed to say the least. The steak was clearly old had gone brown/grey. I went to the counter and told them about the issue and asked if they had any they could cut for me. The butcher was pretty short with me and told me it looks like that when it's been cut! I've worked in butchery for over 10 years have a diploma in knife skills and been to a beef abattoir I'm no idiot and couldn't believe my ears. You don't have to be an expert to know that beef was near rancid and explained the slimy "pepper glazed" steak where they were clearly trying "Polish a turd"
What's the point in having a butchery counter where they refuse to cut to the customers needs with a take it or leave it cruddy attitude. Will absolutely not be parting with a single penny there anymore which is a shame as have had some good stuff from brogdale butchers. But has seriously gone down hill in quality and service. Avoid at all costs.

as usual good food at reasonable pricing, service is always on point, thank you

Very happy with order and the quality of meat we received will definitely be using these guys regularly

Went to the outlet at Dobbies Gillingham for the first time last week. Won't be going again. Lamb chops and rump steak so tough they were uneatable.

Lovely products and very competitive prices. We don’t go anywhere else for our meat now.

I normally give 5 stars for this company, I have given 5 stars this time although quite dissatisfied with the lamb chops and steak ordered, did not seem to be up to the usual standard, the pork orders were outstanding as normal.

Absolutely gorgeous and excellent quality meat Great flavours and value for money
I’m hooked now and will be back for more

Easy to order prompt delivery & after long slow roast marinated in garlic, green pesto & rosemary the two legs of lamb were gorgeous the meat fell of the bone & was thoroughly enjoyed by my friends & family in our garden.