Not the best start to a business relationship. Ordered a bottle of champagne that took 2 weeks to arrive. They did tell me that delivery would be delayed by email but is was clear that they didn't hav... Toon meer
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Lees wat reviewers zeggen
I was visiting the UK while planning my daughter‘s wedding. I wanted to try a few different champagnes to decide what we were going to offer. The order process was very simple. We selected a pick up a... Toon meer
Bedrijf heeft geantwoord
I’ve used The Champagne company a few times now for presents and they haven’t disappointed. Nice selection of Champagnes and chocolate gifts . Options for gift wrap / bags and written gift card are... Toon meer
Bedrijf heeft geantwoord
Good personal advice from a well informed human - rather than an AI chatbot! Timely delivery of my wine, well protected with massive amounts of packaging. Reasonably priced. Proof of the pudding is in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over The Champagne Company
Geschreven door het bedrijf
The Champagne Company and the website thechampagnecompany.com began trading under new ownership from 25th May 2024.
Responses to Trustpilot reviews and communications are now from and represent the new company Cador Limited owned by the Vin-X Limited family.
Responses to Trustpilot reviews and communications are now from and represent the new company Cador Limited owned by the Vin-X Limited family.
The Champagne Company
Geschreven door het bedrijf
- New Ownership - 25th May 2025
- The Champagne Company and the website thechampagnecompany.com began trading under new ownership in May 2024 acquired and owned by the Vin-X Limited family.
- Corporate Gift Service
- We provide an exceptional Corporate Gift Service for companies sending out gifts to Multiple Destinations at Christmas or on a monthly account basis.
- Free Gift Message
- We print your personal message on a gift card and enclose it with your gift.
- Luxury Gift Boxes
- We provide luxury gift boxes and hampers to wrap your selection of bubbles with chocolates and champagne flutes providing an extra layer of luxury for your gifts.
- Free Delivery Over £250
- We offer FREE delivery on all GB ex Highlands and Islands orders over £250. Order before 4pm for Next Day Delivery (Next Business Day)
Delivery Text Notifications
1 Hour Delivery Window
Keep informed of your delivery arrival with email or text notifications from our Courier with a 1 Hour Delivery window.
Contactgegevens
Verenigd Koninkrijk
- 0333 3585888
- info@thechampagnecompany.com
- www.thechampagnecompany.com
4,3
Uitstekend
10K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to use website, excellent range of wines
Easy to use website, exactly what I wanted and a good price. Only problem was when I collected from the local post office as it had been split into 2 boxes and I only had one reference number.
28 januari 2026
Antwoord van The Champagne Company
Dear Louise,
Thank you for taking the time to leave us a review.
We are so pleased to learn that you were impressed with our pricing and found our website easy to use.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us.
Best regards,
The Champagne Company.
Antwoord van The Champagne Company
Dear Jill,
Thank you for the time taken to leave us a 5-star review. We are so pleased that you were happy with the service we provided.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us.
Best regards,
The Champagne Company.
Received a bottle of the alcohol free…fab alcohol free champagne
Received a bottle of the alcohol free champagne as present . So impressed wanted to enjoy again xx
26 januari 2026
Antwoord van The Champagne Company
Dear Julie,
Thank you for the time taken to write such a great 5-star review. We are very pleased to learn you enjoyed our alcohol-free options. Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Antwoord van The Champagne Company
Dear Jeffrey,
Many thanks for your 5 Star review and thank you for shopping with us, you have great taste!
Best regards,
The Champagne Company
Great Company and website
Great website, very informative, lovely selection and prices good too. Delivery and packing exceptional. Highly recommended!
26 januari 2026
Antwoord van The Champagne Company
Dear Colin,
Thank you for your 5 star review and feedback about the website, and comments about our pricing and packaging too. We will feedback your kind review to our warehouse packing team, they do take pride in making sure the packing of your precious cargo is as carefully packed and well presented as possible!
Best regards,
The Champagne Company
Excellent service combined with superb…
Excellent service combined with superb wine.I thoroughly recommend this company.
19 januari 2026
Antwoord van The Champagne Company
Dear Jeremy,
Thank you for the time taken to write such a great 5-star review, we are so pleased to learn that you were impressed by the service we provided.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company
Antwoord van The Champagne Company
Dear Tracey,
Thank you for taking the time to leave us a 5 star review.
We are so pleased to hear you were happy with the service we provided.
We look forward to being of service again in future.
Best Regards,
The Champagne Company
Antwoord van The Champagne Company
Dear David,
Thank you for taking the time to leave us a 5 star review.
We are so pleased to hear you're happy with the service we provided, and the service provided by our couriers.
We look forward to being of service again in the future.
Best Regards,
The Champagne Company
Great experience easy to order fast…
Great experience easy to order fast delivery great product
14 januari 2026
Antwoord van The Champagne Company
Good afternoon,
Thank you for the time taken to leave us a 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Reliable service, great support
Reliable service, backed up with cheerful, helpful support. Will certainly be back!
21 januari 2026
Antwoord van The Champagne Company
Dear PXD,
We are so pleased to hear you are happy with our service and a member of our Customer Service team did such a good job for you.
Thank you for the time taken to write such a great 5-star review. It is much appreciated and we will feedback your review to the customer services today.
We look forward to being of service again in future.
Best regards,
The Champagne Company
Antwoord van The Champagne Company
Dear Tamiko,
Thank you for the time taken to leave us a 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Impressive first order from this company
Was looking for a specific wine that I’d enjoyed previously and found it on The Champagne Company website at a reasonable price. Not heard of the company before but the ordering process was straightforward and the case of wine was delivered safe and sound only a few days later. If only everything in life was that simple!
8 januari 2026
Antwoord van The Champagne Company
Dear Stewart,
Thank you for taking the time to leave us such a great 5-star review.
We are so happy to see your first experience ordering from us was a success we look forward to you shopping with us again soon!
Best Regards,
The Champagne Company
The order was received and dealt with
The order was received and dealt with , with great efficiency
5 januari 2026
Antwoord van The Champagne Company
Dear Robert,
Thank you for taking the time to leave us a 5-star review. We are so pleased that you were happy with our service.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us.
Best regards,
The Champagne Company.
Champagne Purchase
Purchased 2 bottles of Champagne.Order arrived promptly & very well packaged.
First class communication as always.wouldn’t hesitate to use again.
5 januari 2026
Antwoord van The Champagne Company
Dear Beverley,
Thank you for the time taken to write such a great 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Had the exact champagne I wanted
Had the exact champagne I wanted, fantastic next day delivery.
Cannot fault it, will absolutely be using again :).
30 december 2025
Antwoord van The Champagne Company
Dear Rick,
Thank you for the time taken to write such a great 5-star review. It is much appreciated and we will feedback your review to the team. Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Couldn’t be more helpful
Couldn’t be more helpful. Excellent service and delivery next day on 31st December!
30 december 2025
Antwoord van The Champagne Company
Dear John,
We are so pleased to hear you are happy with our service and a member of our Customer Service team did a good job for you.
Thank you for the time taken to write such a great 5-star review. It is much appreciated and we will feedback your review to the customer services today.
We look forward to being of service again in future.
Best regards,
The Champagne Company
Antwoord van The Champagne Company
Dear HC,
Thank you for the time taken to leave us a 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Excellent experience
The order process was simple, delivery was fast and the bottle arrived well packaged and therefore undamaged. The product itself was as advertised and the colours of the bottle cover were as beautiful as shown in the advert. I got this as a gift for a friend and I have no doubt she will love it.
30 december 2025
Antwoord van The Champagne Company
Dear Claire,
Thank you for the time taken to write such a great 5-star review. We are so pleased that you enjoyed the service we provide.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us.
Best regards,
The Champagne Company.
Antwoord van The Champagne Company
Dear Paul,
Thank you for the time taken to leave us a 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Wonderful experience
Wonderful experience. Will use again. Lovely service and delivered on time.
29 december 2025
Antwoord van The Champagne Company
Dear Lea,
Thank you for the great review, we are so pleased to hear you're happy with the service provided.
We look forward to being of assistance again in the future.
Best Regards,
The Champagne Company
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