The Debt Advisor and The Business Debt Advisor Reviews 

784
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My whole experience and brilliant now I can feel happy that my debts are being felt with. I greatly appreciate the help on getting ontop of it all as it was overwhelming trying to work it all out... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Debt Advisor have been fantastic. Really helpful, my stress levels have dropped in the last year. I feel safe and my money management is always progressing in the right direction. The yearly chec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I spoke to Andrew Shepherd today. He was so informative, listened to my money issues, gave me all options with a good understanding of all options. I left the phone call with a good idea of where I’... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I chose the Debt Advidor as I had seen how good the reviews were on their Website, I am so glad I did. From the first time I spoke to them they made me feel at ease, not judgemental, very friendly and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schuldbemiddelaar

Geschreven door het bedrijf

The Debt Advisor helps individuals understand their options for dealing with unsecured debt, offering clear, fair and tailored advice. Authorised and regulated by the FCA


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

784 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(784)

124 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

They are awful!!! DO NOT USE!! Save yourself additional stress

Was in touch with the company to help me sort out a repayment plan and consolidate debts. I provided them with all of the information they requested, and have heard nothing back from them in over a week! I had a contact on what's app who is now completely ignoring all attempts at communication, as is Matthew Ryalls who is allegedly a Senior financial advisor. Cannot get in touch with anybody and I imagine that my debts have now escalated to CCJ level, despite me working with the 2 people mentioned. Would recommend that people use a different debt company, as this one have caused me stress and financial worries are bad enough without then having to chase the company that are supposed to be be helping you out of a hole! would not recommend and will continue to leave poor reviews until somebody gets back in touch with me with an update on my case!

11 mei 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Hello, thank you for sharing your concerns. We’re very sorry to hear about your experience.

We want to understand exactly what happened. Based on the details in your review we believe that you may have been contacted by a firm impersonating us. We do not have a member of staff named Matthew Ryalls.

Please be aware that we only communicate using official email addresses ending in @thedebtadvisor.co.uk. Any communication from a Gmail, Hotmail, Yahoo, or other unofficial email address is not from us and should be treated with caution.

To help us better understand the situation and investigate this further, we would very much appreciate the opportunity to speak with you directly. Please call 0161 868 2500 and ask for Elaine Kibble, Head of Operations.

Best Regards, The Debt Advisor

Beoordeeld met 5 van de 5 sterren

There did great 👍

There did great 👍

28 mei 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thanks so much for the lovely review!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

The debt advisor Wren was very helpful…

The debt advisor Wren was very helpful with my situation ,always keeping me updated on progress.

27 mei 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for your kind review! We'll make sure Wren sees your lovely words, keeping clients informed and updated throughout is something she does brilliantly. Wishing you all the best!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

Couldn't recommend the debt advisor…

Couldn't recommend the debt advisor enough, put my mind at rest through every stage of the process.

26 mei 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for your kind review and recommendation! We're really pleased we could put your mind at rest throughout. Wishing you all the best!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

Easy, understanding, listened and explained

Listened, patient, explained everything thoroughly, understanding

13 mei 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Many thanks for the wonderful review!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

Incredible service, empathy and professionalism

Wren from The Debt Advisor was absolutely incredible. She helped me through a very difficult situation and was a total lifesaver. I can’t thank her enough for her support and expertise. Highly recommend!

1 mei 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for your wonderful review! We'll make sure Wren sees your kind words, we know she'll be really touched. We're so pleased she could be there for you during such a difficult time. Wishing you all the very best!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

It was a difficult decision to make…

It was a difficult decision to make hoping debts just go away. On first approach being nervous to discuss financial issues as embarrassing and shame. My contact with Ben made me feel I was not alone and he guided me through the best way to resolve my financial situation. Ben was so professional and understanding and I’m glad I made the call.

28 april 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for such a heartfelt review! We know how much courage it takes to make that first call, and we're so pleased Ben was able to make you feel at ease and guide you through your options. There's no shame in reaching out, and we're really glad you did. Wishing you all the very best!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

This company has been nothing but…

This company has been nothing but exceptional. They're empathy to circumstance and debt, with help management is beyond exceptional.

Obviously this company want your income to help pay your debt in an affordable way. But they also take into account your financial situation and will advise that you pay your priority bills first before you speak with them, but also guide you on the way to help you find an affordable solution. Very professional and very helpful. 10/10

24 april 2026
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you so much for taking the time to leave such a thoughtful and detailed review! We truly believe that finding the right solution starts with understanding every aspect of a client's financial situation, and it's wonderful to hear that came through in your experience. Knowing you felt guided, supported and treated with empathy throughout means a great deal to the whole team. Wishing you all the best!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

The service was excellent from the…

The service was excellent from the moment I called them, they really took their time to explain the process and were very knowledgeable with every question I asked I would highly recommend them.

24 april 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you so much for your lovely review! Being knowledgeable and taking the time to explain everything clearly is something we care deeply about. Thank you for recommending us and wishing you all the best!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

Couldn’t recommend this company enough…

Couldn’t recommend this company enough Connor and Allan have been so helpful and understanding helped me so much is an understatement thankyou so so much

23 april 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you so much for your wonderful review! We're really proud of the team here and it means a lot to hear they went above and beyond for you. Wishing you all the very best!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

Pleasant experience

Sandile was an absolute pleasure to speak to. He made all my options clear and helped me understand them very clearly. I was afraid of judgment when first applying for help but he’s made it a less stressful experience and more of a positive outlook.

20 april 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for the wonderful review! We'll be sure to pass your kind words along to Sandile. We know the fear of judgment can make reaching out feel really difficult, so it's great to hear he was able to turn that into a positive experience. Take care!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

Great advice and easy to process

Great advice and easy to process . Advisor was Wren, who guided me thru all the steps required.

15 april 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for the lovely review! It’s great to hear the process felt clear and easy to follow. We’ll be sure to pass your kind words on to Wren.

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

Amazing and professional

This company and especially Andrew had made the experience easy and stress free. Explained every step and helped ease every worry I had. Can't thank them enough for their assistance and recommend anyone if you worry about your debts and money to get in touch with them. You will not regret it.

4 april 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for your wonderful review and recommendation! We'll make sure Andrew sees your kind words, making the process easy, stress free and worry free is exactly what we strive for. Wishing you all the very best!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

Extremely helpful and reassuring

Extremely helpful and reassuring. I was nervous of taking the initial steps and they really helped.

10 april 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for your kind review! We know taking that first step can feel daunting, so it's really great to hear we could put your mind at ease. Wishing you all the best!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

Great Advisors

I spoke with Ben today. Needed to get more control of my debts and he made everything sound super easy. All the embarrassment I felt had went out the window - and now I feel like I’ll have the money to treat my daughter to be. Ben has clearly worked there a long time, and it shows with his experience, candour and level of care.

9 april 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for your wonderful review! We'll make sure Ben sees this, his experience and care for every client really does shine through. Knowing the embarrassment has gone and you're feeling positive about the future means everything to us. Congratulations on your daughter to be, wishing you both all the very best!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

The debt advisor made it so easy and…simple and stress free

The debt advisor made it so easy and simple for us we have no stress at all now very helpful from start to finish

17 februari 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for your kind review! Easy, simple and stress free is exactly what we aim for. We're really pleased that came through. Wishing you all the best!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

Straight talking options

Step by step all options explained to the fullest
Easy communication
Great company

24 maart 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for your kind words! It means a lot to hear the whole process felt clear and straightforward. Wishing you all the best!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

Incredibly helpful

I was referred through to Ben at the debt advisor and he could not have been more helpful. Very insightful, understanding and incredibly helpful. It has helped me to start making lower monthly payments on my debt and taken a lot of the stress off my shoulders! Would recommend for anyone struggling with repayments to creditors!

2 april 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for your kind review and recommendation! We'll make sure Ben sees your lovely words, knowing the stress has eased and your payments are more manageable is exactly the outcome we hope for. Wishing you all the best!

Best Regards,
The Debt Advisor

Beoordeeld met 5 van de 5 sterren

Staff are extremely helpful

Staff are extremely helpful and understanding and work very quickly to offer support and make any arrangements. I have been very happy with my Advisor

30 maart 2026
Review zonder uitnodiging
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Antwoord van The Debt Advisor and The Business Debt Advisor

Thank you for your kind review! We're really pleased your advisor has been so helpful and that everything has been handled quickly and smoothly. Wishing you all the best!

Best Regards,
The Debt Advisor

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