Had a few issues with the Fat Butcher over the past 6 months, tried to sort it out over the phone and online but little to no joy. About a month ago 'Darren' one of the owners rang me to find out... Toon meer
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My order arrived beautifully packed; secure and well chilled. I put some of the items into my freezer and we have eaten the turkey breast which was unbelievably delicious. It was tender and succulent... Toon meer
I had a delivery problem with my order last week and it didnt arrive. The Fat Butcher immediately sent a replacement order which has arrived safely. As always I am delighted with the quality of the me... Toon meer
Came in a huge badly insulated box . Everything defrosted including the single ice bag included. Meat temperature was 10 degrees on testing. 20 hours in transit. For a 50 mile trip . Very very... Toon meer
Bedrijfsgegevens
Over The Fat Butcher
Geschreven door het bedrijf
The Fat Butcher founded in 2014 is meat supermarket which has 2 stores in the North East of England, 3 in the South East of England and an online meat delivery service
Our online store focuses on top-quality cuts of meat. We source our chicken, beef, pork, and lamb from the best possible sources, so you can create your perfect bundle or selection with the confidence that every element is of the highest standard.
We deliver across the entire mainland UK.
Our History
The Fat Butcher is the brainchild of our founder Mark, a butcher with over 30 years of experience in the industry. Starting as an apprentice butcher in the Dewhurst’s Butchers of Leeds, Mark quickly climbed his way up the ranks before finding himself in a Microbiology training program in Northampton. It was here that he truly got to know meat on a deeper, more scientific level.
After leaving Dewhurst’s, Mark ran the gamut in the retail butchery industry, with positions in traditional butchers, supermarket operations, and town centre market stalls. After years of working in the physical sector, Mark considered that maybe there was a better way.
That’s when The Fat Butcher was born, conceived as an online butchers and meat delivery service that would allow customers to receive personalised and pre-prepared meat boxes straight to their door. No more chancing it on what the butcher had in. No more walking home with heavy bags of meat. Just premium, top-quality cuts of meat delivered straight to your door.
Build Your Box
Meat Boxes
Fitness Boxes
Our online store focuses on top-quality cuts of meat. We source our chicken, beef, pork, and lamb from the best possible sources, so you can create your perfect bundle or selection with the confidence that every element is of the highest standard.
We deliver across the entire mainland UK.
Our History
The Fat Butcher is the brainchild of our founder Mark, a butcher with over 30 years of experience in the industry. Starting as an apprentice butcher in the Dewhurst’s Butchers of Leeds, Mark quickly climbed his way up the ranks before finding himself in a Microbiology training program in Northampton. It was here that he truly got to know meat on a deeper, more scientific level.
After leaving Dewhurst’s, Mark ran the gamut in the retail butchery industry, with positions in traditional butchers, supermarket operations, and town centre market stalls. After years of working in the physical sector, Mark considered that maybe there was a better way.
That’s when The Fat Butcher was born, conceived as an online butchers and meat delivery service that would allow customers to receive personalised and pre-prepared meat boxes straight to their door. No more chancing it on what the butcher had in. No more walking home with heavy bags of meat. Just premium, top-quality cuts of meat delivered straight to your door.
Download our app!
Contactgegevens
Double Row, NE25 0PP, Seaton Delaval, Verenigd Koninkrijk
- customercare@thefatbutcher.co.uk
- www.thefatbutcher.co.uk
3,7
Gemiddeld
4K reviews
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Heeft 46% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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chicken breast great but steak was…
chicken breast great but steak was unevenley cut so using for stew
3 juli 2026
Review zonder uitnodiging
Delivered late but sorted out
Delivered late by DPD. I complained to The Fat Butcher and they've sent out an entirely new meat box free of charge. Brilliant customer service
26 juni 2026
Review zonder uitnodiging
Antwoord van The Fat Butcher
hi, I am really sorry to hear this, can you contact me on darrenf@thefatbutcher.co.uk and I will resolve for you
Great quality at good prices
Always a great experience with first class meat and great prices
11 juni 2026
Review zonder uitnodiging
All ice packs had melted so the meat…
All ice packs had melted so the meat was actually warm to touch, the pork had gone a strange colour all the liquid in the meat packaging had leaked everywhere and I’m still waiting to get this resolved a week later.
23 juni 2026
Antwoord van The Fat Butcher
hi, I am really sorry, we have had delivery issues which have now been resolved, if you contact me on darrenf@thefatbutcher.co.uk I will personally resolve this for you, thanks Darren
Great prices, Great meat
Great prices, Great meat, reliable delivery what's not to like
3 juli 2026
Review zonder uitnodiging
10 out of 10
10 out of 10. Always get my meat from yourselves. Tasty and good value for money.
3 juli 2026
Review zonder uitnodiging
Ordered a few items now
Ordered a few items now. Delivery is on the day you pick. Communication is great
27 juni 2026
Review zonder uitnodiging
Excellent Butchers
The ease of making the order is excellent and the choice of meat is great. The quality of the product is second to none. I would recommend the Fat Butcher to anyone and if you have any problems customer service is great
25 juni 2026
Review zonder uitnodiging
Fantastic meat at good price
23 juni 2026
Disappointed in delivery and packaging
This was my second order as I was so pleased with the first. However the delivery was poor. Due to the heat I was working literally next to the front door. The driver didn't attempt to knock or ring the bell and left the package on the front door step in nearly 30 degree heat and in full sight of passers by. In terms of the parcel, all the steaks arrived packaged together which meant I had to open and put into seperate packaging to freeze - the only reason I'd placed the original order was because they were all packaged seperate and I didn't need to handle the meat or be worried about how they'd be stored
23 juni 2026
Antwoord van The Fat Butcher
Sorry to hear this, can you contact me on darrenf@thefatbutcher.co.uk and I will resolve your issue
Great customer service
The delivery was a late evening delivery which meant the food had spoilt (not The Fat Butchers fault) which was purely down to the courier company used for this specific delivery and them adding it towards the end of the drivers route. After emailing TheFatButcher directly they were extremely speedy with a response and organising of a redelivery for the whole order. Highly recommend for the customer service and the quality of meat on previous orders.
1 juli 2026
Review zonder uitnodiging
The best of meat and the chicken…
The best of meat and the chicken fillets are massive plus delivered on the date you choose I have tried other butchers but I always end back with this one
6 juni 2026
Review zonder uitnodiging
I thought getting it from a butcher…
I thought getting it from a butcher meant there wouldn't be water in the products; the bacon is full of it.
1 juli 2026
Review zonder uitnodiging
Antwoord van The Fat Butcher
hi, I am really sorry to hear this, can you contact me on darrenf@thefatbutcher.co.uk and I will resolve for you
Not Sure why all the complaints towards…
Not Sure why all the complaints towards The Fat Butcher Been ordering from them for a couple of years now, I had one late Delivery which arrived the next day and the cooling packs were still Frozen, so no problems!
The meat is always fresh and tastes delicious, I've started to send meat parcels to Family & friends for Birthdays Etc. Thought it was different Rather than buy things that they are never going to use, each person have all stated That it's a great idea and they really enjoy the food and on the plus side it saves them a bit of money Aswell,
Just placed another order For myself this Time so looking forward to that, as for the long term well as long as the fat butcher continues to delivery Myself, family and friends will continue to buy from them.
17 juni 2026
Review zonder uitnodiging
Consistently good!
My last order was absolutely fine and fresh. The chilled packs were still partly frozen from being dispatched the previous day and as such the box was nicely chilled.
It was a day late and arrived on the Sunday rather than the Saturday but that was no inconvenience. Main thing is I got it a day after it left the butchers. Hence chilled! So all good.
If I’ve ever had an issue with TFB they have immediately put things right. My family and I have been buying from them since 2024. There’s no question that they are amazing on value and I’d be sad to see them go.
There’s no way we could get so much for the price anywhere else and the quality is good. I’ve never had a bad steak!
Im sorry to read the bad reviews. I can honestly say I’ve not experienced bad customer service or poor quality meat.
29 juni 2026
Review zonder uitnodiging
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